O'Reilly Auto Parts is a highly-reputable Car Repair service provider based in Abilene, TX. O'Reilly Auto Parts covers all facets of the Car Repair industry, with a focus on Auto parts store, Auto body parts supplier, Car battery store. With over 424 reviews and an average rating of 4.3/5, O'Reilly Auto Parts is a trusted name in the industry. Their presence in Abilene, TX ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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I went in to this store to purchase a new battery for my Mustang. Not only did they help me get the battery I needed, but the guy who sold it to me also installed it free of charge. As far as I'm concerned, he went way above and beyond in helping me out. I look forward to going back and thanking him in person.
Orlando Williams
★★★★★
6 years ago
I went in to ask a question and the guy who helped me was excellent and explained how to fixed a problem I was having with my car. Again thanks Allen .
T
★★★★☆
Edited 5 years ago
The place was very clean and well stocked. It was not crowded but it still took more than 10 minutes to get my item and leave the store. I don't know if the registers were down or if the employees just did not know how to give the previous customers a refund but it was slow. I just needed wiper fluid. So, if the dollar store is out of what you need and you have 10 minutes to wait in line. Visit.
Chuck Bailey
★★★★★
4 years ago
The guy that helped me (Armando) was very professional and friendly. He was interested in my problem, and was very patient with me. I’m glad there are folks like him around to help with the “ auto savvy “. Thanks Armondo at the south first store. Great service. I’ll be back.
Donna C
★★★★★
3 years ago
I went in yesterday evening to get a new battery. My service needs we're exceeded. Keith not only took his time to install my battery but he helped me with my anti-theft system as well. I had a wonderful experience and will continue to go to this O'Reilly's whenever I have future car issues.
Barbara Baker
★☆☆☆☆
8 months ago
You’d get better service from Temu. Auto Zone is right down the road. Run! Don’t walk, Run! You’ll thank me later.
Chris Gall
★★★★★
a year ago
I wanted to say Sebastian was really helpful tonight! Came in to get a new headlight assembly and he did amazing job giving me step by stro how to put on my new headlight! 10/10 all the way!
Lance Stenfeldt
★★★★★
7 months ago
They were great! Definitely go to them if you need help!
Nunya Bizzness
★☆☆☆☆
8 months ago
People there are smart and good at their jobs except that Allen guy he dosent seem to know the system very well he could work on his aperance as well
Madlen Kristat
★★★★☆
a year ago
Changed filters and spark plugs and coils in their parking lot helpful staff
Shirley Johnson
★★★★☆
7 months ago
We ordered the part. O’Reilly’s ordered the part. We picked a part up at the agreed-upon time. Everything worked.
Joy Jones
★★★★★
2 months ago
Willing to send me to competition for product that was unavailable.
sebastian silva
★★★★★
3 months ago
Kevin was super helpful and gave me great advice on sparkplugs
Seaanna Henry
★☆☆☆☆
8 months ago
I went into the store to get my battery tested. I walked in and no one greeted us. I asked the assistant manager FRANCES to check my battery she acted like she was annoyed and came out to check it not polite at all. She said let me know if you want to purchase a battery and just walked off back in the store. I go inside the store and tell her I would like to purchase one she walks off and comes back with the battery and I pay. She just stands there and stares at me so I ask, "are you going to put my battery on?" She does not say anything and walks off. The manager ALLEN tells her something about a customer like I was not important. Frances grabs the tool box and slams it down on the counter you can hear all the tools fall back down. The manager does not say a thing so I tell them I do not like their attitude I would like a refund. The manager mumbled to the other one said "you can't put that battery on anyways" and starts my refund I said sir you're are the manager and this is how you all act and could of told me about the battery and he cut me off and said I am handling you now (my refund) they did not care and they are BOTH very UNPROFESSIONAL and need an attitude adjustment. Also, filing a complaint with corporate on them both. My sister also went a few weeks ago and FRANCES lied and said it was her battery that she just purchase when indeed it was her alternator they are liars and not professional at all. I would not come to this store. **my review got deleted this is from 05/2025**
Curtis Kimble
★★★★★
a month ago
Always good experience always the right fitting part at least for me.
John Hernandez
★☆☆☆☆
7 months ago
I have personally reached out to corporate over this and they have been useless over the matter. The store manager Allen is an absolutely terrible human. I’ve experienced him being horrible to his employees and to customers. He has a terrible attitude. This store needs a new manager. I’ve never been more disgusted over customer service. Just because you have power doesn’t mean you need to treat others badly. I think people should stick with the other stores here this one is ran by a terrible manager.
Sarah Trope
★☆☆☆☆
5 months ago
Store manager needs some serious help! Corporate needs to fire that man. He has some serious issues. If you hate your job that bad just stay home. Customer service isn’t for everyone.
IG DWA
★★★★☆
5 years ago
O'Reilly has a knowledgeable staff and so far the company has been fair when it comes to their mail in rebate, refunds or exchanges. Highly recommend.
Troy Stevenson
★★★★★
3 months ago
Thank God it seems like Allen is gone the store seems so much more life like people seem much happier without him I'm much happier going to this store without having him look up my parts or checking out with him especially since I live so close to this store
Tony Smith
★★★★★
11 months ago
I had a fantastic experience at this auto parts store, thanks to the manager, Allen. He was incredibly knowledgeable and professional from the moment I walked in. I came in with a list of issues I was having with my truck, and Allen took the time to really understand what I needed. He didn’t just point me to random parts — he made sure I got the exact materials that would work best for my specific repair. It’s rare these days to find someone who not only knows their stuff but also genuinely cares about helping customers. Allen made the whole process easy and stress-free, and my truck is running great now because of it. If you’re looking for top-notch service and expert advice, this is the place to go. Ask for Allen — you won’t be disappointed!
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