Paradise Garage

Emmanuel Tambakakis

★★★★★

5 months ago

I’ve been coming here for years with both my wife’s car and mine. They’ve always been honest and helpful in discussing what my cars need and how best to manage my repairs financially. When they fix it, they do it right the first time. I don’t have to redo any repairs they’ve done. Top notch service and friendliness.

Brenten Yam

★★★★★

5 months ago

Really helped me out with pressing a bushing into a control arm for me. I had everything prepped and they gave me a really reasonable price and did it in less than 15 minutes. I appreciate that the front desk felt more like my neighbor than a corpo. I’ll be back to have them help me in the future.

Jules Hotaling

★★★★★

3 months ago

they're incredibly good-hearted folks here who do good, fast, and reasonably priced work. you would be hard pressed to convince me to go anywhere else in richmond for work on my 20 year old clunker of a car.

Bailey Lane

★★★★★

6 months ago

Taken my Hyundai here a couple times and every time I fall more in love with this place. This time around I had to take my car in for a serpentine belt and some weird thumping when I went slow. They were transparent with how much it cost, what they thought could wait and what shouldn’t. Even went beyond and recommended me another place for an issue they couldn’t fix. I’ve had some really bad experiences in town, but never here. I always feel looked after and never like they want to upsell me something, which you can’t say for many places.

Jeremy Koslow

★★★★★

8 months ago

A while ago the brakes went out on my 25 yr old truck and I towed here, they fixed it quickly and reasonably... Recently they serviced/inspected my 2019 corolla, getting the appointment was quick and cost about what it should have. Sure you could shop around and save a few dollars, but that is a PITA, plus its nice to have a dependable, no BS shop in the neighborhood. Been here a few times and I feel like they are now my go-to auto mechanic. Bonus points for not trying to sell anything. Super bonus points for having shop dogs.

J

★★★★★

2 years ago

My go to shop for all vehicle repairs. They fixed my Land Cruiser this year and my Blazer in 2019. They always charge less than expected and get work done faster than estimated. Thanks guys!

Ben May

★☆☆☆☆

9 months ago

Had Paradise working on my van. They charged me $98 for mirror glass when the entire assembly is like <$50 on carid.com then installed it so that the controls don’t move right or left. One of the screws was missing on my license plate and I asked if they could fix that, so they installed a bolt with like an inch of the threads hanging out… very half assed in my opinion and makes me wonder if everything they did as necessary or correct… sucks because I took many vehicles there over the years..

Marek

★★★★★

8 months ago

priced out my big 100k maintenance at multiple places and this locations pretty much matched all those prices and did all the services same day, brake change, brake fluid, transmission fluid, oil change, and tire rotation on my 2018 civic, highly recommend, vibes are also solid and the dogs are adorable

Mark Sheeran

★☆☆☆☆

10 months ago

Wildly overpriced, was told different things by different people regarding costs over the phone and forced to accept additional charges upon pickup without the ability to refute. In addition they failed to fix the single and most important issue that I brought my vehicle in for in the first place

Kayleigh Crandell

★★★★★

4 months ago

so kind and helpful! Inspections and all sorts of maintenance. easy to work with, highly recommend

Reign DiGrazia

★★★★★

a year ago

Trustworthy and professional people. The work was finished quickly and when I picked up my car the issue was resolved. Paradise Garage will definitely be my new go to mechanic.

collinscl2726

★★★★★

2 years ago

Paradise is a great shop to bring your car too. I can typically figure out what is wrong with my car myself and then shop for the parts before bringing it to them. You can say "i think X is wrong with my vehicle, i have the part here...could you please install it?" and then they get it back to you super fast! I've done that the past two times I've had trouble with my vehicle and just don't have the space or tools required for the job. The service is always fair and the people are always friendly, also they have a really cute little shop dog that snorts and grunts a lot so that's a huge plus.

Lori T

★☆☆☆☆

2 years ago

Yet another auto shop that charges ridiculously high prices for labor and price gouges the customer. Drove away and my car was doing the very same problem now $2,300 later. Called back they said it was fine. Took it to an alignment shop they told me it needed the same part but on the opposite side. That fixed my car and their labor price was much better, and they were also fast.

Abby Stevens

★★★★★

7 months ago

Amazing customer service, ethical pricing, no sneaky surprises, super fast, and sometimes a sweet frenchie dog named Marie Antoinette will greet you!

Ellie Rushing

★★★★★

a year ago

Someone give Lamar Morton a raise! I was dumb and locked my keys in my trunk, and when no one could help me, he came to the car and fixed it just like that! He walked across the street to the visual arts center of Richmond and gave me access to my keys again, saving me HOURS of time! Thanks to him, I could go home to my mom for her birthday and not miss it. Sending love from the Visual Arts Center of Richmond! He doesn’t understand how much trouble he saved me from. Life can be crazy, and then there are people like Lamar who come to the rescue.

Kaitlynn C

★★★★★

2 years ago

Efficient, friendly, and affordable. Dropped off my car Friday morning for inspection and got a call back before lunch. Also gave notes on what i need to keep an eye on for my next visit. Plus the pugs were very sweet and friendly.

David Rupert

★★★★★

4 years ago

Paradise Garage is a shop I’ve really come to appreciate. On multiple occasions, when other shops couldn’t, Paradise Garage was able to squeeze in an oil change last minute. Even when they were very busy for the day, they made it a point to help me out and got my cars oil changed as quickly as possible. Not only have they been willing to help out last minute, but they were also professional and friendly. Based on the few experiences I’ve had with them, I’ll definitely be bringing my car back here for any other repairs or services needed.