About Business
Off-Road Essentials brings expert Car Repair solutions to the local community in Spokane Valley, WA, Spokane Valley. From Truck accessories store, Truck repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Spokane Valley, WA appreciate their attention to detail, leading to a consistent 4.9/5 rating from 36 reviewers. By focusing on the specific requirements of the Spokane Valley, WA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Spokane Valley, WA and beyond.
Google Reviews
M Shtein (Misha)
★★★★★
5 months ago
Off-Road Essentials did a great job on my Raptor and Tremor. The wiring is seamless, and the lights they installed literally light up the world!
Matthew A. Kritzer
★★
☆☆☆
Edited a month ago
I do not recommend this shop for Toyota work -- a simple lift kit install and alignment turned into a semi-nightmare. My truck's tracking and handling was shot, and despite a return visit to re-align, it did little to address the drivability (significant bump-steer, tracking issues, off-center steering wheel). They recommended aftermarket UCAs, but I figured I'd get another opinion before committing -- and I'm glad I did! Another shop was able to properly align it to account for the minor lift, correcting the drivability issues and improving my MPG (my toe and camber were WAY off). In addition to the above, I experienced a few issues during the initial install. The most frustrating part is that they threw away my OEM parts, effectively breaking my back-to-stock path (I didn't realize the parts were missing until a few weeks later and by then it was too late). The preload collar in particular cannot be sourced directly and requires purchasing the whole assembly (several thousands dollars new from Toyota), and they didn't seem to think that it was an issue -- really? Second, they damaged my ABS sensor wire, which thankfully they were able to re-solder, but they made no effort to replace it despite me asking. The owners, Jeff and Kai, are nice fellows, but given my experience I do not recommend for Toyota work.
Andy Lilienthal
★★★★★
4 years ago
The crew at Off-Road Essentials replaced the alternator on my Honda CR-V and they did an excellent job. They were able to get me in quickly, performed the worked correctly, and the pricing was very fair. The work was completed in one day, and I was back on the road quickly. The staff of knowledgeable, professional, and the shop was clean. Highly recommended!
Samuel Evans
★★★★★
3 months ago
I had some questions about suspension upgrades to my 2500, and Kai was incredibly detailed and thorough in his research and suggestion. Thank you for spending the extra time with your customers!
bruce suko
★★★★★
8 months ago
I had to have some follow up brake work done on my son’s truck from a job they did less than a year ago. They stood behind their original work and took care of it at no cost. They are a small shop, so speed is not their forte. I had to do some waiting. But for me, a shop that stands behind their work and wants to make sure the job is done to specs is most important. Thanks Off-Road Essentials.
Chris Watson
★★★★★
Edited a year ago
Jeff and the guys down at Off-Road Essentials have treated me right every time I've been in. From general maintenance to prepping my rig for off-road excursions, they've been excited to be along for the adventure with me. I can't say enough great things about the way the business is run, and they truly treat every customer as though they're family. If you need anything from general work on your Subaru or a lift kit for your Montero, Off-Road Essentials gets the job done, every time. As an update to my review, Jeff and the guys have since taken on the work on my 2015 Jeep Wrangler Rubicon, and have knocked it out of the park every single time they get under it to wrench. Maintenance, upgrades, they do it all, and always leave me feeling as though I've made a wise decision in trusting them with my vehicle. You 100% cannot go wrong with these guys. They'll treat you right every time.
Daniel
★★★★★
3 years ago
I had lost a long time, "trusted" mechanic to Arizona and was in search of another diamond in the rough.... Working in the auto industry for over a decade, I contacted a good friend that had worked on MOPAR products the majority of his career and he connected me with Jeff at Off Road Essentials. Russ continued to inform me that not only was he an excellent and trustworthy mechanic but also the, "Go To" guy when other mechanics couldn't figure something out. I tested the water slowly with an oil change and a couple basic repairs and knew I'd found another unicorn in the business. He recently hard-wired a 3 channel dash cam in my Challenger, "Shadi" and not only were the wires hidden... It was placed perfect and works flawlessly. After inquiring about different skills he actually has he'll be doing everything from LED lighting on the exterior/interior, welding on muffler tips and even an air bag system. If you're looking for the best shop in town.... Look no further😎
John Stanson (JSVideo)
★★★★★
2 years ago
Couldn’t be happier with the work they did!!!!!! Off-Road Essentials installed a lift/leveling kit on my van for a little more ground clearance. The ride on rocky and uneven surfaces is very much improved! Thanks Off-Road Essentials!!!!
Jack Tatum
★★★★★
8 months ago
I cannot tell you how terrific these guys are. On schedule, knowledgeable and fair pricing. Kai and his team set expectations and meet or exceed them. I couldn't be more pleased with how mu work turned out and the invaluable advice they gave me. I'll definitely be using them any time I need work on my rig. Thanks again!
Muad'dib
★★★★★
a month ago
Would highly recommend these dudes, really helped me out in a pinch multiple times. They truly love what they do and it shows. Happy trails.
Trent Harvey
★★★★★
10 months ago
These guys do great work! They go the extra mile to make sure the job is done right. I brought my 80’s series lc in to rebuild the front knuckles and they did an amazing job! Thank you off-road essentials!
Tyler Parkinson
★
☆☆☆☆
a year ago
I had a frustrating experience with Off Road Essentials. Initially quoted $500 for truck work, I was shocked to find the price had doubled to $1000 upon arrival. Despite receiving a $600 quote from another shop, I chose Off Road Essentials because they are a smaller business and seemed like a good group of guys. They claimed the initial quote didn’t include swapping out the tires, even though we discussed that in person while I was purchasing bigger tires from them. Additionally, they forgot to call me about a delay in my truck’s anticipated pickup date, forcing me to rent a car for another day after I had already dropped off the first rental car. Hopefully it was just a one off experience, but man am I disappointed. I was really looking forward to working with them
Kayla Siemon
★★★★★
a year ago
The team at Offroad Essentials is amazing! I was struggling with a mysterious clunking sound in my front end and spent weeks trying to figure it out. A friend at Titan Truck recommended them, so I gave them a call the day before Christmas Eve - they fit me in the same day! They even went the extra mile by driving me home when my Ubers kept canceling. In just a few hours, they identified and fixed the issue—all for a very, very reasonable price. Offroad Essentials has earned a loyal customer, and I’ll gladly bring my business to them again in the future! Thanks again!
Craig Simonsen
★★★★★
a year ago
Offroad Essentials have been in the process of building my wife's jeep. From a re-gear, top of the line 4 inch lift and some heavy duty steering. Jeff and the crew have done a phenomenal job. The pricing is always fair and the job is always done right. I would not hesitate sending anyone their way because I know they will always do top notch work!
Brent Kaiser
★★★★★
8 months ago
Outstanding Service!!!! Down from Alaska passing through Spokane and needed some help with my truck. Was closing time and these guys took the time to diagnose the issue and make sure the truck was safe to drive before I got back on the road. Thank you Kai and the boys.
Kent Price
★★★★★
a year ago
Jeff, Kai, Zak and Justin were great! Kai was kind enough to fit me into the shop 5k miles into my 12k journey for tire rotation and replacement of a torn ball joint. Zak did a great job on the install and 4 wheel alignment, Justin rotated the tires and Jeff was kind enough to allow my GSP to roam the waiting room and share wheeling stories with me. So appreciate they fit me in!!!
Harley Sixberry
★★★★★
a year ago
Sorry for the late review. I took my car in to get my AC and belt replaced last year and couldn't be happier, Jeff and the Crew made me feel at home and got my ride back into working condition. Will definitely be coming back if I have anymore mechanical problems. Thanks Jeff!
Bryan Baumgarden
★★★★★
3 years ago
Jeff is a great mechanic. I’ve been taking my cars to him for several years. Anything from regular maintenance to lifts, alignment and new tires. He and his team are knowledgeable and friendly. Jeff will let you know exactly what’s is going on and he is reasonable and up front about prices and options. Will not take my cars anywhere else!
Anya Carter
★★★★★
3 years ago
I have found my forever mechanics; my only regret is that I didn't tip them more because they work wonders! My first encounter was getting a second opinion on some rough estimates given by my previous auto shop; the latter's pricing was a bit too rich for me, and they didn't care to listen when I said Jiffy Lube should have replaced the engine coolant. I called Off-Road Essentials and checked in my vehicle. As it turns out, the third party was trying to sell me repairs I didn't need; Kai advised me to replace the front struts instead of those and the shocks, saving me about $1200 in one repair alone! His team also caught some items that were missed by the prior outfit; I'm very grateful for their thoroughness, honesty, kindness, and professionalism. My vehicle turns like a dream after their work, and I couldn't be happier!
Warren Watson
★★★★★
2 years ago
These guys are absolutely awesome. I was in a dire situation with the 4wd being out in my truck and they got me in immediately and had me out of the within 3 hours. They didn't give me the run around on diagnosing or string me along. They were upfront, honest and extremely helpful. This will be the only shop I go to from now on. They have earned a forever customer. - Jeff
