NOVUS Glass of West Shreveport

Carly Kovacik

★★★★★

2 years ago

I took a rock to my windshield on the way to work, which started to spread a few inches within an hour. NOVUS got me in within hours later that morning and provided customer service that well exceeded what I expected (and I had already expected good customer service based on the reviews). Trey explained the process he took to make the repair and took immense care in making sure the quality of the work was done with the best of his ability. Trey was also professional and very friendly. If this happens again, I wouldn't think twice about taking my car anywhere else. I appreciate when someone cares about my car in the way that I care about my car-that is hard to find. Thanks, Trey!

Marcus Harris

★★★★★

2 years ago

The manger was great!! Communication very effective and he makes it feel like a family member that’s getting your car fixed by your big cousin,Trey was his name. The other workers work fast and had my car done faster than what expected!! Will definitely come back for anything!! Get here now if you need some work done

Isaac Dudley

★★★★★

a year ago

Had a cracked windshield on my semi truck. Called them on a Monday and set the appt for the next day. Showed up Tuesday morning and they switched it immediately. No waiting and no fuss, just straight to business. Very professional, knowledgeable, and fast!

Charleston Stroughter

★★★★★

2 years ago

I was surprised that the employees were very professional and knowledgeable about my window replacement. They made an extra effort to match my replacement window with my current window. My appointment was set to fit into my schedule. I had a great experience and I will definitely recommend there services to my family and friends.

Michael Thomas

★★★★☆

2 years ago

Had to replace my windshield at a moments notice. Chose Novus glass for the price and ran into Trey and he made it a enjoyable experience. The techs were very knowledgeable and had great attitudes. Will use them again not only for the pricing but the great customer service.

carol mahoney

★★★★★

a year ago

Trey @ Novas Glass did a great job on our windshield repair. He was very courteous, & the wait time was short. Would recommend this company.

San Harvey

★★★★★

2 years ago

Fast and efficient!!! I called yesterday in desperate need. Trey quoted me a very decent price and was very knowledgeable and attentive. I paid my deposit, dropped off my vehicle and just a few hours later...it's ready!

Kevin Mayle

★★★★★

4 years ago

Fast, professional, good price what more can you ask for? They have simi truck glass in stock!!!!Highly recommended

Hunter Tuck

★★★★★

2 years ago

We use Novus Glass exclusively for all our glass repairs at the truck dealership I work at. Trey is always very quick to get us accurate quotes and usually can have repairs done the same day. Great people.

Bastian Forsythe

★★★★★

4 years ago

I recently visited with novus glass to get a few dings out of my windshield. The service was friendly quick and professional. You can tell that the family who runs the shop care for the community greatly. The pricing was very fair and they were even kind enough to let my Great Dane rest inside from the Louisiana heat. Thank you so much for your services 😃

Chase Burns

★★★★★

10 years ago

Absolute best customer service in North Louisiana. The guys are not only fast, their workmanship is top of the line. Whether its window tinting, windshield replacement, or detailing they are by far the best I have ever used. Wouldn't recommend anyone else.

Jennifer E

★★★★★

2 years ago

Trey is amazing! I have gotten in and out quickly with friendly service multiple times. I definitely trust them to take care of my repairs. Would recommend trying them out.

Cody Walker

★★★★★

10 years ago

I have used this business for many of my vehicles. I have had 4 windshields replaced and 4 trucks worth of windows tinted. They did an excellent job. They did the work fast and very well. I DEFINITELY recommend them to anyone who is looking for anything done to their windows on their vehicle!

Kimsrong Song

★★★★★

2 years ago

If need window shield repair or new one, come to the the one on west Shreveport across the Walmart. He is professionally get the job done with a reasonable price. I got mine done with him twice always friendly and available.

Robert Montgomery

★★★★★

2 years ago

I do business with Trey and Novus Glass on a weekly basis. Trey is extremely helpful, knowledgeable, and accommodating. They get my windshields installed within a day or two of order every time. I would recommend Novus to anyone needing glass work!

Stephanie Ryan

★★★★★

10 years ago

NOVUS glass tinted my son's truck windows. Excellent job and superior customer service. Technicians were very skilled and knew how to help him choose what tint he needed. Very friendly and finished the job in a very timely manner. Would definitely recommend to anyone who needs windshield replacement or tint!

Breonka Larkin

★★★★★

2 years ago

Novus Glass of West Shreveport is Top Tier and one of the best glass repair shop in the area .. Me and My family was passing through and a rock hit the windshield of our rental.. Of course we opted to use our personal car insurance instead of the rental company and look what happened a chip windshield.. I didn’t want to risk my insurance going up so I decided to stop at this glass shop (Novus of West Shreveport) .. We stopped in and Tray hooked us right on up, gave us exceptional customer service , and had us on our way in 30 mins and the work he did you would have never known anything had happen to the windshield. If you need your windshield repaired, fixed or any window work done most definitely stop by they will get you fixed up