About Business
Palmer Tire & Auto Service Center is a leading Car Repair specialist serving the Bloomington, IL, Bloomington area. They provide a wide variety of solutions, including Auto repair shop, Brake shop, Mechanic, and other Car Repair tasks. Boasting a solid 4.5/5 rating from 128 verified reviews, their reputation precedes them. As a locally-owned business in Bloomington, IL, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Bloomington, IL.
Google Reviews
Kevin Crookshank
★★★★★
5 years ago
I have been taking my cars to Palmer over the years and have always been happy there. They are very honest and also offer better pricing than dealer service shops. Today they looked at my brake pads, which a large dealer in town said needed replacing 1 year ago, and told me that they still have some life left and could wait until spring to be replaced. You don't find that type of integrity and honesty every day, which is why everyone should go to Palmer!
Brittany Bennett
★
☆☆☆☆
a year ago
I will never come here again!! If i could give negative stars i would. I had my brakes done and noticed my car was leaking a fluid after they did my brakes. I called to report it, and they explained they wouldn't be able to do anything about it since they didnt have a key for my VW. Months later, the car was still leaking fluid. I took my car to another place and they explained I was leaking brake fluid and that the line was completely dry due to a seal that was not properly tightened. This cost me $$$ and I could have been in a devastating accident because my brakes didn't work. Instead of re-checking their work, they made excuses ! Not sure someone's life is worth not double checking the work and listening to the customer. I never thought coming here would put my life in Jeopardy. Horrible experience!! Do not recommend!!!!
Kenneth Davenport
★★★★★
a year ago
Brian and his team have never let me down. They are timely, professional, knowledgeable, and easy to work with. I take all of my company vehicles to Palmer and feel very well treated and appreciated. Ken
C. Mason Davis
★★★★★
2 years ago
I've done business since they opened and have never had but 5 star honesty, 5 star service to my truck, and 5 star service and treatment from Brian and Jeff. Their rates are very competitive. I just had a 4 wheel alignment for $75 when all the competitors I called were $120 and above. There was an issue with my rust bucket of a truck and was informed that I may take a major undertaking in order to align the front tires by Jeff. He went back to work and was able to adjust the toe enough to align the tires without all the extra expenses, but still charged $75. That's honesty in it's truest form. From tires, alignments, oil changes, and more, these guys are all class and very trustworthy.
Kimberly Smith
★★★★★
a year ago
We experienced wonderful quick service for our car yesterday! The guys at Palmer were very aware of what type of oil to offer for our situation and got us an appointment very quickly! They were thorough with their service and gave us an update on everything when we picked up the car! Will recommend to friends! Thank you, Palmer Tire and Auto Service!
Ava Koets
★★★★★
a year ago
They are honest and never try to oversell things to me unless it’s necessary. Brian always does the work on my car and he’s extremely professional while also having a fun personality. Any young woman knows it’s hard going to mechanics because we’re treated like we don’t know anything. But, the people at Palmer always explain everything thoroughly and answer every question so you know what you’re paying for. They go above and beyond for every service. Palmer is always my first choice for any work I need on my vehicle!
Rachel Maxwell
★★★★★
3 months ago
Always honest and fair. Timely, friendly and courteous. Would always take my cars here.
Francisco Garcia
★★★★★
3 months ago
Great people! I’ve been going here for a few years and instantly felt the passion and honesty.
Fred Koebel
★★★★★
8 months ago
This is kind of a boring review; Brian and Jeff at Palmer Tire did a great job of figuring out the problem with my Honda Accord, and they fixed it for a fair price. See no drama:) It is such a relief to have someone you trust when those little red warning lights show up on my dash board.
Jerome Moses
★★★★★
4 months ago
Jeff is always a pleasure to deal with and gives real good feedback on any issue I always recommend Palmer as the place to go for any repairs
Teri Holmes
★★★★★
8 months ago
We have had service work with Palmers and so has my mother in law. We have been so very happy! Thank you for honest and excellent service! Also, I do not know this John Casey guy and he has no business chewing out this business and employees!! 😡 I reported his review because we are the grandparents that have been in communication with Palmer’s and they us. His review is all lies and he was the confrontational jerk and they should have called the police but they didn’t. If this John Casey is such a great mechanic then why didn’t he step up🤯🤣 Mind your own business John Casey! We do not need your kind of nonsense!!!! 😡
Dan Patrick Photography
★★★★★
7 months ago
Jeff and Brian are great. I’ve come here for just about a year and they are awesome mechanics. I had previously taken my vehicle to 3 mechanics who weren’t able to figure out my issue. Brian and Jeff knew exactly what the issue was which was a feast relief for me.
James Kozel
★★★★★
8 months ago
Noticed a power steering line leaking at a doctors appointment a few miles down the road came to this wonderful shop thinking they won’t have time to fix the same day. To my surprise or my luck, they were able to look at it fast and have it done in the same day. Saving me and my family a lot of money. Thank you. I would recommend Palmer Tire auto service center.
Edgar “Decahex_”
★★★★★
11 months ago
Awesome place! Went in and got my rear brakes replaced in 2 hours, great location and they also have a little table so you can get work done while you wait.
Augustine Brestonnie
★★★★★
7 months ago
Honestly, the best place I've found!! Value for money spent, very experienced mechanics, the owner Brian is very straightforward, informative, respectful, & upfront about anything... I've had a few things done recently within the past 2 months... including getting 4 new tires, an alignment, power break booster replaced, & new break switch... All for a reasonable price. Brian & his mechanics stand by their work, & they're willing to educate anyone {like myself} IF you're interested in knowing what they did & you're not a very mechanical person... I personally think Palmer Tire & Auto does far better job than MOST dealerships... It's a no brainer... get over to Palmer & get it done right the 1st time 😉
Mira Noel
★
☆☆☆☆
3 months ago
I was calling around to get quotes and had a demeaning experience here. I spoke to Jeff and explained that I needed a quote for a vacuum pump in my 2017 Chevrolet Cruze because the brake assist light came on. He proceeded to answer by saying, “I’m going to tell you right now your car doesn’t have anything called a vacuum pump.” It was very rude and belittling. This is exactly why I call around for quotes. Women are often scammed or treated poorly by mechanics and being met with this attitude is proof of that disrespect. After a couple minutes of him trying to find the part needed, I spoke up to inform him that I had done my research. He had mentioned my car needing a booster when the pump and booster are different. When I explained to him that there’s a difference, he said he was just about to apologize for being wrong. That doesn’t erase the assumption and attitude I was given from the very start. I will be taking my business elsewhere to a shop that met me with kindness and knew exactly what I meant from the start.
Wes Learned
★★★★★
4 months ago
Brian & Jeff have been taking care of our cars for over 5 years. They're great. We've got three little kids now and it's a gift to trust our vehicles are in good hands. Well, we're in God's hands ultimately, and with these good mechanics we drive with peace of mind.
Amber Munster
★★★★★
3 months ago
They are always so quick and helpful at Palmer! They fixed my heat shield plates at no extra cost while doing my oil change and noticing they were not where they should be!! Not to mention I love their deal, if you buy tires from them they're taken care of for free for life!
lydia r
★★★★★
2 months ago
I had such a wonderful experience at this location. While several other businesses in town turned me away for a water pump repair, Palmer’s Tire and Auto completed the job quickly and effectively. I’m a college student so keeping up with car repairs can be stressful. The employees at Palmer’s were very kind and offered me a fair price (+ warranty)!
Olivia Schultz
★★★★★
a month ago
No complaints over here ! I called and got a quote over the phone and was in the next day. I asked how long it may take so I can know how to get my kid from school and they told me they would try their best to get it done before hand and that they did!!! Got my car back with no issues. Overall great service. I recommend
