O'Reilly Auto Parts is a leading Car Repair specialist serving the Waterbury, CT, Waterbury area. They provide a wide variety of solutions, including Auto parts store, Auto body parts supplier, Car battery store, and other Car Repair tasks. Boasting a solid 4.2/5 rating from 46 verified reviews, their reputation precedes them. As a locally-owned business in Waterbury, CT, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Waterbury, CT.
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They go above and beyond, excellent customer service.
Robert Waldron
★★★★★
a year ago
Nice quality parts and service
Gloria Najera
★★☆☆☆
3 years ago
No need to be flirting with old men while on the job 🤦🏼♀️ embarrassing to say the least
pastrana37
★★★★★
4 years ago
They answer all My Question about My Purched,Very Friendly & Helpful Staff.
E Dawg
★★★★★
3 years ago
Nice crew of people there. Decent prices on their parts.
Will Ortiz
★☆☆☆☆
Edited 2 years ago
I bought apart from there and literally broke off my truck so I will never be going there again
Gene
★★★☆☆
a year ago
Have a great inventory.What are more expensive than most other parts stores
Chester David Walker Sr
★☆☆☆☆
3 years ago
I love the place and the guys know what they're doing. They have always been good to me but when it comes to the tool rental, this is why I went from a five-star to a one-star. They rent a slide hammer set that only comes with a slide hammer. They hit you for $45 on a rental fee just for that. Now the slide hammer is useless without its accessories. You can rent the other piece or pieces, at $30 a piece. Yes, you have to rent two or three other pieces that come as accessories with the slide hammer set. I know you get the money back when you returned the tools but walking out with a tool rental a hundred dollars or more is quite a lot these days. I'm really disappointed. I couldn't finish the job I set out to do on my car.
Jose Morales
★☆☆☆☆
2 months ago
The service is terrible, and Naiyomi is the worst at dealing with customers.
Hope I. A.
★★★★★
9 months ago
Very inquisitive and knownledgeable.They asked me questions to get a better understanding on how to help me the best way possible, as I was unsure about what I needed at first. Great service.
Raquel Corchado
★★★★★
9 months ago
Manager was very kind as well as his crew. I was helped without a doubt best store i have every been too. Great customer service
Jimmie Hunter II
★★★★★
5 months ago
Just make sure you have all your information if you would like to get the right part you need the first time
Lakeshia Allen
★★★★★
9 months ago
Yesterday, I went into the store looking to buy some parts for my car but wasn’t exactly sure what I needed. The associates, Rel and Hector, were incredibly patient and helpful. After many attempts to find the right parts online, they assisted me every step of the way. I really appreciate their excellent customer service!
Luis Harris Sr. (Lu Dizzo)
★★★★★
9 months ago
I had a great experience. I went there looking for some headlights due to the ones of my vehicle blowing out. The staff was helpful. I wasn't sure of the model for my vehicle and they looked it up on there screen Even seen past purchases which made it easier to look for the replacement I was looking for.
LJ
★☆☆☆☆
2 months ago
01/13/26 at 11am I went to that store to buy some parts and I met a girl i don't know her name but the managers will know who I'm talking about. she doesn't know how to deal with customers, she's very rude, this girl has everything to get a ruined company. I never will be back at this place anymore also tell everyone to don't go due this girl.
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