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About Business
NAPA Auto Parts brings expert Car Repair solutions to the local community in Worcester, MA, Worcester. From Auto parts store, Auto parts market, Car accessories store to complex Car Repair projects, they maintain high standards of service quality. Local residents in Worcester, MA appreciate their attention to detail, leading to a consistent 4.3/5 rating from 75 reviewers. By focusing on the specific requirements of the Worcester, MA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Worcester, MA and beyond.
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Google Reviews
Gregg Joseph
★★★★★ NAPA is a great store with everything you need and a friendly, welcoming atmosphere. Quinn was absolutely wonderful—knowledgeable, patient, and genuinely helpful throughout my visit. John was also very helpful and made sure everything went smoothly. Together, they provided outstanding customer service and made the experience easy and pleasant. Highly recommend this NAPA location!
Stéphanie-Marie Peralta
★★★★★ I am SO grateful for Izzy and Johnathan !!! NAPA was on my top choice to get parts for my Toyota but I was told they closed at 5 (they don’t close til 6!) so I was trying to get brakes for my car last minute after a fiasco over model years not matching parts I ordered. Not only did these guys have the parts in stock I needed (ALL of them) but they even let me come in with the old parts to compare and purchase AFTER closing. I’m sure they wanted to get outta there at least on time and there I was holding their night up but when I asked if I could pay over phone and pick up to make quicker they said don’t worry about it we will wait for you. When the parts didn’t match like they should, these guys put their thinking caps on and went ABOVE AND BEYOND to figure out what parts would fit and got creative when they easily could have given up (I wouldn’t have blamed them) or told me to come back tomorrow. No, they spend 40 extra minutes after hours to help save my sorry butt so I could have brakes on my car tonight. Not only that but they exhausted every way to help me get the best price too. I can’t tell you how grateful I am and how much these people really deserve your business. It’s because of the SUPERIOR and literally OUTSTANDING CUSTOMER SERVICE from Izzy and John that I will continue to have NAPA at the top of my preference list to buy from and be telling all who will listen that they should too. If you want service and quality parts, get yourself to these guys. THANK YOU! They need at least a lunch, definitely a raise
Charlotte Leavitt
★★★★★ One of my stop lights went out on my way to the gym. I popped in and was helped immediately, both people up front were super nice and helpful. Now both lights work!
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