About Business
Yokem Toyota is a leading Car Repair specialist serving the Shreveport, LA, Shreveport area. They provide a wide variety of solutions, including Auto repair shop, Toyota dealer, Car dealer, and other Car Repair tasks. Boasting a solid 4.6/5 rating from 1403 verified reviews, their reputation precedes them. As a locally-owned business in Shreveport, LA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Shreveport, LA.
Google Reviews
Becky R
★★★★★
6 months ago
This is an outstanding Toyota repair shop, from major, uncommon or unusual repairs to more common repairs or maintenance, Yokem Toyota does it right. Thanks for my two recent great experiences with Yokem. The "Master Technician" and all technicians are highly skilled. Angie is an outstanding Service Advisor, as well. Thanks, Becky Randolph
Vanessa Hernandez
★★★★★
a year ago
Great customer service and friendly staff! Leonard, Kevin and Chris were very helpful and professional. We definitely recommend and will be returning customers! We love our new Land Cruiser!
Kevin Purcell
★★★★★
2 months ago
Ask for Dutch wells. He is the best salesman I ever met and easy to work with. He cares. Highly recommended
Westside Chris
★★★★★
3 weeks ago
Awesome customer service. Rental agents Kamilah and Mykah help make the rental process speedy and affordable.
Michelle Burns
★★★★★
3 years ago
Yokem Toyota took great care of me while I was there with my parents to put me into a great car! I'm grateful and thankful for the experience. They were so welcoming, family-oriented, professional, and nice! I highly recommend their services because they also care about you as both a customer and a person!
Mike Fontenot
★★
☆☆☆
Edited 4 months ago
Disappointed with recent visit to service department. They didn't perform requested service because after they test drove it they felt it wasn't necessary, even though from recent experience with the vechile I felt it was, and agreed to it. Update: My expectation as I stated to the first service representative was to have an alignment done, not as a solution to the noise. My concern was to prevent abnormal wear to a brand new set of tires. I had the alignment done locally and it was found to be out of alignment. Thanks for not charging me for the test drive.
Nany D. Santos
★★★★★
4 months ago
The best customer service you can possibly ask for, from the man himself James Washington to Dutch Wells! Thank you so much for all your help and patience. Definitely recommend getting your car here
Brandon Moore
★★★★★
7 months ago
I only have experience with their Parts Dept. (Chris is great!) and Service Dept. (Donielle is great!) as I did not purchase my truck from them, but they are still very willing to assist me. They are always very helpful and efficient. Best of all, they communicate effectively and frequently. I recently had a slight hiccup with routine maintenance service work, but Donielle, Jared, and Darren immediately stepped up and corrected the issue without hesitation. These guys are fantastic and I will continue to do business with them. Thanks guys!
Meredith McBride
★★★★★
5 months ago
I had beyond the best experience purchasing my car at Yokem Toyota! Wil Terrell and William Dinkins both assisted me in the purchase of my new 2025 Camry. Along with the manager Matt McNulty. Management, salesmen, and the service department all have given me the best service possible and made me feel right at home in their Toyota family! Thank you guys so much!
Kelsey
★★★★★
4 months ago
If you’re looking to buy a car, go see Tyler Wade! He’s honest, knowledgeable, and truly looks out for you to make sure you get the right vehicle for your needs. If you want someone who genuinely cares and won’t steer you wrong, Tyler is your guy!
Shawn Thrower
★★★★★
5 months ago
First time using this body shop. I’m overall satisfied with my repair it looks like new. Richard from the body shop will keep you updated on your repair. Ran into some issues but those were fixed in a timely manner. Very professional and curious employees. I would recommend them.
Natalie Williams
★
☆☆☆☆
4 months ago
We brought our brand-new 2025 Toyota 4Runner to Yokem Toyota twice for the same issue — a squealing noise when driving in reverse, which is a known issue with the front brakes on this model. The first visit was already disappointing: we were told that parts were on backorder, but no one ever contacted us when the parts arrived. When we finally brought the car back in for the repair, the problem persisted. We were later informed that the wrong part number had been installed and that the correct parts were now on order. After waiting two more weeks with no updates, I personally went to the dealership to ask about the status. The representative then mentioned that the parts were still on backorder but that there were scrap parts available in-house, and we could proceed with the repair. I dropped the car off the next day, only to be told, “We hope this fixes the issue.” Unfortunately, it did not — the squealing noise remains exactly the same. This level of service is unacceptable, especially for a brand-new vehicle. Communication has been poor, the issue remains unresolved after multiple visits, and the dealership has shown little accountability or urgency in addressing a problem that should not exist in a new car to begin with. Customers should not have to chase updates or accept temporary fixes. I expect Toyota and Yokem Toyota management to properly address this issue, ensure that the correct repair is completed, and take ownership of the customer experience moving forward
Henery Thomas
★★★★★
Edited a year ago
Immediately after getting out of the car, salesman Shane greeted us then proceed to assist us in finding the ideal vehicle. He was attentive to our preference , after we decided on a vehicle the paper started I've never experienced such an easy and hassle free process . Thanks guys
Caleb Grant
★
☆☆☆☆
2 months ago
Horrible service department. Waited over 2 hours for them to evaluate my truck for a manufactuer defect in the seat and to make a key. After 2 hours was told the guy to look at the seat wasnt there and I would have to come back. Set up an appoint and brought it back in a few days later and after waiting over 6 hours (and calling 8 times to find out the status without anyone answering) was told they wouldnt be able to check it out today. Came back a third time and over 2 more hours for them to tell me that the defect in my seat was not a manufactuer defect even though there is barely 20k miles on it and no one has ever even sat on that seat. Terrible expereince.
Laura Thompson
★★★★★
2 months ago
What a great experience! We were on the road heading to South Louisiana to celebrate a late Christmas with family, when our service engine light came on. We were concerned because at the start of our trip, we ran over a 5-gallon bucket that was in the middle of the highway and were concerned that there may have been damage. We navigated to Yokem Toyota. Lisa, in the service department, hopped in and drove it a short way, with me, and quickly determined that it wasn’t damaged. The odometer had just turned over to 80,000 miles, and it was letting me know that it was time for the engine to be service or possibly a tire rotation. I’ve only had this vehicle for a few months and have already been to my Hot Springs, Arkansas dealership for maintenance, so I was sure there was damage from the road by incident. What a huge relief! Thanks Lisa for your help and for calmly checking out my RAV 4. Your help sure calmed me down!
Wynnefort Bell
★
☆☆☆☆
2 months ago
Please make sure they add your taxes in correctly! The revenue office in my state informed me that the dealership didn't send enough for my TTL, even though it was figured in and included in my price SUPPOSEDLY. Now, I'm responsible for paying over $200 in order to receive my tags. BEWARE!
Daniel Corona
★
☆☆☆☆
6 months ago
I should’ve check the reviews before taking my car here, I came this morning 9/8/25 for a oil change customer service was great buttt the service performed on my car not so great, I was driving home after the oil change when I realize a burnt oil smell, they spilled oil all over my engine bay I can’t believe they didn’t notice or bother to clean their mess.
Leslie C
★★★★★
4 months ago
⭐️⭐️⭐️⭐️⭐️ I had such a great experience at Yokem Toyota in Shreveport! My salesman, William Dinkins, was fabulous, friendly, easy to talk to, and made the whole process smooth from start to finish. Tyler was great and very helpful. The finance managers, DiAndre and Ken were great, no pressure, no hidden fees, just honest and straightforward. I even got a tour of the dealership and met the service manager, Seid, and the parts manager—everyone was so nice and welcoming. 5 stars all the way!
S. Twist
★★★★★
6 months ago
Jelissa was an amazing sales person and went above and beyond my expectations. If you are in need of a fair price and good salesmanship, 10/10, highly recommend this location!
Lina Tran
★★★★★
4 months ago
I have had plenty of experiences at car dealerships with my family, but I have to say my recent experience at Yokem has been the best! Jelissa was my salesperson and she was patient with me throughout my process, super professional and she was able to find the exact model and color I wanted! Everything was smooth and quick, anyone who’s considering reach out to Jelissa she’s awesome!!
