Newby's Automotive Center

Mike Douglas

★★★★★

a year ago

Craig and his team did an awesome job on my mini Cooper. Had battery changed fluids up to date. Tail light can't say enough about them. Very fast and friendly. Drop my car off in the morning. Had it back by the afternoon. Great job guys!

Kristina Mcnally

★★★★★

2 years ago

Wonderful crew at Newby’s! Thank you for your tenacious work on my Malibu! Hard working people there, no price gouging. Craig, the manager always kept in contact. We have brought all of our vehicles here and would definitely recommend Newby’s.

Tom Opalka

★★★★★

a year ago

We had just started our trip back to Phoenix after a nice few days in Las Vegas when the check engine light came on and our Sonata lost significant power. Newby's was the third place we called and they looked at the car immediately once we got there. They quickly diagnosed the problem (fuel pump), and once the parts were delivered they had the work done in no time. Excellent communication throughout our ordeal, and saved us from having to wait for a repair somewhere else and extend our stay. Highly recommended!

Monica Thompson

★★★★★

6 months ago

At Newby’s, they are kind and professional. I especially love that they answer the phone. The waiting room was nice and clean.

natalie flores

★☆☆☆☆

Edited a year ago

I took my car to Newby's due to a loud squealing sound that was getting worse. Despite my clear description of the issue, they claimed they couldn’t hear anything when they drove it and said there was no problem. They didn’t make any effort to find the source of the noise or provide any solution. After leaving my car with them several times, I expected a thorough inspection, but it’s clear they didn’t take my concern seriously. When I picked up the car, the squealing sound was still there, just as bad as before. They were no help at all and seemed uninterested in fixing the problem. I wasted time and way too much money here and would not recommend this shop to anyone looking for reliable, competent service. If I could leave 0 stars, I would. Edit: My grandfather is the one in the database as he was the one to help me with my car troubles. We brought my car in months ago and my grandfather was charged for an oil change (which was fine) and "new belts" which was what you guys came to the conclusion of being wrong with my car. (even though you claimed you did not hear the noise for yourselves) So you couldn't hear the noise, but you changed a part that you "thought" would be the right fix, but it wasn't? Even with the belts changed, my car started squealing again a day after, which obviously means that wasn't the right fix. I have now had my mechanic try to fix the installment of belts as they were not put on correctly either, and also fix the squealing in my car which actually ended up having nothing to do with the belts that got changed. I just wanted to make sure I left my review so people could be aware of my HORRIBLE experience. And no, I will not be calling, I do not want to do service with people who don't know what they are doing, and I no longer trust you with my car. Sorry not sorry❤️

David Neff

★★★★★

6 months ago

Good guys , repair was done right, way better price then dealer. Fast service, tech was friendly and showed me what was needed. A++++++++!!!!!

Scott Nelson

★★★★★

3 months ago

Love Newby’s Auto Care, very trustworthy and friendly. I refer all my friends and family to them!

Dan Bladow

★★★★★

5 months ago

They were able to het my car in right away, were courteous, explained what needed to be done and had my car done on time.

D Vegas

★★★★★

10 months ago

I was referred to Newby's by someone who brings their car here for service. My stepson has a 20 year old Toyota SUV which was not in great shape. So, we brought it in and my husband was communicating with Craig on what needed to be fixed. We took care of the initial items, but unfortunately, the car needed more repairs. They were able to diagnose A/C, radiator, and a host of other issues. In total, I think we spent about $2-3k. So, I call this car Mr. Potato head because it looked like it was pieced together with a different color hood and parts. And Mr. Potato head made it to Oregon to visit family and back to Las Vegas after the repairs. When it came back, the last item that was recommended was a timing belt, but we no longer wanted to invest anymore into the car. My stepson decided to pass on making the repair at the time, and drove it all the way to Missouri, where he now lives. The car still runs and takes him back and forth to work. Thanks to Newby's, Mr. Potato head went from barely running to at least having A/C and making it across the country 2x! They also have a year warranty on their work and will answer questions anytime. Good guys and great service.

Josh

★★★★★

7 months ago

Most honest and hardworking mechanics I've seen. They'll do you right. Fixed my mysterious vacuum leak in a jiffy!

Jeramiah Hemingway

★★★★★

6 months ago

I have a 2011 Chrysler 200 and I had Newbys automotive replace my front rack and pinion and control arms for the front suspension and had them do a 4 wheel alignment and the car has never driven better! I highly recommend them and will be coming back to them for any future repairs it needs.

Ashley Mastowski

★★★★★

4 months ago

Always love bringing my vehicle here. They are honest and helpful and have great pricing. Hard to find good body shops these days!

Kendal Gibbs

★★★★★

Edited 5 months ago

I've used them for work on my old car and my current one. They are a rare shop that will quote you for the repairs needed, instead of places like Midas or pep boys where you go for an oil change and suddenly your car needs +$1,000 in frivolous procedures. I won't lie and say crazy affordable, because it is a little pricey. But the work is honest, reliable and quick. I trust them to do right by my car, my daughter's car heck even my elderly mothers car. Mechanics are all expensive really, but mechanics being honest and trustworthy, that's rare. Check them out and get peace of mind on the road!

Victor Rodriguez

★★★★★

3 months ago

Great work was done in both my vehicles. Honest and always explained work that was done. Mr Newby kept in contact with me at all times. Will recommend to family and friends.

Rae Quinn

★★★★★

2 months ago

Newby’s Automotive center is a great place to do business. The mechanics are very thorough in checking many points on my car that I never thought about. Reasonable for all you get. I had synthetic oil change and transmission drained and replaced as part or usual car maintence.

Cam Silvia

★★★★★

a month ago

Craig and the guys were awesome They fixed The brakes on my daughter‘s car that other shops said couldn’t be done. These guys are honest and the prices were perfect. most definitely will use newbies again for my other vehicles

Megan Silvia

★★★★★

a month ago

I have had so many bad experiences at many large auto repair shops in Henderson and Las Vegas. This place is fantastic and I’m so happy to have found them!! I took my car in not knowing what the issue was and if it could even be fixed but they did it! Great customer service and so incredibly friendly and trustworthy. Price was great too. Can’t recommend enough!