Reviews
johnny jordan
There are a few guys in O'Reilly's Auto Parts that are prejudiced and should not be working there around customers . The only reason I'm giving it one star is because there are some decent people in there. They say they give a military discount and do not. I would not recommend this place for my military friends.
★☆☆☆☆ 8 years ago
Crystal Jensen
My passenger side turn signal and brake light wasn't working. Stopped in after work tonight to buy a new bulb and the employee helped me find the correct one and replaced it for me! Thanks guys!!
★★★★★ 3 years ago
Lori Westerfield-Nottestad
I know they have to be competitive in pricing, bit they still seemed a lite high. They also couldn't get in the part I was looking for. Didn't want to use dealership for part. I went to another parts store..
★★★☆☆ 3 years ago
Gabriel Gonzalez jr
The staff is very helpful with various automotive needs and availability for various parts and if they don't have they will by the afternoon. ADA accessible check engine light, battery testing and will install also windshield wipers.
★★★★★ 2 years ago
Norrin Radd
From hoses to gasket, paints to tapes, caps to covers. Truck lights to trailer lights. Oriellys had most of everything I need. Always a pleasure to deal with and knowledgeable staff makes this store and location a must call when looking for any of my needs with dealing with a motor vehicle with 2 or 4 wheels.
★★★★★ 2 years ago
Ralph Granger
Staff is very helpful, friendly and willing to assist, if needed. Genuinely nice folks. Wait was not too long, prices are about as good as they get for auto parts.
★★★★★ 4 years ago
Denise Buchbot Borne
Ernesto is literally the hero of Topeka! He is the definition of a good community member and what someone should strive to be as a person. He helped us so much. He deserves a big raise!! Thank you Ernesto, we made it back to Colorado safely because of you!
★★★★★ 2 years ago
Raewyn Vincent
I'm not mechanically minded, but if I need to figure something out, I will. I've had a couple of really positive experiences with this particular store. The first one was a couple of years back. I went in to get a new car battery. Bought it. I then opened the hood of my car to discover that getting to the battery was like taking half the car apart. One of the employees came out with a tool and got the old battery out and put the new one in. No extra charge. I did offer a tip because this was above and beyond what I expected. Most recent experience June 2014: Went to get some parts for a clunked out RV and didn't quite know what I was after. I saw the staff were in the process of helping a practically disabled elderly man get a pump of some kind changed in his vehicle. He looked like he was possibly living in the vehicle and the whole thing seemed kinda sad, but they were helping him. This is above and beyond an auto parts expectation of service. They already had my service at my first real experience, but now they've confirmed it. It's not always about the product, but the lasting impression and effort. Top notch. Please don't go asking them to fix your car. They aren't in business for that, but for minor stuff, please at least offer them a payment if they do do some work that is outside of their business scope which is SELLING parts, not installing them. Personable, helpful and professional and not at all condescending to those of us without much mechanical knowledge. Just happy to help.
★★★★★ 11 years ago
Deno D
Amazing place with old fashioned customer service. The let me use a tool to replace a bulb and I messed up blew a fuse. The assistant manager helped me not only find the fuse but put it in for me. I will always shop at O'Reilly for auto parts. They are the best
★★★★★ 4 years ago
Don Schepker
Good service. Fast and friendly. Product seemed a little pricey. Good satisfaction overall. Appreciate these guys.
★★★★☆ a year ago
Sighing Dog
The employees there were more than willing to help in any way they could. If I had a slight concern about my vehicle, they checked thoroughly. Friendly staff, reasonable prices. I highly recommend them for any car issues/needs you might have!
★★★★★ 8 years ago
Daniel Edmonds
Always have what you need though out many stores
★★★★★ 5 months ago
Jessica Shuckahosee
I visit this store quite often and have always gotten excellent customer service! Tracy was very helpful getting the parts for my daughter's car as well as helping me figure out what was going on with it. The prices are always doable and hasn't taken any more than a day or so to get the parts ordered into the store. This is the only parts store I care to go to!
★★★★★ 3 years ago
Reid Roudybush
Had 4 people on staff and still took 45 minutes to check out 3 people. Cashier went to run some tests on someone’s car so I asked another employee if they could check me out. She said no. Save your time and go across the street to Advance Auto Parts. P.S. Heard the staff complaining about someone stealing batteries yet there were no employees at the front for a good 20 minutes.
★☆☆☆☆ 9 months ago
Jan Weishaar
I can always count on O'Reilly parts department to give superb cooperative and insightful service at the best price offering my best deal. Can't say enough about the great way I was served and treated last week!!! Thank you kindly, Topeka, KS staff on the corner of 17th and Kansas!
★★★★★ a year ago
Sonia Herrington
O'Reilly's counter peeps are da bomb. Always friendly and willing to go the extra mile to assist.
★★★★★ 3 months ago
Yahcob Nila
Great staff. Quick to help. Military discounts
★★★★★ 2 months ago
David Lowndes
These guys and gals are knowledgeable friendly patient and get it right almost every time thank you to the entire crew.
★★★★★ 3 months ago
Stage4000 Mike (Mike)
Least I can do after all the trouble they went through to make me whole is leave them 5 stars. These guys went way above and beyond the call of duty. - Mirror Guy.
★★★★★ a month ago
Gordon Jerome
Very nice people that worked there. I had a started go out in my truck when I was in town the girl that work there was very helpful and very kind she deserves a raise very much
★★★★★ a month ago
