About Business
919 N Fairfax Ave is a leading Car Repair specialist serving the West Hollywood, CA, Los Angeles area. They provide a wide variety of solutions, including Auto body shop, and other Car Repair tasks. Boasting a solid 4.4/5 rating from 83 verified reviews, their reputation precedes them. As a locally-owned business in West Hollywood, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in West Hollywood, CA.
Google Reviews
Nathan Hackstock
★★★★★
3 weeks ago
A terrific experience from quote to results. Starting with Harry, who was spot on with both his assessment of the damage and quoting (I had sought out quotes from three places and Pristine came in toward the middle) a price for the body work needed to make my car presentable again. Through to Diana who was incredibly positive, professional, and communicative from drop-off to pick-up. Ending with off the production line level paint matching of the work done. The Pristine Collision team is—highly skilled, personable, and clearly take pride in doing quality work. Pristine on Fairfax is one of the good ones.
Linda Li
★★★★★
a month ago
10/10, would absolutely recommend Pristine Collision Center to anyone and everyone. Like one of the other reviewers, I initially came here because it was closer to my house, and at that time I needed a repair relatively quickly on my Audi etron. I was really impressed with their work - the car came back flawless, and the overall experience so seamless. I ended up needing something else fixed and came back here again. This time I did have time to shop around first, but in the end I still went with Pristine. Not only did I know I could count on them to do A+++ work, but they gave me the best price, and there is just an air of professionalism and trustworthiness as soon as you walk in that I didn't find anywhere else. Diana is always so friendly, communicative, and accommodating, and the whole team does a great job of taking care of not just the cars but customers. I swear my Audi came back looking and feeling better than new. Not sure how, but somehow they’ve turned having to get your car repaired into a positive experience, haha. I will definitely keep coming back here for anything I need!
Sheridan O'Neal
★★★★★
2 months ago
I can’t say enough good things about Pristine Collision Center. The entire staff is outstanding, but Diana truly deserves special recognition. She has been an incredible point person—professional, responsive, and genuinely kind, with such a lovely personality that immediately puts you at ease. She made the entire process smooth and stress-free from start to finish. I’ve also worked with Harry and Arthur, and they are equally impressive—highly skilled, personable, and clearly take pride in doing quality work. I have never once felt nervous or unsure about leaving my car with them, which says a lot. They’ve helped me on two separate occasions now, and each time the experience has been exceptional. If you’re looking for a trustworthy, top-tier collision center with people who truly care, this is it. Highly recommend Pristine on Fairfax!
Tomia Labachyan
★★★★★
3 weeks ago
I found pristine because I was actually referred to a shop nearby but was not happy with the customer service. When I came in, Diana and Harry were very welcoming and explained the whole process and actually walked me through everything step-by-step . I didn’t have to do anything or make calls to insurance, which was the biggest plus for me and they kept me updated throughout the whole thing. Hope I don’t have to be in this situation again, but definitely will use them again if i am !
AFOMA MPI
★★★★★
2 months ago
This is the place I go for any collision work. They are professional, great service, excellent repair work, reasonable price and, Diana at the front office, guides you effortlessly through the entire process, so that there are no surprises. My sincerest gratitude to Harry who meticulously took care of my car this week.
Jared Wyso
★★★★★
2 months ago
I decided to get a repair on my vehicle out of pocket rather than involve my insurance and the team at Pristine couldn't have been better to work with. The estimate was out of my budget range but they worked with me to get used parts and brought my costs down by $1,000. No other body shop that I contacted for an estimate was willing to source used parts. My car was also very dirty from a trip to the desert and they detailed it to perfection as an added bonus. A++ can't recommend them enough.
Drew Spears
★★★★★
2 months ago
I was in a collision that ruined my front bumper -- Pristine was able to source high quality replacement parts quickly and at reasonable costs. My car has not looked this good since I drove it off the lot. Thanks to Diana and the entire team for making the process easy!!
Hannah Cho
★★★★★
3 months ago
This was my first accident ever, and Pristine Collision basically held my hand through the entire process. They assigned me a dedicated point of contact who handled the entire claims process and rental reservation. They called me regularly with updates on my car, which I really appreciated. What stood out the most was their attitude. Every single interaction felt like they truly cared about doing what was best for me and my vehicle. Highly recommend. If you’re dealing with an accident and don’t know where to start, start with them.
Jen Danczak
★★★★★
3 months ago
From the minute I walked in the door to the final wave goodbye, the group at Pristine Collision Center on Fairfax treated me like family. I got in two accidents in the span of two months (Get a dash cam, everyone!!! Saves big headaches!) and decided on Pristine since it was close to my house. AND BOY AM I GLAD I DID!!! Diana and the boys took care of every little detail, listened to all of my concerns, and did an UNBELIEVABLE job! You would have no idea I had thousands and thousands of dollars of damage. Their communication was top notch, constantly keeping me in the loop with updates, even with holidays. Harry and the crew also caught hidden damage that the insurance adjustors missed. They quickly and SAFELY got me back into my vehicle. They even vacuumed out the car better than ANY car detailing place. All my dog fur was completely gone, which was the cherry on top. I will NEVER go anywhere else! I am a fan for life!!!
André T.
★★★★★
5 months ago
I had a great experience with Pristine Collision. From the start, they were very upfront about the process and kept me informed with regular updates. They gave me a clear estimate of how long the repairs would take, and they actually finished ahead of schedule. When I picked up my car, it looked great — they even detailed it nicely. I’m really happy I went with them and would definitely recommend Pristine to anyone who needs auto body repair.
Blaise Lugo
★★★★★
a month ago
5 star work and treatment! They did an amazing job! Kept me updated the whole time and gave me the car back looking brand new! Would highly recommend to all! Thank you Prestine!
Sarah O
★★★★★
3 months ago
I had a bad accident and was stranded on the road and had to wait over an hour for AAA to come pick up my car . Luckily these guys were amazing and we were able to have one of their tow trucks come and pick up the car within a half an hour. The whole team Harry, Dian and Adam were fantastic and communicative through the whole process and I had my car back within the month. Highly recommend them - thank you guys!
Tyler B
★★★★★
2 months ago
The best auto body shop in LA! Service is incredible and thank you for helping me with my totaled car. It was the first time this has ever happened to me and your people helped me so much.
Iman F. Kafarah (Iman Kafarah)
★★★★★
a year ago
Could not be happier with my car repairs. Literally looks brand new. Statefarm was so difficult to get the repairs approved but Diana and harry took care of dealing with them and getting everything that was needed. Diana was so communicative throughout each step and offered to coordinate a rental for me. I’ve never had such an elevated experience with a body shop as I did with pristine collision. They literally left my car in pristine condition (sorry for the dad joke) they took my car from being in such a bad state to looking like the first day i bought it
Jeffrey Breitbart
★★★★★
2 months ago
If you ever need a collision center, you're probably not in a great mood. These guys are the best and will work with even the most difficult insurance carriers. And they are also pleasant to deal with. And honest! If something doesn't need a major repair, they don't take advantage. I cannot overstate how much I appreciate the people who work there. This review is long overdue.
Hanna Cunningham
★★★★★
5 months ago
Diana was so amazing with making the process super seamless and smooth! This was my first time dropping my car off for a repair and she made me feel really comfortable and explained things to me in a way I understood! 10/10 experience! My car looks amazing again and I have no complaints!
Noland Lucas
★★★★★
7 months ago
They were very easy to work and did an amazing job. Diana was great and kept me updated throughout the process since once the damaged area was taken apart, additional repairs needed to be done. My car looks great. I highly recommend them to my friends.
Arren Ra
★★★★★
4 months ago
Some of the best service I have seen in a long time. Brought my Jaguar F Type here and Harry was super helpful. 10/10 recommend this place for all your luxury car needs. Great service, top notch work, great people.
Bridget Whitley
★★★★★
a year ago
My experience with Pristine Collision was exceptional! A professional team with caring hands, from start to finish! My car looks new again! Thank you for helping me through this process and taking care of my car.
Lance Mixon
★★★★★
a month ago
Did great insurance work on my daily driver, car is 11 yrs old literally looks brand new now. They take their time to do the job right! Arthur is the man!
