NAPA Auto Parts

Bag Lag

★★★★★

6 years ago

Good place to do business. If they don't have a part they can usually get it fast. Very knowledgeable and friendly staff.

Gina M

★★★☆☆

a year ago

Nice people. They don't carry automotive painting supplies, but tried to be helpful .

DanjA “Jingaling” zonE

★★★★★

7 years ago

The guy Jeff that works here. The gastonia store on airline, is the most helpful and most knowledgeable guy in that place, the young man who delivers, Garrett, is one gorgeous dude and super duper at his job! They're true assets

Wendi Burton

★★★★★

4 years ago

Napa know how! Never been to this store till yesterday. Friendly, knowledgable guys here. I had to bring back a part cuz I asked for the wrong one. They fixed me right up. Jeff and Bobby were Awesome! Thanx Guys!

Rickie Hooper

★★★★★

9 months ago

Great customer service love the people

Mark Erwin

★★★★★

a year ago

This is the place to go when the other parts places can't get you a hard to find part. If it's not in the system they will match it up by hand with a proper part. I needed a new Check Engine Light. They found me one by hand not the computer. Advance and AutoZone failed to find one.

Lamonte Suber

★★★★★

9 months ago

My people help me out with getting the right part big up ken!

Birdii T

★★★★★

11 months ago

Bobby and Jeff are the best! They always go above and beyond for the top customer service!!!!

Ashley M

★★★★☆

2 years ago

Employees were knowledgeable and friendly. I didn't think I would ever get out of there because one of them kept talking. 😂 Store could use some updates and parking is limited.

Garry McCormick

★★★★☆

5 years ago

They abide by the Covid rules. Have most any part needed or can get within a day or so due to warehouse being in Charlotte on Wilkinson Blvd. There's also a store at the warehouse if you need the part asap and can pickup call first to ensure its there (or check the website). I always do the research ahead of time to ensure I get the part I want as they have several variations of the same part from cheap import to lifetime warranty for the same item.

Eric Ellis

★★★★★

4 years ago

Very knowledgeable and friendly staff. Our customer service rep went the extra mile to help us locate and purchase correct parts. Prices are a little higher but they often have on hand the parts that other companies would have to order.

Drew Barchie

★☆☆☆☆

9 months ago

Man was rude and didnt have what i needed and didnt help me afterwards

Jana Tavenner

★★★★★

a year ago

Jeff, Michael, Billy, Bobby, Tiffany, Steven, and Chris are always amazing!!!! Love this crew.

billy morrison sr.

★★★★★

2 years ago

I've been buying parts from this store for 38 years on and off great place to buy parts and the staff there have always been very good about taking care of my parts needs. Keep up the good work.

Robert Pogorzelski

★★★★☆

4 years ago

I like this store!!! I had to give a four stars which really should be 4 and a half, only because Of the slighty longer than usual wait.( Almost every trip there) Not because of the counter help, but it seems every time I go in there it seems there's somebody there that doesn't know what they want or what they're doing (Customer wise),or their credit cards are declined over and over again!!! () It's a good Napa though 👍👍 a couple of stools would help the wait by having a place to sit......

Erik Meyle

★★★★★

8 months ago

Better than my local NAPA.had all the quality parts I needed.

Mark Miele

★★★★★

3 years ago

Stopped in 3/15/23. Staff was friendly ,courteous, and professional. Facility clean and well stocked. Good store hours. It's bigger than it looks from the outside. Didn't have what I needed on hand, but took some time to look up a replacement and were able to get it in the next day. I recommend and look forward to returning for anything my horseless carriage might need.