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About Business
O'Reilly Auto Parts is a highly-reputable Car Repair service provider based in Rockford, IL. O'Reilly Auto Parts covers all facets of the Car Repair industry, with a focus on Auto parts store, Auto body parts supplier, Car battery store. With over 215 reviews and an average rating of 4.1/5, O'Reilly Auto Parts is a trusted name in the industry. Their presence in Rockford, IL ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
sasha soares
★★★★★ The team is really helpful, the white haired lady is really knowledgeable and sweet!!
Nichole Schuenke
★★★★★ Easily 5 star service! We ran into several issues at a different location & had about given up on O'Reilly's altogether. On a whim, I stopped into the location near my old house. Initially, I was dealing with a very helpful guy, who was unable to locate my record & got me the manager. Up comes a "young kid". Honestly, I thought, oh great, this isn't going anywhere. I was very wrong! Alex had to spend almost another half hour with me, trying to figure it all out. He went above & beyond to finally locate my purchase & correct the issue. Today, we're back at the Broadway location. Another "hail mary" so to speak. We've needed a part for the old truck for like 6 months. No one seems to be able to locate it. Actually that other O'Reilly's I mentioned had even told us, we don't carry it, try somewhere else. Today, we got Chris. The part automatically changes over to the wrong part in the system. He took the time to research the part. Locate the OEM part number online & then go back into their system & find it that way. Part is finally ordered, after 6 months of getting turned away... even by a different O'Reilly's! If you need someone who actually knows what their doing, takes their time to work with you, & provides excellent customer service.... the Broadway is the ONLY place to go! If you're looking for quick, incorrect, crap service - head further north ;)
Gary Gillam
★★★★★ Always helpful at the service desk. Always seems to have what I'm looking for
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