Performance Complete Auto Care

Clu

★★★★★

a year ago

I had another great experience having my car serviced with the guys at Performance Complete Auto Care. Scott is incredible, extremely knowledgeable about cars, and reliable. He explained and answered any questions I had about anything to do with my car.

Melissa Cooper

★★★★★

3 years ago

The most accommodating, professional, knowledgable, reasonable mechanic in Tucson! Seriously, this place and their staff are top notch. My boyfriend and I brought our cars in for general maintenance and a checkup. Turned out our cars (mine especially) had a lot of issues that went unnoticed by other mechanics for YEARS! Everything was thoroughly explained to us and they made sure we understood all that was wrong. The work racked up a lot of expense for us but he so generously gave us a discount, changed our oil for free, and even took my car to the wash when they were finished! I was completely blown away. I have never experienced this type of service at a car shop. This place is truly one of a kind! You will not be disappointed. Thank you Performance for making this experience as pleasant and painless as possible! We truly appreciate your work and generosity.

Mo

★★★★★

4 years ago

I had a dent in my back right quarter panel they were able to fix rather than replace (which 3 other businesses across town wanted to do). Their response time was quick after I put in an initial inquiry and they were able to get me in within a few days. The best part of the whole experience was that they were honest with the quote and honest with the expected time frame. Definitely recommend their work, can't even tell there was a dent in the panel and the paint job looks awesome. They have a great team and business.

Stephen Yelland

★★★★★

5 years ago

I just wanted to start off by saying I rarely ever leave reviews but I felt that this place deserved one. Just like previous reviews have stated, he takes his time to fully explain everything and doesn’t try to up charge unnecessary fixes. I brought in my Jeep for some suspension work and everything was shown and explained fully. He even stayed open longer than scheduled close time to insure the Jeep was given back by the end of the day. I couldn’t be happier with the work and the end product is phenomenal. Thank you Scott and your team for the right price and the expert work you guys produce! Definitely the shop to go to for on time delivery, excellent pricing, and exceptional work. Will be recommending!

Ryan Harrison

★★★★★

a year ago

I have a 2013 Cadillac XTS and not everyone is knowledgeable about how to fix it as I've brought it to several shops that couldn't help me. Performance Complete Auto Care fixed the issues with my car and has helped me maintain it. I've finally found a shop to replace the dealership and their terribly high prices. I'm a happy customer.

ron bishop

★★★★★

a year ago

Amazing auto repair shop. Extremely good with emissions. Got my Porsche 911 right through emissions. Probably have worked on over a 100 cars for me over the years. Never a bad experience

Stacie Bernades

★★★★★

9 years ago

Just bought a 2016 Nissan Altima and was side swiped by a careless driver, Scotty not only made it fabulous it's was reasonable. Much love to the business, customer for life..

Curran Shoulders

★☆☆☆☆

a year ago

I'm not entirely sure these guys did the job i paid for. If they did, they didn't do it right. I needed a new alternator. They installed it, and it seemed good for about a day, but i tested it at O'Reilly, and they said the alternator was still bad. The battery dropped to 12.5 while I was driving. I called Scott, who told me to bring the car back on Monday, so i did. When I arrived, Scott told me he didn't know i had an appointment, and i overheard him telling someone else he thought he was already done with my car... even though he was the one who told me to bring it back. He started googling things and watching videos and calling people because he couldn't figure it out. Eventually, he determined that if he just disconnected and reconnected the battery, it would reset the computer system. After that, the same thing happened. A day later, the voltage dropped to 12.3. The next day, I called and didn't leave a voicemail, so the shop called me back. When I returned their call, this time, I left a voicemail ,identifying myself and explaining the situation. After they realized who I was, they didn't return the call...

kurt grigg

★★★★★

a year ago

Really like how they work with the customer to see how they can help and fit in to their schedule, which as I witnessed is difficult with other customers dropping in with problems. Checked out the my car's computer codes and didn't charge me. They are very honest and outgoing. Nice job!

Jonathan Rose

★★★★★

Edited a year ago

I recently had the pleasure of visiting Performance Complete Auto Care for my car repair needs. From the moment I walked in, I was greeted with a friendly smile and a warm welcome. The staff was knowledgeable and eager to help, and they quickly diagnosed and fixed my car’s issues. I was especially impressed by the lead technician, Scott, who was incredibly helpful and knowledgeable. He took his time to explain the process and answer any questions I had. The shop offers a variety of services, from oil changes to engine repairs. I was impressed by the level of expertise and attention to detail that the mechanics had. They took their time to explain the process and answer any questions I had. The prices were reasonable and the quality of the work was top-notch. I was especially impressed by the customer service I received. The staff was friendly and accommodating, and they went out of their way to make sure I was satisfied with the repair. They even offered me a discount on my next visit. Overall, I had a great experience at Performance Complete Auto Care. The staff was knowledgeable and helpful, the prices were reasonable, and the quality of the work was top-notch. I would highly recommend Performance Complete Auto Care to anyone looking for quality car repair services.

Ella Hardy

★★★★★

a year ago

Very very helpful, efficient, knowledgeable. My car broke down, I had it towed as soon as they opened and they took care of it the same day. Found me a replacement part from a local junkyard when a new part would’ve taken 3 days, checked my AC system and replaced parts, checked my tires. Explained everything very thoroughly to us. Fixed the parts that the dealership messed up. Much better service than I’ve ever received at a dealer shop

Susan J

★★★★★

a year ago

This is probably the best shop in town. Glad they moved closer than Rita Ranch. Was referred here by an Uber Driver about 6 months ago who couldn't believe I was taking my car to be repaired across town. I mesh with the 'Beekeeper' attitude of you choose what you work for "the law or justice" especially since the law is broken. I appreciate Scott takes time to talk to me about the process if he has time. I am sure he and his 'easy on the eyes' family have been friends from other lifetimes together. I say very little, life's been hard, but I pay what he asks and I do not complain because he and his group ALWAYS go the extra mile in some way before repairs are completed. This shop has the knowledge of every kind of repair issue. I am deeply grateful and appreciative of the excellent work they do. I beyond highly recommend this shop.

Rebecca Valencia

★★★★★

8 months ago

Imagine being stuck 34 miles from home, with your eldest child, after a fun night of getting ready for back to school, only to find that your car won't start in the parking lot at 8 PM. The tow company I used suggested I take my car to Scott, instead of towing my car the 34 miles to my usual shop. There I was thinking, and planning how my son and I were going to get home and how I was going to get back up to town to get my car. Scott and his parts runner were there late and he diagnosed and fixed my car on the spot and got me and my son back on the road at 10:40 PM! And to top it all off he didn't charge an arm and a leg to do so! If I ever have any car issues in tucson again I know exactly who to take it to.

Kevin Harford

★★★★★

8 months ago

I would give Scott and the team 10 stars if I could. I am not the type of person to buy a new car so I have older vehicles that continuously need work but everything they have fixed has remained fixed. Every other mechanic I have used always cut corners with parts and I habe had issues with the wuality of work as well but these folks know their stuff and put in quality parts and work! Their honesty, knowledge, speed of service, and quality work has made them my only go to for any repair I need!

Shauna

★★★★★

2 months ago

ALWAYS A 10 out of 10!! I’ve being coming to Scott and his crew since I was 18 years old and I’m now turning 37!! A PLUS IS as a women sometimes other shops take advantage and Scott with is crew will never do that!! Come here for all your needs I promise you will never leave disappointed

Jason Salcido

★★★★★

4 months ago

Came in to get some bushing pressed into a control arm. Scott was the man!!! Got the bushing pressed into which I know were a pita no complaints just got the deal done and got me out in a very reasonable amount of time didn’t break the bank. Super kind and very easy to work with and was able to get it done on a Saturday! Nothing but, amazing things to say. 10/10 would highly recommend. I’ll definitely be making recommendations for other to come in. Thanks again Scott!

jasmine holloway

★★★★★

2 months ago

Please come here I’m black I’m young I came alone and I’m a gurl but yet they quoted me $200 less than jack ferier shop… the whole staff is super kind and I heard them making price adjustments for other customers old, young, locals, immigrants and i honestly can say they are my new go to…he explained to everyone they will not overcharge.They bought more expensive hose for my coolant and did not charge the difference just wanted me safe n taken care of…also what a shop less than a mile jack ferier charged me $480 and messed up then re quoted me $550. I was quoted $312 here I love yall so much and they make you feel like it’s your uncle fixing your car such a good vibe come here (keep in mind my car is a computer based new car a 2017 jeep compass trail hawk super difficult to fix anything on) the labor was half what they could have charged love love love them