About Business
Parks Auto is a leading Car Repair specialist serving the Fort Wayne, IN, Fort Wayne area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.7/5 rating from 70 verified reviews, their reputation precedes them. As a locally-owned business in Fort Wayne, IN, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Fort Wayne, IN.
Google Reviews
Eyebrowstj - Multifandom4Life
★★★★★
4 months ago
A catalytic converter needed to be replaced on my 2009 Chevy Malibu. I contacted Parks Auto and the secretary and Landon made it a smooth process from start to finish. They even accommodated me by taking my payment over the phone and allowing me to pick my car up at a later date than I originally planned to without charging me extra. They have taken care of my car a few times over the years! I also love that they discuss the warranty info and labor costs upfront. Nothing hidden. They even recommended another company for an exhaust job to save me money from having to replace the entire exhaust system. I didn't even know I had this issue until Landon informed me. He could have told me to replace it and earn more money, but he told me it wasn't to that point yet. He saved me $1400 by recommending someone else to fix it without him replacing it. Parks Auto has very reasonable pricing and are very professional as well! I highly recommend Parks Auto for car repairs and to feel treated like someone cares about your issues and time and not like you are just another transaction! Thanks Landon and his secretary!
John Peebles
★★★★★
a month ago
Have been a customer of Parks Auto for close to 40 years. I cannot recommend them highly enough. Any time I’ve needed work done they’ve always done the job right and done it well. Due to their popularity, you may have to wait to get your car in, but it’s worth the wait. Best automotive shop in the area!
Adam Brindel
★★★★★
a month ago
Great service. Fast turnaround. And very reasonable pricing for the quality work. Even let me know of a suspicious noise that I had them take care of the following week. Will continue to use them for maintenance and repair needs going forward!
Casey Wright
★★★★★
a month ago
Parks Auto is a 5 Star ⭐️⭐️⭐️⭐️⭐️ car place. I love going there, I had a giftcard recently, used it for my oil change. I love it here, it's clean, very nice, the staff and owner are excellent. The only place I will go to now in Fort Wayne. Plus, my mom, and grandma Margie goes here. Truly is The Best car place in Fort Wayne.
Betty Borne
★★★★★
3 months ago
They replaced the passenger side mirror on my car for me. The part from Toyota was expensive but I feel what they charged me for labor was fair. Great service and good communication. Very accommodating to my schedule. I have taken my cars there before and always left happy. It’s nice to have a mechanic you can trust! Thank you Parks!
Manuela Boone
★★★★★
a month ago
I can’t thank Parks Auto enough for their honesty and skill! We originally went to Midas, where they quoted us $3,000 for pads, rotors, and calipers. They even started working before we gave them permission, and when we couldn't pay, they tried to push us into a payment plan. When we finally took the car back, we discovered Midas had zip-tied parts they had started tearing apart without telling us! We took it to Parks Auto, and they were incredible. They completed the work Midas claimed was needed, but then found the real reason our car wouldn't move: a failed ABS system. Parks Auto got everything situated, replaced the ABS part, and performed all the other repairs for way less than the original $3,000 quote from Midas. It’s rare to find a shop with this much integrity that actually knows how to diagnose a vehicle instead of just guessing. Our car is safe and back on the road thanks to them. If you want a mechanic who won't trap you or hide dangerous 'fixes' like zip ties, go see Parks Auto!
Jamie Gonzagowski
★★★★★
a month ago
Have been using Parks Auto for 35 years now! There’s really nothing more to say. Trustworthy, dependable, friendly and caring attitude. Those values are worth the money spent.
Mike Doan
★★★★★
Edited 3 months ago
Always great service and Landin is a great guy to work with. He always let you know the issues with your vehicle and explains everything so you can understand them. Very pleasant. I've recommended him to a lot of people.
Deb Bojrab
★★★★★
a month ago
This repair shop is skilled and focused on customer care. I appreciate the honest and genuine interaction. Thank you Landon for making a difference. They will always have my business.
Debra Tone
★★★★★
a month ago
Parks is so honest and does what needs to be done that’s it. When I picked up my car, Landon popped out and said “ you needed a new battery” I knew it was true or they wouldn’t have replaced it. Peace of mind and trust
Andrew Scott
★★★★★
8 months ago
I had a work truck dropped off there after a wheel bearing went out. I got an honest quote about what needed fixed and what could wait for a while. Once I accepted the quote the work was done quickly. Very professional and friendly service. I will be taking all my work trucks and personal vehicles here from now on.
Mike Sharp
★★★★★
a month ago
As usual, our vehicle’s issues were addressed promptly, correctly, and with professionalism. Cost was discussed before maintenance was performed. Continually happy with Parks Automotive. Mike Sharp
Mike
★★★★★
4 months ago
Brake pedal went to the floor. Found corroded brake line up front. Something I didn’t want to tackle. Had it towed to Parks. Was contacted by the owner of Parks and was given detailed information of the needed repair. Asked him to do it. He did a great job. We are very happy.
Sue
★★★★★
3 weeks ago
Excellent service, skill, Price. friendly and honest people. Park auto only place my family will go to. specially, we live One hour away.
Nancy Dixon
★★★★★
5 months ago
Landon is great! He is always looking for ways to save the customer money. I had an oil change scheduled two weeks out but my oil light was coming on. When I stopped by to have him look at it, he could have just added oil and kept the appointment. Essential charging me twice. Instead, he fit me in for an oil change that day.
Ryan Nystuen
★★★★★
7 months ago
Landon and staff at Parks Automotive are excellent to work with. He never tries to upsell any work and gives fair and honest quotes. I have been bringing my vehicles to him for several years and each repair is done quickly and professionally. They are quick to get your vehicle in for diagnostics and have multiple ways of communicating with you; you can choose phone calls, text, or email. Landon takes the time to explain what work is necessary but also what things will need attention in the future. I have never had a negative experience with Landon or any staff and I will continue to bring my vehicles to Parks Automotive.
Diane Smith
★★★★★
2 months ago
After diagnosing my car problem, Landon explained my options, and was very honest about what needed to be done to get back on the road. After deciding what he needed to fix, repairs were done in a timely manner. Thank you!
Dan Nicolosi
★★★★★
5 months ago
Been coming to Parks Auto for years. I love the fact that it’s a small, family run shop and they are honest, which is a rare find these days, plus I met the owner as well. Got an oil change since I didn’t have time to do it myself and sipped on some Tim Horton’s coffee from their machine. I Still will continue to come to the shop. I recommend Parks to everyone.
Marge Wright
★★★★★
4 months ago
I have been going to Parks Auto for many many years. Couldn't ask for a better place to go to. They are very honest and never try to sell you on services that you don't need. They are very friendly and display wonderful Christian values.
Jerry Niezer
★★★★★
4 months ago
Besides making scheduling easy, Parks Automotive cares about the care of your auto. They will first discuss and explain needed repairs. I just trust them!
