About Business
For professional Car Repair care in Moreno Valley, CA, Moreno Valley, look no further than O'Reilly Auto Parts. Their team excels at delivering top-tier results for Auto parts store, Auto body parts supplier, Car battery store and related Car Repair needs. Their customer-centric approach has earned them a 4.4/5 rating based on 272 pieces of feedback. They have become an integral part of the Moreno Valley, CA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Moreno Valley, O'Reilly Auto Parts is ready to assist with your next project or repair.
Google Reviews
Mel Magdaleno
★
☆☆☆☆
2 years ago
WORST customer service ever went in there to grab something and when i asked a question about the item this guy named Ruben looked like he was already frustrated and mad at life and he answered with such attitude, no respect at all even his coworkers noticed, and when i called him out on it he looked like he was ready to physically fight me.
Gil Ramirez
★★★★★
4 years ago
the employees have been very helpful and even showed me a lower priced part. saved me money. they have earned my business.
Review Facts
★★★★★
a year ago
Alex and Justin..thank you for the fast, accurate, easy and great customer service.
WillyDaC
★★★★
☆
7 years ago
O'Reilly does right by me. When others would have me waiting, they have what I need. Better yet, if they don't have what I need in the store, I can just go pick it up at the warehouse a couple blocks from my home.
Sharleene Newman
★★★★
☆
4 years ago
Their service is ok until you end up having to do a return and you get told that they don't have the cash but are willing to put it on your card and your card gets locked because of it. Not cool.
JustaHoon
★
☆☆☆☆
8 years ago
Had a bad experience with customer service, I was basically told that i don't know about my vehicle and what part was right. Long story short I got the wrong part after I specifically told them it was not for my trim of vehicle. The part did not fit, today was all about going to this store to waste my time, money, and gas plus basically being insulted that I don't know my vehicle and what fits and what doesn't. But then again i'm not the one behind a computer telling me what is the "right" part right? Those would be the only reason I would say thank you, for wasting my time, money, gas, and for insulting my intelligence about knowing what I drive.
Matthew Sugarman
★★★★
☆
2 years ago
O'Reilly always has the most friendly and knowledgeable staff. Far superior to AutoZone, I wish they were closer to my home than AutoZone..
Darlene Gray
★★★★★
2 years ago
The staff is always helpful, polite, and knowledgeable. The store is well kept too. I always get my parts from this store and then have my mechanic install them.
Arturo Quezada
★★★★★
Edited 8 months ago
JESUS, JUSTIN, AND ALL THE STAFF ARE TRUE PROFESSIONALS, EXCELLENT SERVICE, FANTASTIC STOCK SUPPLIES MS. LESLIE IS GREAT 👍 AWESOME ✅💯
G Grubb
★★★★
☆
7 years ago
Needed a replacement locking gas cap (specialty item for a work van). Was able to have from the warehouse in less than 2 hours. Able to find other needed items. Knowledgeable staff, bilingual, friendly, fast. Will use first when looking at parts in future.
Jessica McDermott
★
☆☆☆☆
5 years ago
As I came in to exchange a part but didn't have the receipt, I was still able to exchange by looking up the purchase on my phone to prove it. James, who helped me, felt it necessary to accuse me of having never gone there and they were the one that helped me when I first bought the part that was the wrong size, so their negligence brought me back, but they felt it necessary to talk down to me and on the way out even tell me as I took the receipt that it wasn't like I'd keep it anyway. Their workers, and specifically James, need customer service training. It isn't always enough to get what you need if you will be attacked throughout the process. I'm only giving a star as I got what I needed. I won't be returning to this location or maybe to an O'Reillys ever again.
Jojo Elicha
★★★★★
3 years ago
I called asked for a certain part. They had it I got! I was in and out Lickety Split. Nice place to go. I wouldn't trade O'Reilly's for any other place they are good. And they always have what I need you can depend on them so go to O'Reilly's
Phylicia Lillie
★★★★★
4 years ago
Tony officially made this location my preferred store. For majority of women shopping for auto parts can be quite intimidating, but his great sense of humor and honesty makes the shopping experience fun and easy! I highly recommend this location, and if you need someone to genuinely take care of you ask for Tony!
jane lewis
★
☆☆☆☆
3 years ago
The young woman, Francis, was very professional and helpful, she gets the 5 stars. But then when I returned to the counter to pay for items, Debbie was rude and said No, we can't get a spill kit for or any other oil clean up items. She was very unprofessional and just wanted to argue. Debbie is not fit for any type of resolution. She only wants to argue. If I come back I'm not not dealing with Debbie. I will go to a different parts store. I didn't need an employee to argue with me at all. Why do you employ non-customer service people?
Mia MmmKay
★★★★★
a year ago
Underrated...way better than autozone. Called autozone and they said they couldn't help me till 12. Called OReily and they told me come in and helped me on the spot. Customer service 10 out of 10.. service 10 out of 10. Price same as autozone but they offered an offerdable option for battery replacement that autozone didnt.
Robert Barnes
★★★★
☆
3 months ago
Had the part, good customer service
Hawk The Boss
★★★★★
5 months ago
I love this location everyone here is always willing to help you
Karina Mendoza
★★★★★
10 months ago
The manager, Jesus, was super helpful and didn't make me feel belittled or misled. He double-checked that my battery wasn't dead/bad and suggested an affordable solution. Thank you so much! WAY BETTER SERVICE than Autozone!!!
Joshua Santiago
★★★★★
a month ago
Get helped from Arther or Arthur could be spelling wrong, he has great customer service very friendly good attitude I highly recommend.
Julian
★★★★★
3 months ago
visited this location on 12/18 because i needed a specialized fuse for one of my semi trucks. I couldnt find it anywhere, however when i call this O'Reilly's location the employee on the phone was super friendly and confirmed they in fact had 1 fuse left. I quickly left my office and picked it up without issue. great service.
