Reviews
Roddy Landry
I have used Navarre Chevrolet Service Department numerous times, and have been very satisfied. Fast and reliable service every time, and all the Service Team members have been very helpful and friendly.
★★★★★ 2 months ago
Nolan Bird
Very helpful staff and sales person, Jada went out of the way to provide us with all the information we requested, and did it without reservations, Made our time there comfortable, and informative.
★★★★★ 2 weeks ago
Billy Burgin
Heath Kite was our salesman. He did a good job of following up with answers to our questions and even after the deal was made.
★★★★★ Edited a week ago
Nicole Lipe
⭐️⭐️⭐️⭐️⭐️ We had a wonderful experience working with Mike at Navarre Hyundai when purchasing my Hyundai Santa Cruz. He was knowledgeable, patient, and made the whole process easy and stress-free. What really impressed me was how helpful he was even after the sale—when my license plate got lost in the mail, Mike went above and beyond to make sure everything was taken care of. It’s rare to find that level of customer service these days, and I truly appreciate it. I highly recommend asking for Mike if you’re shopping at Navarre Hyundai! -Chad & Nicole
★★★★★ 6 months ago
Mark Becton
I want to Thank Jay in Hyundai for helping me every step of the way! He helped me find the best vehicle to fit my needs and was really helpful and Understanding. I couldn’t ask for a better salesman. When it was all said and done I drove off in a 2026 Hyundai Santa Fe Hybrid! Definitely check out Navarre Hyundai for all your car needs and Definitely say hello to Jay in Hyundai!
★★★★★ 4 months ago
Kat Banks
Jay Santana was amazing, very respectful & professional!! Best salesman I’ve encountered across many years! It show’s that he has great leadership & support from his sales manager!!
★★★★★ 3 months ago
Roger Shellenbarger
Stopped by to check out a Hyundai Tucson, ended up buying a New Santa Fe. Heath Kite made our purchase pretty easy and they have me the deal I was looking for. He made sure we got a fair value for our trade in and got all the perks. We recommend Navarre Hyundai to everyone we talk to. Great experience!
★★★★★ 2 years ago
Taylor C
Mike did an excellent job helping me purchase my vehicle. He was attentive to my needs/wants and was able to answer questions effortlessly. If you are looking for a new vehicle, ask for Mike!
★★★★★ 2 months ago
David Crain
After multiple issues with another hyundai dealership in my hometown, I traveled to navarre Hyundai and had a great experience. Great customer service and the feeling that they had my best interests at heart. They went out of the way to make a deal happen that worked for me, which my hometown dealership wouldn't do. Highly recommend Jason in sales. Job well done!
★★★★★ 5 months ago
Srikrishna Muttineni
We received excellent service throughout the entire process. From the initial customer reception to the detailed explanation of the car's features, offers, financing, and documentation, every query was answered thoroughly. Overall, we are highly satisfied and would certainly recommend this Hyundai dealership to our friends and colleagues interested in purchasing a new car.
★★★★★ 2 months ago
JRod Wayne
Our experience with buying a new vehicle went smoothly. Heath was great, answered all our questions and made sure we were 100% satisfied with our vehicle.
★★★★★ 3 weeks ago
Delicia Dennis
I want to thank Kacie Dudley for her professionalism, and knowledge about my 2026 Hyundai Palisade! She was very kind, honest, and she knew alot of details on the vehicle. I went to purchase a used car and she told me the difference between a used car opposed to a new car. I chose the 2026 Hyundai Palisade. She is immaculate in her duty. Thank you to the Navarre Team!!
★★★★★ a month ago
Tyler Sidney Maples
Had such a great experience with Printice Twiggs at Hyundai in Lake Charles. He was professional, funny, and just a warm person. Glad to have been able to buy our car here!
★★★★★ 3 weeks ago
Andrea Duplechin
All of the personnel I worked with (and even just talked to) at Navarre Hyundai were awesome. Specifically the team that worked with my challenging situation to get me into a vehicle that fit me financially and physically - Jada, Nat, and Printice. I will definitely be returning to Navarre Hyundai for future purchases.
★★★★★ 2 weeks ago
Patty Thomas
I recently purchased my 2023 Hyundai Kona and had an amazing experience! Caleb Thompson was super friendly and patient throughout the entire process. He worked with me for weeks while I made my decision, never rushed me, and always made sure I had all the information I needed. When I was finally ready, he made everything smooth and stress-free. If you’re looking for someone who truly cares and will stick with you every step of the way, go see Caleb! Highly recommend.
★★★★★ 3 months ago
Tamara Quibodeaux
I’m giving 5 stars to Navarre Hyundai in Lake Charles for my wonderful experience with purchasing my brand new 2026 Chevrolet Silverado LT! Most importantly I want to give a huge thank you to my terrific car salesmen Lane LeBouef who helped make the process very smooth from the beginning to the end. I couldn’t have asked for a better car salesmen or team to help me get everything that I’ve wished for in a vehicle! I’m very ecstatic and thankful for my new truck! I highly recommend to anyone who’s doing car shopping to go to Navarre Hyundai and ask for Lane if you want to be well taken care of with a professional experience!
★★★★★ a month ago
Liz Mobert
In 2008, I bought a Chevy Silverado from the Billy Navarre dealership. At that time, my salesman was Nat Banks and I was very satisfied all around. Until a couple of days ago, I was still driving it, but at close to 260,000 miles, it was starting to have a few issues. I decided it was time to shop for a new truck. I called Nat, a manager now at Billy Navarre, and made an appointment. Nat assigned Lane Lebouef as my sales person and at the end of the day, I drove home in a beautiful gently used 2024 Chevy with very low miles, just what was looking for. Lane was very patient and attentive, as was Nat. As you can imagine, 2008 and 2024 year trucks are so technologically different, no comparison, and I had many, many questions, over and over. Lane did well in explaining, answered more questions today, and said he would always be available to help in any way. In addition, i was not happy with my insurance cost, and he helped with that. As a result, I will be saving a lot of money on full coverage. Both Nat Banks and Lane Lebouef were professional, knowledgeable and patient, and I am still a satisfied Billy Navarre customer. Thank you both ! EM
★★★★★ a month ago
mallory hebert
Big purchases can feel very overwhelming but Mr. Sam Dixon over at Billy Navarre Hyundai Lake Charles fought really hard for us to get us the most for our trade. He answered all of our questions and was able to help us get the answers we needed to understand our deal and in the end he got us a really great deal and I really appreciate that! I was able to go home with a brand new 2026 Hyundai Santa Fe XRT. Y'all go see him!
★★★★★ 4 months ago
Jailyn Laviolette
I just would love to say that this is the best customer service I have ever experienced in my ENTIRE life! These people went to the moon and back for me and I couldn’t feel more blessed and seen as a customer. The entire team was there for me. If you want to buy a car from a place that truly cares beyond your money, this is where you need to be! (Caleb Thompson was my salesman)
★★★★★ 3 months ago
Ken Black
I was extremely happy with the salesman Jacob and the dealings and communication with him before, during, and after the deal was made. On the Hyundai survey I gave him a 10 and here he would be a 5 star. The reason it is a four star is because the finance guy didn't have paperwork ready and I was there hours waiting for him and then when I got in there, it was still some time before I could leave. I have done deals like this before and finance had the paperwork ready and I could leave very soon after arriving at the dealership for the car. The GM was super nice and cordial and I'd give him a 5 star here also, he made you feel welcome and appreciated. Only the finance department is keeping this to the four star rating. So know I am very elated with dealing with Jacob and if I have to go back for another one, I will ask for him again and ask that you do too. He is not pushy and has excellent communication.
★★★★☆ 2 months ago
