North Hollywood Discount Auto Repair

quinten sacks

★★★★★

13 years ago

Karen has been there for me and my family all the way. As a young guy who doesnt know that much about cars (though my friends do) my family has been going to her since THEY were younger. My dad still uses her service to this day, and that is how i met her. She doesnt overcharge, is always friendly, and without pressure tells you exactly what needs to be fixed, and what can wait for another day. Plus if you ever have a question on what something even IS or MEANS, she will explain it in simple english and with pictures (I lOVE PICTURES) so you understand what your buying. She has looked over many of my prospect cars that i was thinking about buying for no charge and told me her honest thoughts on them. (Saved me from buying a lemon) WORTH IT ALREADY! ALSO, if you have ever been to her shop then you know about her vending machine which is only 75 cents for a soda. LOVE IT Been using for serveral years now (about 5 i belive) and my father has been using for about 15 years.

melissa lee

★★★☆☆

8 years ago

A friend swears by this place and their work. Took my car in thinking it was the transmission. Told them that. Would go in gear, but not go. Left it for them to check. Got a call about 4hrs later saying yes, transmission, 5k to rebuild it. Called around, took to another shop. Wasn't the transmission. Broken axle. $850 to fix. Transmission is fine. Now, this place does offer you a rental for $15 A day.

Liz Petherbridge

★★★★★

11 years ago

Recommended by a Family Member who's known her for years! Karen is honest and straight to the point. I'm glad to say I've found someone trustworthy to take care of my car.

Nati Nati

★★★★★

6 months ago

Nice person. Was able to fix my problem the same day, decent price.

Kendall Falk

★★★★★

9 years ago

I have a Nissan Sentra 2009 - and the other day the "Service Engine Soon" light came on. I was so worried that I wouldn't be able to financially cover the issues that were causing the code to come up I took the car to Ammco who scanned for the code for free, but wanted to charge me for the diagnosis . Karen does not only greet you warmly but she explains to you exactly what is going on. There is no charge for a diagnosis. If something needs to be fixed they will fix it for you and tell you how much the cost is. If it's too expensive then you only pay $100 for their labor. For the inexperienced _______________________ If you're like me and you only know a little bit about cars. If you bought a used car like my sentra from 2009. I bought it in 2012 and it's running fine. Karen explained to me that because the car is old, Ive had it for about 4 years, the other person put 66,000 miles on it. You get to a certain point and she explained to me that the first part to go is usually or almost always the 02 sensor. It starts to go bad, then you the rest go bad.. so if you don't have the money to replace the parts now, you wait down the road, build up the funds and then replace the parts. It was explained to me that the "service engine soon" light comes on because the computer in the car is detecting a problem early on. However, just because the light is on doesn't mean the car will stall or fail on you. She explained to me that the real issues happen years down the road so just remember that! If.. it's an older car as far as I know. Karen also offers a class for $25, every third Sunday of the month and she does not charge you the rest of the time. She also rents out cars for $15/day. Anyway the point is, is that she is upfront and honest with you. She doesn't BS around and this is will be my "go to place" if anything comes up with the car.. I called other places and they were asking for $135 for jut the diagnosis. Karen is fantastic.

Grady Miller

★★★★★

13 years ago

Awesome integrity. That's what I've found at North Hollywood Discount, which is my FULL AUTOMOTIVE SERVICE LIFELINE. After serious mechanical work was performed on my Celica engine I detected a slight oil leak and took the car back into the shop. An unscrupulous mechanic could easily have covered up a mechanic's error and told me something was wrong with the engine. Karen's honesty blew me away. After the cumbersome process of reopening the engine, Karen immediately told me the leak had been due a mechanic's error. She took care of everything, free of charge. That's integrity: knowing I have a mechanic who gives me the truth.

Daniel Butler

★☆☆☆☆

3 years ago

I wish I could give them zero stars but unfortunately you can't. Please do not ever bring your car to this repair shop. I came in because my timing belt was almost time to be replaced and it had fallen off because of its condition. They told me that they replaced the timing belt and that it was $250. When I came to pick it up, the receipt said timing belt was replaced and installed so the fee was $250. But the "sweet" lady told me that they just popped the old one back on and was fine. But they charged me for a new timing belt and then after I complained, they put a dash between 're" and "placed". REPOSITIONING a timing belt should only be around $45-$70 (info from the other auto shops ive been to since them. It's a common trick auto shops will pull. Please don't come here if you don't want to be tricked into paying for services they do not give you. Instead take the extra drive to hanks tires on ventura Blvd. They will work with you and actually give you a discount. They gave me a free oil change because of an accident I got in the same day I went to change my tires. Wonderful people at hanks tired. This place is trash. Zero stars

Honey-Do Handyman

★★★★★

3 years ago

North Hollywood Discount Auto Repair is an excellent auto repair shop. I've been going there for years. They have helped me with several vehicles and I have been very satisfied with the quality of the work they do and as a result have continued to go there for my auto repair needs. I highly recommend it!

Kenji Thielstrom

★★★★★

7 years ago

Karen is the best - honest, trustworthy, knowledgeable, inexpensive. We have been taking our cars to North Hollywood Discount since we moved to the Valley in 1992 - over 25 years ago - with 100% satisfaction.

Olivia Rodriguez

★★★★★

5 years ago

My whole family has been going to Karen for as long as I can remember. She is always honest, straight forward and reasonably priced. Highly recommend to everyone- especially female friends who are tired of dealing with male mechanics.

Mackenzie Campbell

★★★★★

5 years ago

I recommend North Hollywood Discount Auto Repair to everyone! I brought my car in and within an hour they knew what was wrong with it and explained everything to me so I knew exactly what they were doing. They gave me a great price, we’re understanding of my financial situation, and were so incredibly kind I wouldn’t take my car anywhere else.

senior cochino

★☆☆☆☆

Edited 3 years ago

Karen the Receptionist is very rude and prices work off what she thinks is Profitable to them and doesnt think about the customer. I asked her what time they closed and she said very rudely "we cant do it today" then hung up. Its a 5 minute job plus how would she know if they were able to do it today or not she's not working on the cars shes garbage.

Kim Smith

★★★★★

8 years ago

I was recommended to Karen and North Hollywood Discount Auto Repair by a longtime friend of mine, who also lives in the North Hollywood/Valley Village area. I now confidently recommend her to other people. I love how honest she is, & how expert she & her mechanics are. This is definitely the place to bring your cars.

Kelsey Campos

★★★★★

4 years ago

Omg my go to shop for all my car needs. She tell you how it is she work with your schedule, if she can mid week is the best time to go your in and out. I call her to schedule a week in advance so she can have all the parts ready order and at her shop so when i drop off. She done the same day same time. Thank you Karen for making my car running and safe.

Rob Dex

★★★★★

5 years ago

The best experience I've ever had with a repair shop. In February, I dropped my car off with Karen at North Hollywood discount auto before heading to New York for business. I was expecting to be back within a week or two. I went on the trip and that's when COVID hit. I was unable to make it back to the West Coast until this is July. Karen was so helpful and understanding of my situation. It was easy to connect with her over the phone and get completed what I needed. She even had the card ready so fast! I wish I could have been in LA to pick it up. ALSO to show just how helpful and much she cares: When I did return, she told me that my car had been sitting for so long that the battery did not start. She proceeded to run a full test and even purchased a new battery just in case mine was no longer good. But wait there's more. She replaced the battery in my key fob as well just to be sure that the key fob wasn't working order and did not even charge me for it. I recommend if you're in the area that you go here to have your car fixed with Karen, she is someone thatyouncan trust with your car.

Bryan Johnson

★★★★★

9 years ago

Ive had service all across this country and NH Discount is by far the best. Karen was patient even with the some wrong parts that I brought in myself (incorrectly shipped by distributor). She found the correct match in a timely manor and had the car ready and waiting quickly. She offers fair and correct labor costs and parts cost. Answered all my questions and requests quickly. If you need a tow ask for her recommendation for a fair tow price came in at half of the others I looked into. I usually work on my car myself but when time is a factor NH Discount is now my go to for my needs. -B

Leana

★★★★★

a month ago

Excellent, honest mechanic! No frills. Fair prices. Very transparent about what they are doing to your car. Highly recommend them!