About Business
Residents of Carrollton, TX, Carrollton have long trusted Norwood Auto Italia for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.9/5 rating with 56 reviews. Throughout Carrollton, and particularly in Carrollton, TX, Norwood Auto Italia is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Norwood Auto Italia for any Car Repair inquiries or to schedule a visit to their Carrollton, TX facility.
Google Reviews
Justin Erdmann
★★★★★
6 years ago
James, Michael, and Kendrick are awesome! Very knowledgeable and courteous. I would definitely recommend Norwood!
JP EURO
★★★★★
3 years ago
Solid group of folks here. When we booked up or have an older ferrari. We sent our clients here. Much respected in the Ferrari community!
Ferrari Dave DFWs Reviews
★★★★★
Edited a year ago
It can take awhile if they are busy but they really know Italian cars (especially classics). They are priced better than the dealer and are honest and competent.
JW Hopp
★★★★★
5 years ago
Definitely THE place to go for your exotic. I was very impressed with their facility and their professionalism. I was recommended to them by another shop for a repair on my Lamborghini. I won't go anywhere else.
Mo Iqbal
★★★★★
8 years ago
Knowledgeable, friendly, and helpful. Those are the 3 words to best describe Norwood. The whole team there really does care about clients and the service that is provdided. Would recommend them with my eyes closed.
Travis Frevert
★★★★★
3 years ago
Hands down great experience. The team at Norwood are friendly, knowledgeable, and easy to work with. Will gladly recommend to others. If you have an Italian car, this is the place to go.
sardar sharif
★★★★★
Edited 4 years ago
If you own an exotic car, this is the place for you. I only have one word for Michael “Magician”. Dealership couldn’t get the alignment right(3 times), they told me I need to replace the steering rack. Michael not only got alignment fixed but now my 458 drives like a new car.
Hippie With A Cowboy Hat
★
☆☆☆☆
3 years ago
Emailed them to ask a few questions to help me choose a facility to use for a new to me Maserati, and never heard back. Guess business is going that good for them… Response to Business response: I didn’t state anything that wasn’t true, and never implied that I know anything about you. You didn’t respond back to my email, plain and simple. So I do know now, that you don’t reply to emails well. However, the other three shops that I emailed the exact same qualifying questions to, did respond. I am happy for you that “old school” seems to work well for you though. I hope it continues to do so.
Rudy Santacroce
★★★★★
Edited 7 years ago
Knowledgeable and professional - they know their stuff and have the industry experience to understand, diagnose, and recommend alternative solutions to what could be a huge expense at the dealership. Open and honest, Mike and James are a pleasure to deal with. Highly recommend beyond any Italian car specialist I've met between Miami and Dallas.
Mehrdad
★★★★★
6 years ago
I have known Michael Luongo for over 10 years. He is honest, reliable, knowledgeable and on time. If you have an Italian car, this is the place you want to service it. Michael, James and their team provide professional and friendly service with huge discount over dealership rates. They are pleasure to work with. Truly amazing facility with the finest technicians in the industry, I would definitely recommend Norwood Auto Italia!
Josh Hulet
★★★★★
4 years ago
One of the best places ever!!! Top-notch service first class and nothing less!! The last time I took my car in for service I noticed the night before that there was an oil leak under my car so that night I sent an email to the office and first thing in the morning around 630 I received an email stating that I can bring it right in and they will take a look at it not only did they take a look at my Maserati first thing in the morning but they got it fixed and back on the road within the first few hours of business that morning I’ve never received such an incredible service these guys are knowledgeable and personable. Thank you guys for all that you do and I cannot wait until the next time my car goes in for service!!
Neil S
★★★★★
3 years ago
A very responsive team indeed! As a new customer with an issue with my GT, I left a voice mail for Michael in service. He called me back in <10m and listened to the issue, provided me a way to resolve it and offered to walk me thru how to get the car moving again over the phone. This is how service ought to be. This is rare these days across America. And a very pleasant experience.. Nicely done. Keep up the high touch, responsive and expert service.
Kyree McClish
★
☆☆☆☆
a year ago
I dropped my Lamborghini off for a diagnostic on my soft top 4 business days ago and nobody called me to let me know what was going on before the weekend. A two hour diagnostic turned into 6 days not hearing from anyone…..I called multiple times since Monday morning and I know they have caller ID. It took me to call from a different number to get a call back today 6 days later and Mike told me they are just now about to check it out. Not sure what that’s all about but so far I’m very unhappy with the communication. I should’ve just took it to Lamborghini Dallas where I usually take it. At least they give me a complimentary ride home and update me on everything!
Flat12
★★★★★
Edited 5 months ago
If you have a classic Italian exotic, this is where to take it! Their garage is always full of poster cars
Zac
★★★★★
11 months ago
Both James and Michael were so nice to deal with. Very cool setup they have also. James was very helpful with the engine oil and coolant i needed. His patience and kindness was very genuine.
John Stacy
★★★★★
3 years ago
These guys know there stuff… All around great experience. My car was fix right, on time within original estimate numbers. I’m looking forward to letting them work on it in the future. I highly recommend!
C Middle
★★★★★
3 years ago
Took my California in for its BI-Annual service last week. Exremely fair price. Mike was there for the drop off and pick up. Showed us around the place for a tour. very cool place. Excellent Work. Car drives great. Spent a few minutes on his day off talking to me about my car ! :) Didn't try to upsell me and did the work on time. Offered other available services only after i asked about them !:) Ive found my new shop for my Ferrari!
Ben Radler
★★★★★
4 months ago
Michael went above and beyond to help with a pre purchase inspection on a vehicle. The report was extensive, and included dozens of photos. They also took the time to explain all of the findings in detail as well as estimate what they might cost to correct. I highly recommend Norwood Italia!
Jaime Andres
★★★★★
10 months ago
Really cool shop. They do really great work here and are extremely honest and fair. I wouldn’t take my Maserati anywhere else at this point. Strongly recommend!
Jim L
★★★★★
3 weeks ago
Needed new clutch on my 360, they diagnosed immediately as bad throw out bearing, they recommended a kit that is better designed from Hill engineering, now the car runs great! Also pro tip, if you find the same exact part from reputable genuine sources (like AWItalian, Ricambi, etc.), feel free to ask about getting closer to their price, they seem willing to listen. Great team over at Norwood.
