About Business
Norm Reeves Honda Superstore Vista Service & Parts Center is a leading Car Repair specialist serving the Vista, CA, Oceanside area. They provide a wide variety of solutions, including Car repair and maintenance service, Auto parts market, Auto parts store, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 1200 verified reviews, their reputation precedes them. As a locally-owned business in Vista, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Vista, CA.
Google Reviews
Chris Chen
★★★★★
a month ago
Expensive as other dealership on service. Stuffs are friendly and courteous. Process was done quickly and informative. I will visit again.
shannon frits
★★★★★
6 months ago
Many thanks! Excellent customer service from the very start of purchasing a used car from Norm Reeves!. Recent visit for service on the vehicle, top notch! Hannah in the service department provided excellent customer service and great communication! Appreciate! Definitely recommend this dealership! ~Shannon F.
Nathan Williams
★★★★★
5 months ago
Very impressed by the level of service here. From the moment i pulled up to the moment i left every one was very professional and provided great advice on maintenance that I was looking into being performed on the vehicle. 10/10 would highly recommend
Greg senecal
★★★★★
a month ago
Spoke to Jimmy in their parts department today from out of state and he was beyond helpful and friendly. A true champion of customer care!
John Brousseau
★★★★★
3 weeks ago
Amazing service Hannah was great took great care of us. Been coming here for years always first class service
Hillary Zuniga
★★★★★
6 months ago
First time coming to this location, and had a great experience! Came in for an oil change and tire rotation, and also got a full inspection done. Very useful information and ended up getting the drive belt replaced as well. They even set up a Lyft ride home and back to pick up the car after! Sal had great customer service and I didn't feel pressured to purchase more than what I wanted. I will be returning!
Shelley Jensen
★★★★★
2 months ago
Great customer service from Pablo. He took time to share recommendations based on my cars mileage. Waiting area was comfortable & service was fast!!
Megan Shoemake
★★★★★
2 months ago
Buying my new CRV from Oscar and Ghassan was pleasant and relatively quick for a purchase, trade and finance transaction. Minimal back and forth, they matched another dealer’s offer I had and then some.
Frank Yubeta
★★★★★
5 months ago
I had a very negative experience at Hohen Honda of Carlsbad. They made promises that were not kept, so I called Norm Reeves who on the day I called they set into action the needed steps to get the exact car I requested. I was instantly impressed by Ghassan the sales rep who assisted me in the purchase. MY first and only experience with the Service Group was also very positive. They stood with me as I inspected my car's ceramic finish and then answered all my question about my new car's operations. So far I've been very pleases and I hope all my dealings with Norm Reeves Honda of Vista will keep my car and I in great shape in the future.
Vorie Medellin
★★★★
☆
4 months ago
Everyone at Norm Reeves is helpful, respectful and nice. My only complaint is it took 3 hours and 15 minutes for an oil change. I had an appointment.Seems something went wrong (paperwork) but good thing I didn’t have another appointment or anything pending. They apologized.
David Whang
★★★★★
2 months ago
Just wanted to show my appreciation for McKayla and Mike from the parts department. McKayla was really helpful with the part I needed and was extremely professional. Both of them were also patient, understanding, and were willing to work on a solution when we ran across some hiccups with the order. Awseome people to work with!
Mark Papp
★★★★★
4 months ago
Wonderful experience with Norm Reeves. They offered a great price and delivered with no hassle or backsliding. Easy transaction the entire way through. Thanks to Austin, Justin, Tommy and the team. We love our new vehicle!
Sylvia Johnson
★★★★★
3 months ago
Staff was understanding and worked with my needs. The experience was great. I generally do not go to the dealership, but I had an emergency and was out of town. My mechanic strongly suggested I take the car to the dealership because I have a hybrid. I am glad I did. Mike was especially helpful.
Jason Dinh
★★★★★
3 weeks ago
Excellent customer service! They went the extra mile to fix an issue and made sure my car was back on the road in good shape. I’m very impressed with their transparency and how they handle their clients.
Kim March
★★★★★
a month ago
Joseph Guerrero @ Norm Reeves Honda in Vista handled my purchase of 2026 Honda Civic Sport Hybrid. Very professional and he is an asset to his team. Thank you JOSEPH GUERRERO 👍
mohamed naabhan
★
☆☆☆☆
2 months ago
Buying a car here is fine, but servicing it is a complete nightmare. I had a 2:30 PM appointment for a simple oil change and alignment. About one hour in, I received a message saying there was a nail in one of the tires and that it needed to be replaced for $135. After confirming with the service representative, I signed the paperwork and continued waiting. Two hours later, I was told they had sent the wrong documents and that the actual cost was $700+. I immediately declined the service. Then I had to wait another hour just for them to remove the wheels and put everything back. In total, I waited over 4 hours for an oil change that should have been straightforward. The lack of professionalism, poor communication, and complete lack of transparency are unacceptable. This experience felt disorganized and misleading. I would strongly recommend going to a third-party shop or a different dealer.
Will Ortiz
★★★★★
a month ago
First time at Norm Reeves to get an oil change. Went smooth and took advantage of their special. I’ll continue to go in if they continue to offer specials on their services unlike other Honda dealers that don’t offer any. Their every price is also slightly better than their competitors.
Jacques Bernier
★★★★★
5 months ago
Ghassan Asfour Is sales was very helpful. He followed up for nearly a year, (I take a long time to make up my mind) and last night I finally purchased my 2025 Civic Type R. These are difficult to come by, and most had market adjustments over the past 12 months at all the other local dealerships as long as I have been looking..... so that made it impossible for me to purchase. I am thankful to the guys at Norm Reeves, I got a great deal at the Vista location. I will recommend to friends and family for any Honda car purchase needs. Thx guys!!! JB
Eliot Ordonez
★★★★★
2 months ago
From the moment I arrived, the staff was friendly, professional, and efficient. I want to highlight the outstanding service I received from Philip R. at Norm Reeves Honda Superstore Vista Service & Parts Center. He was extremely helpful, patient, and knowledgeable in navigating a repair for my Honda Pilot. He made sure I understood everything. Philip is a true asset to the Honda brand! Finally, the waiting area was clean and comfortable. Highly recommend this Honda dealer for service!
Jenni
★
☆☆☆☆
Edited 4 months ago
This has been an overall stressful experience for me. I dropped my car off yesterday at norm reeves for service around 2:30pm. I wanted to get a diagnostic to see why the airbag light was on. I was told I would get an update that day. They closed at 6pm yesterday so I figured they had sufficient time. The end of the day comes and I received no update! Fast forward to the next day I call and am wondering if they have an update for me. By 9-10am they said I would for sure get an update. I then get a message from Sal who says he will send me an update shortly. I wait hours and still nothing. He continued to ignore my messages. Now I have no choice but to get a lift and go over there because they are closed tomorrow. This is unacceptable. Update: I’m updating my review to 3 stars from 1 because Ramzy Ramez went above and beyond to make up for what happened. He was kind and apologized for the whole fiasco. My final Update : your review is back at one star soley for the quote I was given of near $5000 stating that my engine bay harness was not repairable. TODAY I took it to a mechanic near by and had it fixed in under $500.
