For professional Car Repair care in Winston-Salem, NC, Winston-Salem, look no further than North Point Chrysler Dodge Jeep Ram Fiat Service Center. Their team excels at delivering top-tier results for Auto repair shop, Auto tune up service, Brake shop and related Car Repair needs. Their customer-centric approach has earned them a 4.1/5 rating based on 29 pieces of feedback. They have become an integral part of the Winston-Salem, NC community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Winston-Salem, North Point Chrysler Dodge Jeep Ram Fiat Service Center is ready to assist with your next project or repair.
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Great service! Going to stay a Dodge man for life!
CERTL Kristen
★★★★★
5 years ago
Walked in early, oil changed and out the door less than an hour
Woody Karim
★★★★★
3 years ago
Everything did not go as planned But! They put in the effort, and it all worked out.
Henry Hagner
★★★★★
4 years ago
They took care of my problem in a reasonable time for not having an appointment.
erik throckmorton
★★★★★
4 years ago
I got my car fixed that same day. Fast friendly service
Sandra Moore
★★☆☆☆
a year ago
Extremely disappointed in the service center Eric S. (salesman) wonderful even beyond the sale!
Kevin Barker
★★★★★
4 years ago
The service at Northpoint has always been excellent! We have a Dodge and a Jeep GC. We will not take them anywhere else.
Elwin Muntz
★★★★☆
4 years ago
Pleasant helpful staff. Facilities are clean kept up. Not much on the showroom floor to tantalize customers, but overall very pleased.
Michael Lucas
★★★★★
5 years ago
Had an electrical problem preventing me from manual shift, they didn't have the part in stock so the mechanic repaired the problem so I could continue on my trip!! Thank you for getting me in (on Friday) and repairing my issue!!! I HIGHLY recommend this dealership! Thank you again!
Vest
★☆☆☆☆
3 years ago
It's a Dodge, what do you expect? Hopefully not much. Their vehicles look great behind tow trucks. To the Mopar mechanics; our hearts go out to you, but at least you have job security.
David Cheesman
★★★★★
2 years ago
Had a family member drop off my jeep for me and they kept me up to date with what's going on. I've tried other jeep dealerships in the past since I travel alot and this was by far the best experience.
Darla McBride
★☆☆☆☆
4 years ago
Just picked my Durango up that just I just paid over $700 to have brakes, an oil change & an inspection done on. Breaks grinding & squealing horribly. Milage out was the same as mileage in. Did they not even test drive it?! I've honestly never had a good experience there but, since I bought the Durango there, I always take it there. Tried to upcharge me on replacing my oil pan because someone used an oversized plug on the oil pan & cross threaded it causing it to leak oil. They're the ONLY place that has ever did the oil changes so, if it's stripped it's their fault! I still had to pay $100 for the repair since they decided they could cover it under my extended warranty.
Shirley Horsley
★★☆☆☆
2 years ago
My car was in for a recall fix and never got any updates. I had to initiate the messaging each time. Never was I told it wouldn't be ready same day until I initiated another message wanting an update. This was in the afternoon. Next day rolls around and I'm still waiting for an approximate time frame when it'll be ready , which I had asked the afternoon before. I had to initiate another message for an update and was told he would get back with me once he knew something. Never did. Sent another message wanting to know if the technician ran away since I never heard back. Then I was told the car was finished. I'm wondering had I not asked for the update, how long would it have been before they actually let me know. So, not pleased with the "customer service" part of this appointment.
Frank Giampetro
★★★★☆
a year ago
The work was done quickly and efficiently. They left the seat cover, floor paper, & number tag in the truck...parked my truck (finished) on the road rather than in the lot. Those are preferences, not issues. I will use the service department again and would recommend them.
Jessica Marshall
★★★★★
a year ago
Excellent service every time. Dewey has excellent advisors under his leadership. Joe, Issac and the rest of the advisors are so accommodating and welcoming. Even down to rentals with Wendy and checking out with Desiree, both so efficient and kind. North point doesn’t disappoint!
Rahnell Rountree
★★★★★
a year ago
I traveled to at least 4 different dealerships yesterday morning looking for my dream car which was quite exhausting until I seen North Point CJD had what I wanted. So I went to their online inventory and clicked interested and literally 3 mins later Ms. Stacey called me and I was currently in route at the moment called anyway so it worked out perfect! I got there and they had FAIR pricing! And excellent customer service! This place really treated me like family! From them asking how has your day been so far to the courtesy cups of water! The owner even walked around and comforted the customers! Overall a wonderful experience! I’m very thankful for them and I would never buy from another dealership if it isn’t North Point!
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