About Business
Conveniently located in Rochester, NY, N & J Auto Care has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, making them a top-choice Car Repair specialist in Rochester. Backed by 77 satisfied customers, they currently hold a prestigious 4.7/5 star status on our platform. They take pride in serving the diverse needs of Rochester, NY residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, N & J Auto Care is the go-to destination for quality and service in Rochester, NY.
Google Reviews
Melanie Hall
★★★★★
a year ago
We have been going to N & J for 20 years . Always nice and very honest.
Paul Rivard
★★★★★
7 months ago
Needed new left mirror, quick replacement good service
chris yandow
★★★★★
8 years ago
They did work on both my ford f350 and my Impala. I've been more than satisfied. They were fairly priced i dropped both my vehicles off around 9 and they're usually done by 5.
donnell brown
★
☆☆☆☆
3 years ago
Terrible experience with this shop. I paid $600 for work that I find out was not done. Ended up having it done twice. No problems when other shop did the work. I decided to post a review to WARN MINORITIES who patronize this corrupt business. They will keep you coming back with problems to take your money to provide a good life for their families. Stay away
Maxi Cruise
★★★★★
2 years ago
Made an appt brought my car in it was taking care of before end of day. Love their customer service, turn around time and honesty. Will definitely take my car back. Superheroes....
Alona Myers
★★★★★
9 months ago
They have been taken care of our cars for years they are amazing.
Flip Anderson
★★★★★
4 years ago
One of the most important things for me is to know where the good mechanic is when i live somewhere. For years i searched for something closer to me. This was the shop i was looking for. They are great about finding problems, follow all the rules when it comes to telling you wants going on BEFORE working, and they are not playing the “do two jobs cheap then screw the customer” sham that 95% of all shops pull. These guys are consistent, do good work and have a 100% no made up problems track record of doing the work that needs to be done to keep my wheels turning. With N&J auto they will never hit you with the made $600 doflipper charges. Nope they are straight shooters a rare gift in the world
Chris M
★
☆☆☆☆
4 years ago
Horrible and mean to me The owner is rude, not sure if he is bias or does not like women or just women of color. Maybe he had a bad experience with a customer, but thats not my problem. They need to learn some customer service skills, and please do it soon. Only one time I went there a worker was kind but the other 2 times not good at all. Once I called and another time I walked in they were horribly rude and mean. If I could spread the word over a loud speaker for people not to go there, I would. Don't waste you time with these people.
Cherise Howard
★★★★★
2 years ago
Nick & Soto are the absolute BEST!!! Great service and prices and they are HONEST! The dealership quoted me over $2K in repairs needed to pass inspection. N&J repaired my car and the engine light went off for $416. I am a lifetime customer!!!
Damara Gulino
★★★★★
5 years ago
Each and every service visit exceeds my expectations. Their work is consistent, reliable and I never leave unhappy. Their prices are impressive and very fair. N&J Auto Care are honest and continue to support the client instead of their own agenda. I can always count on them for an accurate diagnosis and a repair that is flawless. Job well done EVERY TIME N&J!!
Wanda Franklin
★★★★★
3 years ago
N&J is the only auto repair shop I go to. I've been a customer since shortly after they opened (nearly 20 years, I believe) & they have earned my loyalty & trust through their values of honesty, fairness & excellent workmanship. I've never had to take any of my vehicles to them for the same thing twice. They don't fool around--they work hard & get the job done in a timely manner. They are truly the best in the business & I wouldn't go to anyone else unless something unforeseen happened & they couldn't accommodate me; and even then, I would ask them for their recommendation.
Jeremy Rude
★★★★★
a year ago
I'm absolutely ecstatic to have found an excellent all around knowledgeable honest mechanic. This is my 4th time taking a vehicle to Jamie. I call on an emergency, Jamie quickly got me in , diagnosed the problem. Very fast after hooking my 2022 Denali up to the computer. Within 25 min my truck was back to normal. I was expecting for an emergency call and just the nature of my issues to be $100 repair. When he said $25.00 I insisted to pay him a $100. He absolutely would not take the $100. For anyone looking and needing a great well rounded up to date mechanic. This is your guy.
Pat W
★★★★★
3 years ago
Just a had a really nice experience here. My car broke down half a block away and was able to limp it into their lot. I could tell they were super busy but they graciously accepted to help me. It took a few day to get everything fixed but Soto was awesome and explained everything in great detail and gave me multiple options to keep costs down. They have certainly earned my trust and future business. Happy to recommend!
Tahera Cosic
★★★★★
a month ago
Thanks for always taking great care of us!
Joshua Brown
★★★★★
a year ago
Excellent shop. Honest, hard working, family owned. They do excellent work and give me phenomenal recommendations for work they can’t do. I’ve had a lot of auto mechanics over the years, working on my old lemons and they’re the best I’ve ever experienced. We’re lucky to have them.
Brandon Mcdowell
★★★★★
a year ago
Everyone was personable. Expert knowledge fast service, great pricing. I genuinely recommend N&J Auto Care.
Juanita Johnson
★★★★★
a year ago
They are very honest, friendly with everyone they give quality work, and great customer service. My car wouldn’t start I persisted on getting a jump from another vehicle I thought it was my alternator, starter, or battery. The owner didn’t just tell me anything to make money from me he told me when the engine doesn’t turn over he would know for sure where’s the problem. He told me he didn’t want tio assume the problem and I spend unnecessary money. They are good people here much integrity and respect as well care they provide to their customers. I would recommend anyone to this shop.🙏🏿🙂❤️🤙🏾
Riley Prewett
★★★★★
a year ago
An absolute pleasure to work with! After an ongoing, presumed electrical issue that had my car in an out of the shop just about monthly, they were honest and let me know what they thought was best, and when it was beyond their expertise, they were once again honest in referring me to an electrical specialist as to not waste either of their time. Incredible work and fair prices, there were a few times I brought my car in and wasn't charged because it was just a quick check. Could not recommend this place enough!
Matt T
★★★★★
5 months ago
Awesome shop, we'll be bringing our cars here going forward. Great service and kind people
Dwayne Holmes
★★★★★
6 months ago
I had a problem with my power steering and brought it in, they gave me a heads up on how much the repairs may cost. After confirming the problems they gave me options on how I wanted to proceed. I checked with my friends at my old dealership And they vouched for the validity of the pricing for the work, in fact they said it was a more than fair price. Wasn’t cheap, but nothing is. Now I’m driving my car like it never happened. Great bed side manners, both the son and dad are easy to talk to. Got recommended from my girlfriend and now N&J has a new customer. Thanks
