About Business
Conveniently located in West Hollywood, CA, Norm's Auto has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, making them a top-choice Car Repair specialist in Los Angeles. Backed by 88 satisfied customers, they currently hold a prestigious 4.8/5 star status on our platform. They take pride in serving the diverse needs of West Hollywood, CA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Norm's Auto is the go-to destination for quality and service in West Hollywood, CA.
Google Reviews
erik todorovic
★★★★★
10 months ago
Very friendly, reliable, and best prices in the city. If you have car trouble, bring it here, you’ll be glad you did. Full clutch job on my 2022 Corolla.
Andrew Grimm
★
☆☆☆☆
5 months ago
I've been going to the guy for years. And they we're doing a great job. Every time I got there, I'd inquire about the price beforehand and he would charge more or less what he predicted. This most recent time i did not inquire about the price beforehand and he took advantage of it. I got my battery replaced (something that should have been a $300 job). When i got back to the shop he charged me $600. When i looked at the receipt, i see that he charged me nearly $400 for a $200 battery.
Lococentaur
★★★★★
5 months ago
Great experience: Norm quoted an incredibly fair price for repairs and replacement of my rear brake pads and engine gasket and was fast and on time. 100% recommend.
Margaret Leyva
★★★★★
8 months ago
My car is 29 years old, and I’ve had it for four years. The last three years I’ve had pretty bad luck with mechanics, and was nervous to go to another new place. But thank god I finally found Norm’s! He’s honest and reliable with a great team of guys. I’ve been going to Norm’s since February this year, and each experience has been great. 10/10 :)
Abegail Cal
★★★★★
3 months ago
Norm is absolutely wonderful! Speedy fix with my car. I highly recommend this place. This place is my go-to autobody shop in the city!
Neel Parekh
★★★★★
7 months ago
Just wanted to give a quick shout out to Norm. Brought my car in as it was having some engine steaming issues. He checked it in a couple hours and told me the exact problem, and said he couldn't fix it but he let me know where to go. Didn't charge me or try to sell me anything else, just gave me the keys and told me exactly what to do to fix it elsewhere. Came across and very honest and knowledgable.
McArtur -
★★★★★
5 months ago
My wiper was broken, I came by and they fixed it for free. Seems very honest and like a great business. Would recommend
Matt Kubiak
★★★★★
a year ago
Knowledgeable and professional. Highly recommend. Norm and his staff tightened my wheels the minute I pulled up unannounced few hours after picking up my car from Firestone. I will never go to Firestone or any other big brand chain again, instead I’ll support my local mechanic. Thank you Norm!
Amber L
★★★★★
4 months ago
I drove in because my TPMS light came on without an appointment. They filled my tires right away and sent me on my way without charging me!
Kobi Laluch
★★★★★
9 months ago
The best place ! Great service, hosent and professional people I had to change my radiator They got it done same day and fixed more things for me then what we agreed on and didn't charge me extra !! I highly recommend anyone who need to fix there car to go to Norm the owners he is awesome Thank you guys you are the best !
Myles Leevy
★★★★★
a year ago
Great, honest, fair mechanic right in the heart of West Hollywood. I needed a quick look at a problem with my Range Rover (every mechanic’s nightmare) and a local recommended him, he took care of the diagnostic check quickly and kept me in the loop. Good people and fair prices.
Sal L
★★★★★
a year ago
Norm is the most competent and transparent shop owner I’ve ever come across - and I’ve dealt with many. I’ve come to him for years to help with complex jobs on my classic car, and he has always handled every issue efficiently and fairly. Today, I needed some advice and referrals for a car issue that falls outside his shop’s remit - zero benefit to him but he helped me in exactly the same way as a paying job. They don’t make ‘em like this anymore! Then I realized I had never left him a review. 😳
Sako Karakozian
★★★★★
a year ago
Norm is the best!! It was a blessing to meet such a kind and honest person to help with my car - Norm’s prices are extremely reasonable, he was very informative and transparent, and he helped get my car going faster than I could have imagined (it’s also great that he’s so close!) I’ll be coming back for sure and recommend anyone looking for an auto mechanic to go to Norm! Thank you!
Julia Krepska
★★★★★
a year ago
I walked into Norm's after AAA told me my battery couldn't be replaced under warranty because my alternator was faulty. Instead of doing what many shops would've done and replaced the alternator (a 1,000$ job) Norm tested the connections and sent me home with a perfect alternator after just a few bolt cranks - free of charge. That was a good day!
David Zhang
★★★★★
6 months ago
Quick battery replacement, checked a few issues for me and let me know a service the dealership mechanic said should be done wasnt actually necessary :)
Lydia Cole
★★★★★
2 years ago
GREAT experience!! Someone referred me here and I'm so glad they did. I got my car appt scheduled within a few days of me calling. They were very quick at looking at the problems I came in about, and were very straightforward about what needed to be done and the cost. The fuse in my headlight went out, which also burned out the lightbulb. They replaced the bulb at no extra charge! Affordable IMO, especially for LA
Mark Young
★★★★★
a year ago
Norm is the Best. Authentic. Honest. His team are on point. I have had four Vintage Mercedes 560SL classics. I trust no one else with my cars. We love Norm.
Jason Yantha
★★★★★
a year ago
Best auto shop in WeHo. They're super honest, fair and reliable. Their prices are the best in the city. They are incredibly efficient and can often see you day-of.
Laryssa Stevens
★★★★★
7 years ago
Chris and his team always take amazing care of me. I've been taking my car to him for 4 years. Whenever my dealership tells me I need to fix something, I'm always check with Chris to make sure it's something that really needs to be fixed, and they are always able to do the job for hundreds less than what the dealership quotes me. The work is solid and reliable, and competed quickly. He always communicates with me and makes sure I understand everything going on with my car. I wouldn't take my car to anyone else! Thanks Chris and Norm!
Gwendolyn Patton
★★★★★
4 years ago
I am a customer for the duration!!! I had taken my car to the Dealership for some maintenance. When I got it back, there was another problem I had not experienced previously. I live up the street from Norm’s and 1 day I saw a woman in his lot and her children were in the car. This made me think “Trustworthy.” And I was right! I went in to explain my situation. Norm knew exactly what the mishap was and had me on the road in 30 minutes...for a more than fair price!!!This is the longest review I have shared and I stand behind every word💯 Thank You Norm’s Body Shop! May You continue to prosper!!!🙌🏽
