O'Reilly Auto Parts

Barbara Graham

★★★★★

3 years ago

Went to O Reillys on East Nobhill looking for a part for my 2018 Impala and got great customer service from Jesus Rodriguez so polite and helped me with what I needed great customer service is hard to find keep up the good work

Amanda Kandler

★★★★★

5 years ago

i am supremely impressed with the staff. They were courteous, knowledgeable and helped me with my battery. Daniel definitely needs a raise for his professionalism.

Aaron Weller

★★★★★

6 years ago

Staff is usually very helpful and if they don't have the part they can tell you which one of their local stores have it. Everytime I try to call other parts stores including a different O'Reilly they usually out me on hold for 5+minutes, this store is very prompt in helping all customers.

Kimberly Abundiz

★★★★★

5 years ago

I love O'Reilly's! The sales associate met me as I walked in the door and inquired if he could assist me when I located my oil I was rang up and out the door in a matter of minutes. Thank you for being quick and thoughtful!

Eric Groenendyk

★★★★★

3 months ago

Treat you like family!

Kristopher Sainsbury

★★★☆☆

6 years ago

They wouldn't let me use the bathroom even though I was bleeding profusely. I know it's strange but I needed to wash the wound out. However, I understand policy is policy. The selection is good and prices are fair. They won't reset codes through the obd anymore which sucks but again policy is policy. Sometimes I just don't like policies. Lol

James K (Jamie)

★☆☆☆☆

Edited 11 months ago

If you need a really really really cheap built POS if a replacement part this and AutoZone has everything you need for a repair that might as well be used! No wait the used parts are better at least they are OEM and if you feel like you want to throw some money into crap parts that might work and get some more miles on the car but likely will do nothing more than cost you time and even more money within a year or two almost guaranteed you are doing the same repairs and getting angry enough to break even more crap unnecessarily. Save yourself money and time get parts that are correct and made here in the USA or by whoever it was manufactured by this way you spend a little less time replacing the same friggin part all the friggin time!

G B

★★★★★

a year ago

Scott of 40th in yakima went above and beyond to help me today ...thank god for Scott ...nice gentlemen with patience exactly who a company needs more of scotts in this world.....5 stars for Scott ....thank you again much appreciated you running in to you today 🌞

Justin Kalstad

★★★★★

2 years ago

Went in today to get new headlight bulbs. Person behind the counter was extremely friendly and helpful. Even updated my phone number in their system. The name on his shirt was Jacob, and I appreciated all the help.

Romeo Hernandez

★★★★★

a year ago

Thank you Sean! You always deliver EXCELLENT COSTUMER SERVICE you go above and beyond!!! You deserve to be Manager or at least a raise!!! Thanks for always being so friendly and helpful

steve clark

★☆☆☆☆

a year ago

HORRIBLE customer service, they tell you they have parts over the phone and then you get there and they say another store does, however that store doesn't either. Rude employees who have NO clue what they are talking about. I called at 8:52 and they won't answer the phone even though they close at 9. I'm contacting the regional manager and will throw a HUGE fit just to make sure I get my point across..I spend a bunch of money here but no longer will and I will strictly shop at Autozone or Napa from now on. You can't answer the phone with 8 minutes to spare for a simple price inquiry, you obviously don't want my business so YOU WON'T GET IT!! I'm sure your corporate office will love to hear about this. I have multiple people doing the same thing to make sure our point gets across because I see your corporate office only has 3 stars online as well. And they will no longer be shopping with you either and we're farmers who get parts often. Great job pushing people away.

Elba Abundez

★★★★★

8 months ago

Very knowledgeable and helpful employees, didn’t know what part I needed for my car and I was able to find it with their help. Everyone was kind and friendly. Thank you!

A1

★★★★★

11 months ago

One of my favorite O'Reilly to go to whenever I need something, Dean the voice like I like to call him (he has a voice that belongs on the radio) and Scott are always friendly and very helpful.

Gary Vanderplaats

★★★★★

3 weeks ago

Great place, always have what I want.

Joseph Wellman

★★★★☆

4 years ago

Awesome establishment. Manager is immaculate. Her and the associate's at this o'Reilly's in Yakima really hustle to provide amazing customer care. Knowledgeable and accurate. Having been part of a team for a reset project, had me very appreciative for the service this location provides. Many parts and common items for a variety of vehicles. Visit north east Yakima and if need auto help. Visit that o'Reilly store.

Mary B

★★★★★

2 years ago

Jesse and Jacob went above and beyond to help my friend and I fix a power steering leak in our truck. We bought some things and they were kind enough to lend us some tools to use to fix it up. They didn’t have to do that, but I believe kindness carries, and they and your store have some good karma coming yalls way! Appreciate the wonderful customer service.

Art B

★☆☆☆☆

4 months ago

Horrible customer service from a worker there named Scott i believe. I went in to get new windshield wipers and from the start he acted like it was a bother that I asked him for help. He stared witu his Sighing and typing extremely hard on his keyboard . After I took the numbers and purchased the wipers I asked how do I put them on, he took them out of the package and said the instructions are in the back “ pushed them back to me and turned away “ . Pretty much “ figure it out “ I went out side struggling to figure it out and he watched the whole time . A lady pulled up and helped me and now we have two females trying to figure this out as he watched through the window as we struggled. Over all he was rude from the start and was not a very friendly person to approach. I will not be coming back to this location!!’