Reviews
John Grathwohl
Excellent selection of auto pats. Outstanding prices. Extremely knowledgeable, helpful and polite staff
★★★★★ Edited a year ago
Will Moody
I called to check if a part was in stock around 4pm on a Saturday. I was told “can you just come up here and check, im kinda busy right now” i told him i have a part number and in 45 min away, i want to see if you have it before i make a special trip. He still insisted that he was not going to do it. Thats a bit ridiculous.
★☆☆☆☆ 4 years ago
Tricia H
Our experience was prompt and very helpful. The O'Reilly worker was informative and knowledgeable of our needs. We were most satisfied!
★★★★★ 3 years ago
Hays Robicheaux
Kevin was real helpful and professional. Even came out to car to help put on air intake hose. Helpful people like this why oreily wins my business
★★★★★ 3 years ago
deneal Trueblood-Lynch
Young lady that helped me out was a blessing.
★★★★★ 7 months ago
Dajah Cavazos
Trell, I believe was his name, was the nicest person. I purchased a tail light and a few other things. Without asking, Trell put my back tail light in for me. I really appreciated the kind gesture because I’m a clueless girl when it comes to my car. Really nice guy, I look forward to getting all of my car needs there from now on!
★★★★★ 6 years ago
KANISHA Lopez
Stop in looking for a part they didn't have the part I needed but they were very friendly, and courteous
★★★★☆ a year ago
Dennis Alford
Bought a cvx Axle for my car, they had to order it. The parts arrived less than expected and tomorrow I will replace it Saving thousands of dollars in labor charges. Great place to buy car parts.
★★★★★ 4 years ago
Mohawk 769
Always have the parts I need and by far the friendliest service. Not only do I suggest you use these guys, but I highly insist you consider this location as TOP spot in this category. I Won't Go Anywhere Else For My Automotive \Motorcycle Needs In Monroe. ⭐⭐⭐⭐⭐
★★★★★ 7 years ago
Melissa M
Adding to my 5-Star review from a year ago: I've been frequenting auto parts stores more than ever in the last two years, as I've finally gotten too old for the drama of choosing repairs over preventative maintenance... When I was popping in once or twice a year, I would have told you that they're all the same, but that is not the case at all. Over time I've gravitated more & more back to O'Reilly, and decided to leave a review after realizing this is now the only place I go. Compared to the other big name auto parts stores, I haven't noticed a significant difference in price—on the things I've needed, anyway. I once would have driven another block or so to save a couple dollars, but it looks like I've also gotten too old to put up with bad service at any price. So, I stop at O'Reilly without question and, if at all possible, I stop at this particular one. 👍
★★★★★ Edited 4 years ago
COOPER COLLINS
Always one of the best parts stores to go to. Their staff is very knowledgeable when most other parts stores are not. And their service is way faster than their competitors! I love going to O'Reillys for all my auto parts!
★★★★★ 4 years ago
Peter Sedano
I went there to get a cab in air filter for my vehicle but they didn't have it in stock. Though that was a bummer. I asked the guy that looked it up if I could look around and ask a few questions about cost of some part I was thinking about replacing.As well as a few more annoying things that I really wanted info on. The guy at the counter was calm cool and very professional. I didn't get his name but I did ended up spending $70 on thing I probably shouldn't have. The guy at the counter really made me feel comfortable at that place... Thanks brother..
★★★★☆ 5 years ago
Stephanie Collins
My sister's car was having issues in Delhi so I had to drive back to Monroe for a needed part. Billy in Rayville had called to make sure they had the part. The part was waiting on me when I got there!!! Thanks for store to store team work
★★★★★ 2 years ago
Elizabeth Cross
Stopped in to get my battery checked. I was greeted as soon as I walked inside. Someone was outside checking my battery in minutes of my arrival. No cost at all. I was very satisfied with my visit.
★★★★★ 2 years ago
denise pritchard
Everyone was Very Helpful, Nice Professional!!
★★★★★ 5 months ago
Miguel Armendariz
I experienced a malfunction with a tie rod end and subsequently placed an order for two replacements, scheduled for delivery on April 17, 2024. Upon realizing the items had not arrived, I contacted customer service, who informed me that the products had been packaged for shipment two days prior but had not yet been dispatched. Despite my request for a refund to facilitate immediate acquisition from a local retailer, I was informed that a refund could not be processed due to the items being already packaged. Furthermore, there was no option available to redirect the delivery to a nearby store. This situation highlights inefficiency in the handling of the package over a three-day period and a lack of viable solutions provided by the customer support team.
★★☆☆☆ a year ago
Phillip Simmons
The associate was personable and helped me determine the source of the power drain on my vehicle. I took his advice and ended up not needing to spend any money. I'll return here in the future.
★★★★★ 11 months ago
Karen
I'm so glad we have an Oreilly's in Sterlington now! They provided great customer service and installed my new battery in no time!
★★★★★ 7 months ago
Dreaka D (Dreakas)
I bought a throttle body does (Not come with gasket)one man said bring back the old on after I did another said I need the box I will never make the mistake again I'm my own machanic. The store was clean the customer service was good the first time I went. Spent like $200 . P.S Now where on the box say bring back the box.
★☆☆☆☆ 3 years ago
Wheatley Merritt
Know these guys on a first name basis and they're always eager to help me find stuff even though I pretty much know where everything is. They'll do their best to help you get your vehicle going, keep it going, and looking good! I definitely have no problem giving them my endorsement and feel confident you can find what you need, or they'll tell you where you can find it even if it's at a competitors business. This is one place where You take center stage and are without a doubt their highest priority. Mohawk
★★★★★ 4 years ago
