Paul's Auto Service

Victoria Foreman

★★★★★

4 years ago

Thank you! Thank you! I would like to thank Mr.Paul and his staff for conducting my vehicle inspection on November 10th on my Dodge Magnum. My work schedule is very hectic,which had prevented me from getting a vehicle inspection sooner. They were able to get me in and inspect my vehicle the following business day. I also love the secured drop off box which allows you to drop off your keys. And also the envelope is very professional and detailed oriented. I feel that this establishment has integrity and will not try to gouge you financially. The staff is very well groomed and uniforms are very clean along with the presentation of the establishment. Thank you again.

Trevell Monroe

★☆☆☆☆

3 years ago

Worst service ever. I was told to come in at 8am!!!! To get my alignment done. I get there and 2 hours go by and everyone’s just sitting around not doing anything! Pure laziness & then dude upfront told me it’ll be done in one hour after 2 hours go by. Time is money. Wasted time and terrible service. I will never refer this place to anyone. Save your time and money! But it is $75 a alignment you definitely get what you pay for !

Natasha D.

★★★★★

3 years ago

Just used this shop today and I had such a good experience. Very professionally and did everything I needed done in a timely manner and I’m so thankful I was able to bring my car here. I appreciate that they were able to get my car in so quickly this week and it was affordable for me and my family. Thank you.

Janice Woolard

★☆☆☆☆

2 years ago

One week they quoted me work on car $450 so I returned 2 weeks later and was quoted $1900! They just did inspection the prior week and now I need all new brakes, rotors, calibers, pads and front wheel bearing! How did my car pass inspection if had bad brakes and they just gave me new inspection sticker! Beware!!!

Jessica Sapiro

★☆☆☆☆

2 years ago

They are lazy and don’t care about giving good service anymore. I took my car there a year ago for an oil leak. They couldn’t find it and didn’t fix it. It was a cracked oil filter case, which is a common problem for my engine. It ended up leaking all over the place all weekend. I had to take it somewhere else. This year, I took it there to get the rear rotors replaced. They insisted they were fine and that it was the front rotors, which I told them had been done less than a year before. Well the rear rotors were replaced elsewhere and the problem is fixed, so they were wrong. They charged me $100 to remove my breathalyzer for their very wrong diagnostic and not doing the job I asked them to. I went here for years. I will never be back.

Roger Garrett

★★★★★

a year ago

A great place to get your vehicle serviced or repaired. My son referred me to them after a very good experience and I use them whenever I need assistance with my cars. Very honest and extremely fair.

Doris Flannery

★★★★★

3 years ago

I have gone to Paul’s Auto since the 80’s! They have always been kind & honest with me & have given me quick appointments! I deeply miss Nick. He was a delight every year to talk to, while he was doing my State Inspections. I had Noah this year & he did a great job. He is a breath of fresh air. I always like how clean they kept their mechanics bays. Very impressive. Back in the day, I remember Paul’s wife scrubbing the cement floors.

Sarita Atiles Rayna

★★★★★

3 years ago

Professional, courteous and punctual!! After being recommended to use Paul's Auto service by locals, including an Advanced Auto store, we took their earliest appointment. The staff informed me of their findings throughout the day and their best way to navigate my request with a rear door handle. The door has worked great, as well as the AC repair, Power-Steering and Electrical fix for interior lights. The cost for all that was done was extremely fair and they finished my car the very next day, EARLIER than I expected. I appreciate hard-working, honest teams like this and would recommend them to everyone.

Denice Ferguson

★★★★★

3 years ago

This was one of the best experience of getting my vehicle state inspection. From the easy set up appointment, to waiting comfortably in their waiting area. Which was clean, and offered free good coffee! Also I loved the honor system for soda/snacks. (A slot you put your money in). In a world of distrust, it was nice to see such. Such nice and welcoming people work at Paul's. My first time there, but def will be my preferred shop for my auto needs. Thanks for the courteous, professional service; with the nice dose of friendliness!

Mary Anne Flanagan

★★★★★

a year ago

We have been taking our vehicles to Paul’s for almost 10 years. From body to mechanical repairs we have always ever pleased. We will continue to work with Paul’s for all of our automotive needs.

Larry

★★★★★

11 months ago

I am super happy with my repair job. The car is so quiet now and will return to happy st for all repairs in the future!! Thank you to Chris and all of the staff at Paul's Auto Shop. Great place!!!

Martha Antonucci

★★★★★

10 months ago

Did a great job getting my jeep to “better than before the wreck” condition. The insurance wanted to total it but Paul’s shop was able to repair and replace only what was needed to save my cherished Jeep.

kristie Burrus-Suarez

★★★★★

10 months ago

I have been taking my car to this place for years ! They do great work and are very honest people ! Called and spoke to amber the other day with a concern my car was having and she told me to bring my car up and it was fixed in the same day ! Thank you for years of great service

Germica Veney

★★☆☆☆

2 years ago

I have a 2022 Mitshibishi Outlander. I took my truck there on Aug 7th for an inspection. The morning of Aug 8th I noticed my exterior trim piece was missing. It was not brought to them in that condition. I called them immediately. I told the mechanic that the trim to the left bottom door was missing. He stated "No we wouldn't have been back their anyways for a car inspection."😮‍💨🥴 They were polite but I won't be returning.

William Georges

★★★★★

a month ago

Very flexible when I came to get a state inspection. They were very polite and professional.

Nick Baeza

★☆☆☆☆

6 months ago

Very disappointed had truck taken to shop. Just picked it up and still as bad as it was when it went it. Was quoted $650 to change spark plugs then when we told them they was just changed. They called and quoted us $1300 for spark plug wires,coils and a lose hose. Picked up truck was told to take it to dealership since its under powertrain warranty. Called and let them know of disappointment. Was told we'll itsstarting now and it wasn't when it came in. Point was not to get truck started but driving. Felt like they knew parts they was putting on would not fix issues. Still have to take truck to dealership wasted money and time for truck to still not run.

Harold

★★★★★

a month ago

Been coming here for years and years. These guys are the best mechanics in town and body shop. Stewart and Chris know how to run their shop. They do a great job at everything