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About Business
Northern Auto Parts brings expert Car Repair solutions to the local community in Sioux City, IA, Sioux City. From Auto parts store to complex Car Repair projects, they maintain high standards of service quality. Local residents in Sioux City, IA appreciate their attention to detail, leading to a consistent 4.0/5 rating from 35 reviewers. By focusing on the specific requirements of the Sioux City, IA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Sioux City, IA and beyond.
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Google Reviews
ill willed
★☆☆☆☆ I have been rebuilding my 1984 C10 Short Wide for close to 2 years, piece by piece. My mechanic ordered "Elgin" Lifters from Amazon Prime. Northern Auto Parts were the third party shipper of the parts. The parts arrived in an "ELGIN" box. They were installed, and finally my truck was road ready. Less than 700 miles later, a single business trip to Dallas and back, my engine exploded doing 70 down the highway. I nearly lost control and could have been killed. I towed to my mechanic, and on inspection he found that the lifters SHATTERED. Several broke completely in half and several more literally turned to shrapnel, sending pieces through out my engine causing an explosion through my block. The lifters were cheap cast pot metal, not milled steel or anything stock minimum. We took pictures and contacted Amazon who deferred us to Elgin, who said they looked like "Cheap Chinese knock off parts, repackaged in Elgin box." I called Northern, was treated rudely and never responded too. I followed up, no response. I filed a claim through the Better Business Bureau, and it was ignored. They FINALLY responded to my mechanic and offered to send us "good lifters". Not only did their oversight, or worse INTENTIONAL fraudulent sale, nearly cost me my safety, it cost me my truck and thousands on labor and BRAND NEW installed parts. Now they refuse to speak with me,I am forced to prepare legal action and will update once progress is made.
John
★☆☆☆☆ Their new website is horrible you can't find anything that's needed, the old website was very user friendly. Update 10-2-24 I ordered a set of valves on 9-24-24 I hadn't received any type of notification from Northern Auto parts so I called today and I was told we didn't have the valves in stock we had to order them and we should get them in a couple of days then we'll ship them out. If they can't fill my order let me know. Did Northern change owners or something because they were never this this bad.
Devon Trowbridge
★★★★★ Had an issue with another supplier. Called Northern Auto Parts. Wish I knew who I spoke with. He was great and easy to work with. Made sure they had everything in stock. Got the upgrades to the kit that I wanted and shipped on same day. Two days later the kit was on my door step. Everything was packaged well. Couldn’t be happier. Definitely recommend using them
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