Ortiz & Sons Automotive LLC

Amy Chapman

★★★★★

6 months ago

Ortiz and sons deserve more than 5 stars. I would recommend anybody to go to him for their services on their car repairs. He kept you up-to-date on everything that was happening and all the services that he did. We will definitely be using him again for all our card needs.Amy

Bill Cail

★★★★★

a year ago

My short review for Ortiz & Sons is if you are anywhere near Spartanburg, you should be getting your car serviced here! I would add more stars if I wasn't limited to five! My full review is --- I was traveling through South Carolina on vacation when my transmission quit working - on a Sunday afternoon. A Google search led me here, and the reviews were very positive, so I brought my car here. When I arrived, Joaquin was speaking with another customer about what seemed to be a pre-purchase inspection. The way he took the time to explain everything with that vehicle to them made me realize he was going to be thorough and trustworthy. Joaquin took the time to check out my car and gave me potential options. I decided to leave the car to get the transmission replaced there and return on my way back through South Carolina. He was able to have the transmission shipped and installed within the week so I could pick it up while I was still in the area. Joaquin kept me updated on the progress of the repair and arranged for me to pick the car up even though the shop was closed. Everything was going well with the transmission, but later that day my starter gave up as well. Now Friday, Joaquin met with me after hours to replace my starter so I could continue my travel plans the next morning. All in all, the price for the repairs was good, the customer service was amazing, and I highly recommend getting your car serviced here!

Anna houser

★★★★★

9 months ago

This is our second time at Ortiz & Sons and they will forever have our families business. For the three years we have lived in this area we have gone to over a dozen places for service and no one has been as genuine or trustworthy. Just stop researching here we have been everywhere. After horrible experiences costing us thousands at highly rated local other small and large shops and even dealerships that have done nothing but cause more damage to our vehicles we have finally felt comfortable knowing we can trust our cars are in good hands. They helped us on a holiday, after hours and with kindness and respect to my family.

Eddie V

★★★★★

a year ago

They stand by their work!!! Accidentally scratched my valve cover while working on my car but they are honest and do things right and they repainted my valve cover. Took car in to get Freeze plugs changed and a thermostat as well on my 65 Volvo PV544 Sport. Prices are good compared to other shops and what’s going on with inflation. They won’t charge you for anything extra they will tell you what they going to do and what you’re getting charged for.

Yuly Vergara

★★★★★

a month ago

I had a issue whit my hybrid Lexus on a sunday, Mr Ortiz came out to run a diagnostic and fix the problem on the spot,very professional,thanks

RyanChang

★★★★★

6 months ago

Got my brakes changed and fixed on the same day I brought it in. I also needed a diagnostic and he found that it was nothing serious and saved me a lot of money. Good price and great people!

Tracy Hughes

★★★★★

a year ago

This is by far one of the best auto mechanic’s shop I have been to. Honesty and integrity coupled with a very well-defined and in depth knowledge of vehicle repairs inside and out. Joaquin saved us when our daughter’s car started malfunctioning right before getting on the road to head back to Charleston. It was after hours and he responded opening his shop to help her. He has also helped our other daughter that is in college with her car maintenance, all while not trying to rip us off or break the bank. He actually shows you the problem so that you can see it for yourself. My husband and I will be driving 3 hours to get our car maintenance done from now on. It’s hard to find great honest mechanics that are true to what they do and to their customers. Thank you for taking care of both of our daughter’s cars and not trying to take advantage of them or us.

Dominik Littlejohn

★☆☆☆☆

5 months ago

Brought my car too him an charged me 720 bucks an my car still left with the same problem an now it's even worse would not trust him would leave negative stars if I could says he fixed it but yet still has the same problem as when it went there he quoted me 6700 dollars for a new motor an gm is doing it for 5k he is way overpriced an his work is shity

Steve Munson

★★★★★

4 months ago

Greatly priced, kept me up to date on EVERYTHING, most honest mechanic, would recommend to everyone.

Suzy Cothran

★★★★★

2 years ago

Joaquin Ortiz is an excellent mechanic. What separates him from the rest is his drive for integrity and honesty. I feel 100% confident using his shop for all future repairs. Don’t hesitate to use him. I was treated with dignity and respect. Honest and fair pricing. Service that can’t be beat by bigger auto shops.

Taylor Coyle

★☆☆☆☆

5 months ago

My car just left there shop and it sounds worse then when it got taken in and the part that the guy fixed wasn’t even a part my car needed Just bc you don’t have record of my name doesn’t mean my car wasn’t in your shop under my bfs name!

Bobbie sanchez

★★★★★

9 months ago

I came across this business DoorDashing and the owner offered to help with AC. We went over prices and he helped me so much fixing my Honda for a great price!! I can’t thank this business enough!! I’m definitely recommending to family and friends!!

John Buckley

★★★★★

a year ago

This shop was extremely helpful and professional. They were very transparent on pricing (which was very generous) and got my truck in and repaired quicker than anticipated. The owner Joaquin kept me informed every step of the process and then much to my surprise didn't "hit me over the head" when the bill was due! Lol I'm very grateful for all their work and help, 10/10 recommend

Dominga Tierouz

★★★★★

10 months ago

Service was outstanding! Work on my vehicle was fast and done right . And the price was great ! Will definitely be taking all my business there! Communication was also great, thanks, Ortiz and sons

ama jam

★★★★★

2 years ago

My experience with Ortiz And Sons was fantastic! They came highly recommended to me and I am grateful. Joachim took the time to find the root of the problem with my car to finally fix a recurring problem that had been missed at other places. Also, he was gracious enough to spend the time to show me what was going on and explain it to me. He worked fast and with my crazy schedule as well. I will definitely go back!!

Brandy Scott

★★★★★

2 years ago

Great, honest business! Got a tune up on my car, and he only worked on what actually needed work. Not just fixing things to run up a bill. Joaquin is very transparent with his work and pricing. I brought my car in at 8, was done by 10! Seems like I may have finally found a mechanic I can trust. Highly recommended!!

Nate Branham

★★★★★

a year ago

Truck broke down Sunday afternoon and he was able to take it in immediately and start working on it. Turned out being an unusual issue but he was able to get it diagnosed and fixed in just over an hour, and charged a very reasonable price. Would highly recommended.