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About Business
Conveniently located in Baton Rouge, LA, Plantation Tire Pros has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Air conditioning repair service, Auto electrical service, making them a top-choice Car Repair specialist in Baton Rouge. Backed by 815 satisfied customers, they currently hold a prestigious 4.8/5 star status on our platform. They take pride in serving the diverse needs of Baton Rouge, LA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Plantation Tire Pros is the go-to destination for quality and service in Baton Rouge, LA.
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Google Reviews
Lance M
★★★★★ Plantation Tire was very professional and completed my work timely and clean. I would recommend them to anyone with auto maintenance needs!
Ej Jackson
★☆☆☆☆ Thursday, Jan 30,2020, my vehicle received an oil change and tire rotation. Later in the day, I realized a missing centerpiece on a wheel. On Monday, I stopped in, informed of my discovery, gentleman said, " check with me in a couple days or I'll give you a call". I went out of town for 2weeks, my vehicle was garaged, on my return, shortly after, I was in an accident, it then had to go into the bodyshop. Vehicle was parked for about a 3 week period due to this. I checked the oil stick, noticing very dark in color oil. It also had a smell. Decided to change it on Sunday, March 29,2020. Oil was very dark. Wed, April1, I stopped in to state/question my discovery, in which I was told to return the next day tospeak with Manager Ken. I return, speak with Ken, remind him of the missing centerpiece, he makes a call, says come by tomorrow and speak with the owner Mark. I ask twice to have Mark call me when he arrives. No call, I stop by, walk in asks for Mark, gentleman proceeds to hand me a package and printout. He says," He around here somewhere idk where". I wait a few minutes and then ask, "will you have him call me when he comes back", he say yes.. I notice a guy walking around but noone never approached him. 3:40pm, I call location, ask to speak with Mark, I am told he has left. I ask, "was that him walking around earlier", I am told yes. I ask why wasn't I informed, guy hangs up phone. I drive by, guy meets me at door, begins to have attitude and tells me it's not his problem. I ask why wasn't Mark told I was there to see him, guy slams door in my face and locks it. As I get back in my vehicle, I notice him come out, I turn and ask, "is this how you treat all customers". He proceeds to turn around and yell in the parking lot. I approach him and ask why is he yelling and that's not the way to deal with a customer. I ask why am I being given the run-around, he then goes back inside and closes door in my face again. 2 mechanics, 1 oil tech, and a dealership services manager all agreed the oil was not changed and oil should not have been that color with less than 3000miles driven as well as short period of time. Oil sensor and engine lights have been going off since this oil change due to dirty oil not being removed. I have been given Nothing but the run-around regarding this issue with no help or hint for a resolution of customer satisfaction.. I've observed the difference in treatment of CERTAIN customers at this location. The NAME SAY IT ALL... If you are not Caucasian, take the name for what it says.. That is the mentality of the ppl here...Look at the extent of the response that was given compared to the others. NOT 1 PERSON OF ANOTHER ETHNICITY...Look at how he has tried to Villify my review.. ALL IS FALSE ... Maybe I should just release the videos since they want to play dirty....
Michael Breaux
★★★★★ I brought a flat tire to Plantation to check. Ken called me about an hour and told me the tire was not fixable. He quoted me a price on a new tire. Had the new tire put on, and they installed tire on car. The cost was less than quoted. Ken was friendly and the service was excellent.
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