NRF Auto & Truck Repair

Jamie J

★★★★★

2 years ago

We traveled from Washington State to New York by rv and on our way back we had an unexpected breakdown. We were really embarrassed in a place where we didn't know anyone at all, but even if we called several places, there was no place to fix the motorhome, and finally, we found a shop of Norm(owner) and we couldn't fix it anywhere, Norm persistently found the cause and fixed our rv. We had to stay there for about a week for fix, but Norm was willing to lend us his van and let us be more comfortable. Thanks to him, we were able to go to the shopping mall or the park where we wanted to go, and we were able to spend a very hard week well. We were so lucky to meet Norm and Scott. He is an honest man who is really responsible and skilled. I fully recommend them. Thanks again, Norm & Scott!! :)

Rich Anderson

★★★★★

a year ago

Norm has always done great work and for a fair price. I recommended him to my retired father and he's also kept his truck running great!

Jose Galindo

★★★★★

2 years ago

I brought my diesel F-350 in with quiet a few issues. Norm was very kind and professional on explaining what had to be done and talking prices upfront. All I can say is I wish I found this shop sooner. Thank you Norm and the team.

Nick ross

★★★★★

a year ago

This shop is best, great communication and awesome mechanics , They fixed my fuel lines on my truck, great professional work. Very affordable pricing. Thanks Guys! A+++ will tell others and bring my trucks here again.

Gary Zwicke

★★★★★

9 months ago

Had trouble. With class c motor home steering and handling. Norm made good honest recommendations. Installed and handles much better and safer

Dwayne Dethlefsen

★★★★★

2 years ago

Norm is one of the best mechanics I’ve encountered!! We were working from out of state had problems with our diesel truck and Norm did an amazing job at fixing our vehicle and we aren’t talking simple fixes. He skills at diagnosing all our problems was way above excellent. His attention to the details is superb. Norm is a true genius with skills to match.

Juan Perez

★★★★★

a year ago

Norm was extremely helpful and knowledgeable. Reffered me over to a company that could help and advised me of the services he excels in on diesel trucks. After I get my repairs done on my complicated computer systems I definitely plan on taking my business over to his place. Very very nice people.

Dustin wire

★★★★★

3 months ago

Thanks for finding my exhaust Norm, it is working great. I appreciate your help.

Ed Lorr

★★★★★

2 years ago

Norm (NRF) came highly recommend. I needed exhaust system work. My wife and I live in our RV. Norm got us in and did a great job fabricating tail pipe. Ford part was on back order and would have been 2 months to get. Norm did a great job. He is wonderful to work with and his prices are great. Nothing but praise to him and his team. Great old school mechanic

Lumpia Lady

★★★★★

a year ago

NRF is our go-to for our trailer needs. Norm and team are very knowledgeable and provides us with the best option to fix whatever issue we had on our trailers. He knows we run a business and always makes sure that we're up and running in no time. Always completes the job in a timely manner. You get very good service and at the same time you get to support a locally-based business.

Brac DeGraff

★★★★★

a year ago

I would never trust anyone else to be nearly as helpful or thorough! Norm Freund was an absolutely incredible help, being very detail-oriented and thorough in his explanation and advice, and listened very well and asked pertinent and intelligent questions in order to help me the best way possible. I can't sing their praises enough, especially for light-duty diesel, they didn't even shy away from a difficult chassis to work on!

Mireya Oleszkiewicz

★★★★★

Edited 11 months ago

Norm was amazing. I had a long and complicated process before I got to Norm and Scott. Norm walked me through what my Honda Pilot needed at each step and kept me in the loop the whole time explaining everything. Wonderful service. Reasonable pricing. Highly recommend! Still using NRF Auto for all my cars. They are great there!

Nathan Hackl

★★★★★

a year ago

I own a small business that heavily relies on our service vehicles. I have an older vehicle, that needed some unorthodox parts/ repairs. Norm, the owner here, went above and beyond to find suitable parts for the vehicle, and make the needed repairs. He communicated extremely well the whole time he had my vehicle, and called with other suggestion for repairs/service that could help with its longevity. I feel that he is an honest mechanic, and was looking out for my best interest. Pricing was also really fair. Thanks Norm, I truly appreciate your hard work. -Nathan Hackl

John Driscoll

★★★★★

7 months ago

Great experience at NRF. Norm was a big help in not only diagnosing my issue but also proposing multiple solutions to fix it. Did some great research to help me get the best deal possible. Highly recommend

momwith7

★★★★★

a year ago

This is the second time I have brought my 2006 Jeep Liberty Renegade to NRF. I am very happy to say that after living in the area since 1991, I have finally found a mechanic that I will stick with. Any time I have had to have my car serviced, the mechanics usually tell me that my car is a piece of garbage and I should get rid of it and buy a new one. Not NRF! They realize not everyone can do that and each time they have gone the extra mile to fix my car (which is not easy) due to rust and all the can's of worms that can pop up when working on an older vehicle. Norm (the owner) comes off as a straight shooter and I haven't felt taken advantage of because he keeps me posted every step of the way. I feel his prices are fair and both times my car has been worked on, I'm certain that much more time was spent in labor than what I was charged. I also enjoyed watching the interaction between Norm and his mechanic, Scott. They definitely seemed to bounce things off of one another like a true team. Met Chris, the Office Administrator today and even Norm's wife. Both gals were very friendly. I really love the vibe of a good old fashioned mom and pop business. The only problem I have in giving NRF a good review is I'm selfish and hate the thought that next time I might have to wait a week to bring my car in (like so many other shops). Each time Norm and Scott have gotten me in the same day with the goal of finishing the work by the end of the day or the next morning. If I could give them 10 stars, I would. I highly recommend Norm and his whole team. Thank you!

Adam Robinson

★★★★★

a year ago

Norm works on my class A toy hauler RV. When he finds an issue, he fixes it as if it was his own rig. He takes the time to understand what the best solution is and thinks outside of the box. i don’t trust anyone else with my RV. highly recommended and reasonably priced. A+ Adam

Sylvia Kulaga

★★★★★

Edited a year ago

I had a great experience at NRF! They performed a pre-purchase vehicle inspection for me and, as a single mom of 3, I appreciate the fact that Norm (the owner) took the time to explain and show me everything that was in good shape and what needed repair on the vehicle. He gave me a lot of useful information and tips for the future and provided information on how to not get taken advantage of by people in the industry (ladies, you know what I’m talking about). I even returned after having issues with the dealership and their “repairs” on my newly purchased used vehicle. He stopped what he was doing and took the time to get down on the ground and inspect what could be causing the new issues. Norm is an expert mechanic, fair, honest, and BONUS- a good human! Thank you NRF!