Payless Tire & Auto

Jorge Alfredo Vargas

★★★★★

2 years ago

I went yesterday! They were fast and completed inspection for $25.50. Very accommodating and friendly. I'm probably coming for tires as well.

SwiperCarsAndMore

★★★★★

2 years ago

Great service and even better prices. Come here to get work done for a reasonable price . They fixed the wiring for ambient temperature sensor on my Benz in little time . Everyone here is professional.

KingJCB

★★★★★

2 years ago

Had brakes and a tune up done on my 2011 Acura TSX. They were very quick and the prices are reasonable. I’ll definitely be taking my car back when needed.

Kay Swannie

★☆☆☆☆

5 years ago

I went to get my brakes done, now my car is shaking so I went to another place to get them looked at. Turns out they put them on completely wrong to the point they’re FALLING off and are the completely wrong brake pads to begin with. Now I’m having to pay triple the price because they couldn’t do there job. I even called to tell them about it so they could be aware and he interrupted me completely and would not let me talk. I called to help them out but when he completely cut me off and got an attitude I hung up. DO YOUR JOB CORRECTLY AND PEOPLE WONT HAVE TO CALL YOU TO TELL YOU SOMETHING WENT WRONG. So disrespectful, will not be coming back. And I recommend no one does.

Amy

★★☆☆☆

3 years ago

Felt very very awkward here. One of the mechanics working on my husband cars stared at me very intensely when we pulled up to collect the car and then the same mechanic misplaced the car keys when we had paid and were trying to leave. I did not feel welcome here at all and could not wait to leave to be honest.

dedee Neveragain

★☆☆☆☆

3 years ago

Poor customer service.I had them do a Oil change 4 months ago and afterwards my gasket valve cover has been leaking.I have only Had the car 1 and 1/2 years.No leaks no issues until now. Now my oil and battery light came on they indicated just wear and tear but I just drove it out of town one week before wear and tear ….right. They also put a alternator on and now all lights come on a week later car and my car is stalling, leaking radiator fluid & running hot .New issues because I told Juan they messed my oil change months ago.I was stupid to go back to Payless auto.The Major dealership wanted to charge me 1100 to put on the alternator Payless about 225.00. I will never shop here ever again!!!!!Juan chewed me out for telling him about his mechanic, who messed up the valve gasket after the oil change. I recently got a warranty I can afford and get my car serviced at the major dealership who I trust and previously had my other car serviced years ago.So much for trying to save money. Thank God for the warranty.

Tim Cord

★★★★★

3 years ago

I'm an IT guy, not a mechanic. Not knowing how to fix car problems & not having the tools to be able to fix the stuff I DO know about is the worst. Thank the good Lord for Payless Tire & Auto! These guys are fast, honest, & by far the most fair mechanics that I've come across so far in Texas. I take my cars to them for everything that they have the capacity to repair. They even fixed my 2008 Audi A4 a few times. If you need an HONEST mechanic & you live/work near Irving, give these guys your business. They've never once led me astray.

Vanessa Castro

★★★★★

a year ago

Payless tire is always a great place to get what you need done to your car. From inspections to oil changes to a/c work. The owner is very knowledgeable and the employees are very attentive.

Sheila Stone

★☆☆☆☆

2 years ago

Been there a few time's. Asked them if it was my Hub bearings or shock absorbers clanging. They just said I don't know. The man Juan even cursed at me. Wouldn't even look at my vehicle. Very rude. They even broke my visor. ( TWICE ) and was very rude to me about it and wouldn't fix or repair it.

Tamica Wilson

★☆☆☆☆

2 years ago

They installed my starter for me and my radiator and forgot some screws. It was shaking and bouncing when I asked him what the problem was. They try to get me to pay more money in order to fix it. I had to get taken care of by another shop, I will never come back. Nobody likes being nickeled and dime when you didn’t fix the original problem

Tommy Raley

★★★★★

2 years ago

Payless has always had good customer service, prices, and making sure you’re informed and taken care of. We’ve brought multiple cars of ours here over the years along with confidentiality referring friends and family.

Henry Gamez

★☆☆☆☆

2 years ago

I took my car in for inspection, and the guy at the counter misread my insurance paper. He talked down to me, telling me my papers were no good, look at the date, what is today's date, comeback with updated insurance. I pointed out to him that the date he was looking at is the effective date, not the expired date, that's why I circled it with a marker, to make it easier to see. I told him there is no reason to speak to me like that, he shouldn't make me feel like a criminal, just take care of my business. He kept mumbling stuff, and I told him, to let it go, just do your job, your not going to apologize, but I forgive you, just do the inspection. He messed up, and I called him on it and he has a chip on his shoulder. Doesn't make sense, the guy is angry

Barbara Moore

★★★★★

a year ago

I been going to Juan for almost 19 years!! I have never had an issue with him or anything pertaining to my vehicles!! Customer service is always awesome and I send my daughters to him as well!! Thank You Juan for your awesome work down through out the years!! Your number one in our book always!!!!!

Aida

★★★★★

a year ago

I’ve been here twice and he has helped me get my car situated for a reasonable price. As a woman it can be hard to find someone who won’t scam you and they took care of me with no problems and very quick.

Curtis Hill

★☆☆☆☆

8 months ago

They are dishonest and bad at their job. They replaced my radiator then right after my air stop working. Had them look at it and they beat me out of $120 just to be told everything has to get replaced. I specifically remember hearing him say it doesn't work but it's full. But check the refrigerant pressure there was non line had been purged. I got pissed when he denied ever saying it. They are a scam!

Samuel Nehil

★★★★★

6 months ago

Guy got me settled in 7 minutes, professional work 💯

S.R. Usman

★☆☆☆☆

2 months ago

This man puts an innocent face forward but deep down he's a scammer. Charged me for oil supposedly put into the Transmission he replaced, but actually never did because the Transmission was rambling and when we checked there was no oil and there was no signs of leaks.