About Business
For professional Car Repair care in Lowell, MA, Lowell, look no further than Performance Plus Auto Body. Their team excels at delivering top-tier results for Auto body shop and related Car Repair needs. Their customer-centric approach has earned them a 4.9/5 rating based on 233 pieces of feedback. They have become an integral part of the Lowell, MA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Lowell, Performance Plus Auto Body is ready to assist with your next project or repair.
Google Reviews
Colin Poole
★★★★★
a month ago
By far the best experience I have ever had at an auto shop. To begin - the staff were spectacular. Incredibly friendly, knowledgeable, informative, and diligent at keeping me updated throughout the repair process. The system they use to send progress updates was very easy to understand and unlike anything any other shop had ever offered me. I received updates via text with links to take me to a page that gave me the status of the repair and estimated completion date, the cost estimates and what my payment would be after insurance. The repair work itself was stellar - the replacement parts arrived much faster than I expected and looked great after installation; seeing the car parked when I arrived was a treat as it shone like new; perfect match of a difficult paint, polished and clean, with obvious attention to detail. The folks doing the repair work went above and beyond by even addressing unrelated issues like balancing my tire pressure, sprucing up the interior, and alerting me to maintenance that I had been neglecting. I received several personal calls to update me on the status of the car with additional details that were beyond what the web application explained and to alert me that repairs were going ahead of schedule. They actually completed the work two days sooner than the estimated pickup date and I got both a personal call and a text from the automated system to let me know I could pick up the car early. Special shout-out to Bob and George for the excellent communication skills, demeanor, and friendly attitudes. While my car was just there for body work they let me know that the shop will do many other services which I plan to take advantage of in the future. Performance Plus is the only shop I want to use from now on - they gained a customer for life thanks to everything mentioned above. While the reasons for needing their service may have been unfortunate - I'm truly looking forward to my next interaction with them! This business is what every other repair shop should aspire to be. 10/10
Christy Ou
★★★★★
a month ago
I was referred by a family member to Performance Plus Auto Body and had an excellent experience. The team provided outstanding service and kept me informed throughout the entire process with timely text messages and phone calls. When I picked up my vehicle today, it looked exceptional. Their attention to detail and pride in their workmanship truly stand out. I would highly recommend their services.
Patti Ghiozzi
★★★★★
a month ago
George and Bob did a remarkable job with my car. Performance Plus is the best autobody shop around. I was kept informed about the status of my car throughout the process. My car was even done earlier than expected. It looks great. I would highly recommend Performance Plus Autobody to anyone. You’ll be highly satisfied with their work.
Kalukeki Kaweza
★★★★★
2 months ago
Very professional service. My car looked as good as new after it came out of the shop and they gave it a nice wash too! They kept me updated on the completion time and the owner George is very polite. I also have to give Bob Smith from the front desk a shout out. Really nice guy and a true pro at his job.
Rose Wilkin
★★★★★
a month ago
It was great to work with George! He went out of his way to provide guidance on repairs for my car. When I called the shop they were very responsive and easy to work with. I will definitely be going back in the future if/when I need more repairs for my car!
joshua aponte
★★★★★
a year ago
I was very satisfied very the care and amount of work they put into my car. George was exceptional and very educated on my car to speak too. He truly made me feel like he was doing everything he could to make it look brand new again. And after I was struggling and being upset about it, it was very comforting to see the outcome. It was brand new again and they did a amazing job. Highly recommend!
mama bear
★★★★★
6 months ago
It was a very pleasant and smooth transaction all around. Bob explained everything to me and gave me peace of mind. The work was done faster than expected. My car was in great shape when I picked it up. I will definitely go to Performance Plus again should the need arise and insurance company will allow it. Word off advise to others ! if you can, bring your car here and not to Car Star. Thank you again for a job well done 👍🏻
Adam Narkunas
★★★★★
2 months ago
I brought my truck to performance plus for a small insurance claim while adding some out of pocket paint work. They made the whole process seamless, they were great to work with, and the quality and craftsmanship is second to none. Couldn’t be happier with the end result
S. L. Doran
★★★★★
4 months ago
A+ service and attention to detail. Seamless process from the moment I contacted them. The owner, George, called right up and got my info. Dropped off my car for body repairs and George had already contacted Enterprise to come pick me up for a rental, and had already shared my insurance info so everything moved along great. Stayed in touch throughout the repair process offering updates. Super friendly and easy to deal with, quality work!!!
Tabitha Schober
★★★★★
4 months ago
I had an excellent experience working with George and Bob. They were incredibly responsive, had crystal clear communication and worked with me in my budget. I was rear ended which is always a hassle and they made it as easy as a process as possible. Best yet they got my car back to me in a faster than expected time. I’ll never go anywhere else for autobody work.
Matthew Tillson
★★★★★
2 years ago
Highly recommend this auto body shop. I was a college student moving out of state when the vehicle was in a front end collision this incident happened. Performance worked with me to fix the truck within the last 2 weeks of December and had the truck back to me by my deadline.The staff was super friendly and communicative. The work to the vehicle was wonderful.
Maria Panagakis
★★★★★
6 months ago
I picked up my car today from Performance Plus Auto after a car accident, and they did an outstanding job. They even repaired all the dents, and now my car looks brand new. George and the entire team were incredibly helpful throughout the process, keeping us updated every day. Thank you all for the excellent work!
Sixto DeJesus
★★★★★
6 months ago
The Performance Plus team goes above and beyond on customer experience and Satisfaction! I truly appreciate George and Bob for their guidance and assistance during the process. From getting the vehicle in quick, completing the auto body work, keeping me updated, giving me a ride to the rent a car, receiving my rental and handling return, making sure that my due oil change was done and even Detailing my car. Bob is friendly, Knowledge and professional and I can't thank enough Bob, George and their whole team for such a positive experience while I was dealing with my car repairs! I highly recommend them. Sixto DeJesus
Dianne Morin
★★★★★
a year ago
I had a great experience at Performance Plus. My car was totaled, my heart was broken. Performance Plus took it apart and said they could fix it. They did, and my car looks beautiful. I'm very happy to have my car back. I recommend Perfomance Plus highly! They did an awesome job!
Cee Hang
★★★★★
4 years ago
George is the best. All the staff was very friendly and kept you updated as time went. If they had any questions for you they will call and/or email you and if you had anything to ask they will answer it. The service was great! The timing was earlier than estimated. They detailed the car before it’s ready to be picked up. Best shop around town. Definitely my go too for now on! Left some before and after picture and the results tells it self.
Ashish Aggarwal
★★★★★
6 months ago
They did an amazing job fixing our newer Mazda CX-30 that was dented on the rear driver side door and had wheel scratches. The paint job was blended perfectly and they did an amazing job fixing the wheels. The car looks exactly as it did when I picked it up from the dealership. They also took care of all coordinating with my insurance company, and pro-actively kept me updated on my car status.
Nicole Huard
★★★★★
3 weeks ago
I brought my car to be fixed from an auto accident from start to finish there was constantly communication about the progress of the work being done the service was excellent and the work that was done on my car was beyond my expectations amazing work and friendly staff would not bring my car any were else to have body work done highly recommended George and staff very polite and professional
Don Nguyen
★★★★★
Edited 6 months ago
I recently had my car repaired at Performance Plus Auto Body in Lowell, MA. They did a very good job. The car looks like new. Bob was very caring, courteous, and professional. I highly recommend this shop.
Sylvia Singh
★★★★★
2 years ago
Looks like a brand new SUV!!! I highly recommend Performance Plus’s entire team. From scheduling to drop off/pickup, the entire process was seamless. Dax/Tony were able to get my vehicle on their calendar within 1 week and the replacement of the tailgate and bumper was completed within 10 business days. All movements of the car from schedule to repair completion was communicated via text. Rental car arrangements were also made by the staff so it was a simple drop off vehicle and get picked up by the rental folks - all within 15 minutes. The interior and exterior were cleaned prior to pickup. Appreciate the quick turnaround and excellent communication, Team! 😊
Daysha Lee
★★★★★
a year ago
George was absolutely amazing from start to finish even before we met in person he was extremely accommodating with setting up a rental car and speaking to my insurance. He also kept me updated on all the repairs being done to my vehicle, checked-in with me about costs and asked for my input which I really appreciated. Overall, he went above and beyond to make sure that I was completely and totally satisfied and his customer service is truly one of a kind. I highly recommend Performance Plus and will be sure to use them again in the future!
