NTB-National Tire & Battery

Stephanie Hendrix

★★★★★

4 months ago

On a Sunday, I found a nail in my tire and it was already almost flat. I called Mavis in Burlington, and they immediately told me to come in. As soon as I arrived, they got right to work. Doc was wonderful to work with—he showed me exactly where the nail was, explained what they would do, and assured me they’d take care of it. He made the whole process incredibly easy, and I left feeling relieved and genuinely grateful for their help.

M Murk

★☆☆☆☆

3 weeks ago

Doc was great took my truck in for alignment and the guy David in the back just wanted to put the truck on the machine and Aligne not adjust the tie rods or the chamber bushing he was sitting there arguing with his boss and the customer the guy needs to be fired I wouldn’t recommend taking my car here for and alignment white boy doesn’t wanna work took it to Mr tire and they had it aligned and fixed and me out the door in 30 mins

brittany frizzelle

★★★★★

3 months ago

Had to replace my tire myself and was worried about the other tires! They checked the air pressure and got me right all in under 5 minutes. Doc & David were super friendly and explained what I needed to pay attention to and why I ended up here in the first place. 10/10 recommend definitely would come back again!

Malaina Carter

★☆☆☆☆

a month ago

Rip off pricing- I called & asked if they could change my headlight as it is out and that I had my own lights I’ve already bought, I just needed someone to put it in. The guy on the phone was friendly and told me to come in and he’d change it for me real quick if I leave him a good review. So I drove there 10 minutes later. Then someone else at the counter told me it was going to be $187 to change it because it’ll take “an hour or so” to change. I told them that’s ridiculous pricing just to change a headlight & I left and went to Hyundai dealership down the road as that’s the type of car I have. The Hyundai dealership charged me $25 to change my light and took only 15 minutes to do it… I believe Mavis was trying to charge me ridiculously because they think I’m a young woman and don’t know any better!

Michelina Aichele

★★★★★

3 months ago

Mavis tires never fails to impress me. This Burlington location was no different. Doc and Louis were so helpful, quick, and well-informed on how to handle my tire issues. Truly great people who want to help others out. Extremely fair pricing, good timing, and great communication. 10/10 recommend.

Samantha Moore

★★★★★

a month ago

Words cant express how I enjoyed this service. I came in with my car doing all kind of things. Doc explained everything to me one thing at a time. He was patient with me ans he answered all my questions. Even down to the mechanics!! They showed me what was happening into detail. All of them cared and that really mad a big difference. Most ppl try to take advantage of a woman because you know we (women) dont understand what's really going on, but when I left there I felt safe and not taking advantage of. In the end it felt my budget and im really apprective at the patience and care that I have received! I can say nothing bad about Mavis!!! I give 10 stars 🌟

Jamie Brown

★★★★★

a month ago

I dropped into the store with a nail in the tire of my fleet vehicle. Lewis, manager, took my vehicle straight into the shop and had me back on my way within less than 20 minutes. I have used these guys several times with the fleet service and they are always punctual and great to deal with! Great job guys!!!

Ruby Stone

★★★★★

a month ago

Thank goodness we have a Mavis Tires & Brakes close to us. I had a nail in my tire this morning and the staff was very friendly and so helpful. Doc was quick to get my tire fixed and get me back on the road!! Thank you!!

Alexis Graham

★★★★★

2 months ago

I had a great experience at Mavis Tires & Brakes. What stood out the most was the staff — everyone was welcoming, smiling, and took the time to have small conversations with me throughout my visit. And even while on the phone setting up the appointment. They were nothing but polite and made the whole experience comfortable and stress-free. Excellent customer service all around!

Scott Griggs

★★★★★

2 months ago

This was my first visit to Mavis Tire in Burlington NC for a NC state vehicle inspection. Lou and his awesome crew were willing to take my car in for an inspection 15 minutes before closing ensuring that I could get my vehicle ready for another year’s registration requirement of NC state inspection. Their actions and willingness to get my vehicle back on the road in short order reflects highly on the technicians and staff of Mavis Tire Burlington NC location!! Thank you for your amazing dedication to customer service. I’ll be back for tires when needed.

Patricia Bohanan

★★★★★

a month ago

I took my car in today for an inspection and now they have a customer for life. I was so impressed with the way they come out to inform you of what's going on and how much longer it will take to finish your car. The staff was extremely friendly and the store is exceptionally clean. I have done business with another establishment for years but today Mavis Tire impressed me so much that that's the only place I will go from now on!!!

Sarah Beck

★★★★★

2 weeks ago

I went in needing new tires, an alignment and a battery. They helped curb the cost which was a relief. They were diligent in how long it took. About an hour and a half for all of that with other cars in the mix. Would definitely recommend them and remember them if I ever need these and their other services in the future!

Beverly Solomon

★★★★★

a month ago

I was called and offered an earlier appointment which was great. The employees were courteous and efficient. The waiting room was clean and comfortable. Service on my vehicle was completed quickly. I was very pleased with the overall experience. Will definitely use them again.

jennifer shepherd

★★★★★

a month ago

I’ve had two great experiences with Mavis tire. When my sister was in town visiting, and needed a tire, on a Sunday before her 4.5 hour trip home, Mavis Tire was the only place that could help, and at an affordable price. Again, recently when I needed an inspection, I was able to walk in, and out, in a matter of 15 minutes. That’s never happened! Louis is always friendly and professional greeting you with a friendly welcome, then getting you taken care of quickly. He seems to know how valuable his busy clients time is. I appreciate that kind of service! Great job to all at Mavis Tire in Burlington.

K Boswell

★★★★★

a month ago

I pulled into the shop at 4:30, with no appointment, and was told they could have my brakes and oil change completed by closing. Chris kept me updated on my vehicle status throughout the process. He even stayed later to make sure the job was complete. This is by far some of the best customer service I've received in a long time in an automotive shop. I will definitely be returning.

Berkley Wooten

★★★★★

4 months ago

Super quick service, very clean waiting facilities, and excellent work in repairing my tire. Louis was kind, friendly, and I could tell that he was trustworthy (I don’t know much about cars, and I could tell I wasn’t being taken advantage of). Convenient location right near Lowe’s. Will come here again!

Shannon Arnette

★★★★★

a month ago

I needed a quick NC state inspection for my car. I came in on a Friday afternoon and the staff were very helpful, supportive and efficient. They met my needs fast! I have a very busy schedule so I was so surprised and pleased that they were able to fit me in so quick. The inspection was completed in a timely manner. The staff were transparent and made helpful and cheap recommendations which I accepted. They communicated with me through the whole process. I would recommend this business and return.