Ohana Car Care Center

jen asuncion

★★★★★

Edited 4 years ago

Brought my car in for an oil change and tune up. RJ advised that my car needed additional work very helpful when I refused service that day because of finances. Got approved for financing and brought my car back that Monday. Received updates about my car throughout the day about everything. I was so happy and beyond pleased when I got my car back. It was 1000 times better after the job was completed. They are amazing!!! They’re nice, honest, and professional. Always providing the best customer service! Highly recommend! Thank you Ohana Car Care! You guys are thee BEST!

Jonathan Brown

★★★★★

8 months ago

Offered great service and had a good experience regarding a smog check. Stayed open during the holiday for my appointment.

Deborah Orosco

★★★★★

2 years ago

They've serviced my vehicle several times and I won't take my car to any other shop ever again because Ohana does a good job! They are a family owned business that is not only professional, they're friendly, honest, does great work at a reasonable price, and courteous. I always thought there was no such thing as an honest mechanic but Ohana proved me wrong and that's what i love most about them! Rj and Paul are top notch mechanics, thee best!

Irene D

★★★★★

4 years ago

Awesome deal for wheel alignment. Left car for 3 hours due to labor shortage. Since the price was only $54.99, no complaints and best price in town for quality service. Even got info re brakes shuttering. Very friendly and knowledgeable mechanic. In great hands with Ohana. Will definitely come back again and will tell all my family/friends. Did not disappoint. Very happy with my experience. 😊👍

David Phem (Dave Psilocin)

★★★★★

8 months ago

The best service and price range in the north side stockton

David Chavez

★★★★★

a year ago

Went to Ohana Car Care Center for a wheel alignment on my Lexus and RJ was very informative and friendly to talk to. He explained everything to me in a friendly and caring manner when it came to cost and was able to get me seen same day. He even noticed a loose bolt on my tie rod and tightened it for me. Very positive experience and I'll be back for any auto repair needs in the future. Thank you RJ!!!

Martin Onate

★☆☆☆☆

a year ago

Warning: do not go alone if you’re unfamiliar with car maintenance and the price that comes with it. You will get robbed. My sister has no knowledge of how much an oil change should normally cost and she told me she took it to this shop and they charged her $200 for an oil change. All I could do was laugh at how outrageous that price is. But that’s just the start of it. For $200 they gave her a generic oil filter and tighten the drain plug so tight I had to use a bolt extractor kit to remove it. Please take someone for a second opinion if you go to this so you don’t end up being robbed like my sister was

CHAARANYAAHLA YAHAWADAH

★★★★★

2 years ago

I would recommend this place to anyone over all mechanic shops in Stockton. Excellent customer service complete kindness and great prices. The owner RJ is great at what he does and I wouldnt have anyone else work on my car

Brandy Sullivan

★★★★★

7 months ago

First visit today for an oil change and smog. Family owned business with The Best Customer service. Will be going back for both cars.

Kelly Zito

★★☆☆☆

Edited 2 months ago

Great family operated and owned. I think everyone should come here they are very good at making recommendations They are extremely knowledgeable and customer friendly. Plus, they have a cute little albino eel. Edit I took my car in because it was having some issues two days later my head gasket blew make sure you’re very specific to them if you’re paying for diagnostic

Ramona A

★☆☆☆☆

9 months ago

Terrible I went in for alignment.. then he said my car needed bolt joints replace .After told him No he gave me a written estimate had me sign it and charged me $1300!!! We argued about it he said since I sign paperwork i agreed!! So of if I ad to pay. When I drove home later that car making noise took it back to him he said it was $ 1400 to replace motor mounts. Took to mechanic and cost $ $400. The owner is a total rip off!!!!

Joel Maealiuaki

★★★★★

2 years ago

Great experience with Ohana Car Care Center . They go above and beyond to resolve the issue with your car that most shops won't . And they find a best way to save you money . Mahalo RJ, and the staff for taking care of my car. And Yes !I'll be going back there..🍍🤙🏽🌴

honest ly

★☆☆☆☆

Edited 6 months ago

Some families are dysfunctional and unkind and don’t know how to speak to you correctly. People go no contact for a reason. Yeah. That about sums it up. The other low reviews were accurate to my experience. Definitely felt the pressure of the upsell. Definitely felt like I was being spoken to in a condescending way.

Rhonda Allen

★★★★★

Edited 5 months ago

Had a technical errorwith the review. Ohana car care has been great in extending grace and going above and beyond trying to figure out issues with my vehicle! Thank you for your service!

Jaime Rivas

★☆☆☆☆

a year ago

"Ohana Car Care, where we'll treat you like family. You know...extended family, that we kinda hate." The bay workers may be decent, but unfortunately I wouldn't know, as I wasn't able to get that far. I typically do my own oil changes, but was quoted $55 for an oil change from Ohana. This would mean I only pay around $15 for the service, since the oil + filter combo I usually purchase is around $40 from Autozone. I figured, what the hell, let's treat myself and be a little lazy, so I took my car in for service. It seemed okay at first. The business was a bit dirty and in disrepair, but I never judge a book by it's cover. I was greeted by the desk boy, who was nice enough. I notified him I was there for an oil change, and waited as he input my information for my customer profile. After about a 5 minute wait, he confronted me with a total of $99, nearly DOUBLE my original quoted price. When I asked what the upcharge was for, he stated that my vehicle's computer informed him I was over 1700 miles past due for an oil change, so he needed to perform an engine flush, as well as add an additive to the oil, probably some detergent. I explained that, while my computer is stating 1700 miles past due, it is actually inaccurate, as it is programmed for a 5w-20 Genuine Honda Synthetic Blend, which typically gets 4-5k miles before needing a change. I, however, use a 5w-20 Full Synthetic, which typically lasts about 7-8000 miles before needing a change. My computer recommended an oil change at around 4k miles, which means we were performing this next change at roughly 5,700 miles...just under 6k. I rejected the flush and additives, stating that they were not necessary. Boy oh boy...the desk boy did NOT like that. He immediately began arguing with me, stating that he needed to 'educate me' on the manufacturer's specifications for my vehicle, and that my Honda ONLY takes full synthetic. He stated that my cars computer is programmed for full synthetic, and that he would deny my oil change if I asked for a synthetic blend. Here's the kicker, I don't disagree with the logic behind using full-synthetic over a blend. In fact, I had an argument years ago with a mechanic who refused to put full synthetic in my vehicle, as the manufacturer specs state to use a 5w-20 Genuine Honda Synthetic Blend. I prefer using a full synthetic for many reasons, and under normal circumstances would agree with the desk boy and his desire to only use a full synthetic. However, his arrogant attitude, as well as his insistence that I need to be 'educated' when he was, in fact, incorrect on the manufacturer specs for my vehicle really rubbed me the wrong way. I believed that he was simply misinformed, and was calmly trying to explain the correct information to him, even offering to show him the manual that the manufacturer provides for the vehicle. This is when I realized he was not misinformed, but rather predatory. He lied to my face, stating that "there is no such thing as a 5w-20 synthetic blend", in hopes to prove to me that, if I wanted a 5w-20, it ONLY comes in full synthetic. That is the most outrageous and ridiculous lie I've ever heard, and anyone who has ever worked with cars professionally knows this. It is impossible that he was simply misinformed, there was most certainly malice behind his intent. Mind you, all of this was so he could justify an upcharge of nearly double my original cost, and so he could claim that I was 'uneducated' and have gone significantly past-due on my oil change. From one small business to another, you guys are a predatory, untrustworthy, and incredibly shady business, and I will be sure to let all of my customers know to avoid your run-down establishment! Seems your 2.9 stars on Yelp is far more accurate than your google reviews. For a business with bible verses and religious imagery plastered heavily amongst your walls, you guys really lack honesty. Attached below are images of an oil that 'doesn't exist', as well as my vehicles user manual. I hope this can 'educate' your desk boy, as he clearly needs it.

T Nguyen

★☆☆☆☆

6 months ago

I really tried to give this place a fair chance as a dependable car service provider. I usually go there for oil changes, which typically cost around $80. That’s not too bad, considering the oil and filter alone run about $40—so $40 for labor seems reasonable. But here’s where things go downhill: they always add a $40 charge for a flush, even though my car is a 2023 model and doesn’t need one. It feels like an unnecessary upsell every time. So if you're going in for a basic oil change, expect to pay $120 or more. And if you're a new customer, be prepared for a surprise $100 “diagnostic fee” just for showing up. The worst part was when I brought my car in for brake issues. I expected the repair to cost around $1,000. But then I got a call saying multiple other things were wrong. I had mentioned my concern for my kids’ safety, and he clearly used that against me. The final bill? $2,333. This guy is a snake. He’ll try to squeeze every dollar out of you while pretending to care. He says things like, “Your car is pretty new—does it have a warranty?” But it’s just a setup to pressure you into overpaying. Avoid this place. You deserve honest service, not manipulation.

Edwin Guadarrama

★★★★★

5 months ago

I recently started to take my cars to ohana car care this year and honestly I really wished I knew or heard about them years ago.....Ohana car care isn't just your average mechanic shop, they treat you like family. Very honest and super professional towards giving your car the proper care. RJ always looks out for your best interest. As far as my cars maintenance, I no longer worry about whos going to work on it... I just take it in and I know my vehicles are in very good hands.