Porsche Bellevue

Jerry Murphy

★★★★★

6 months ago

Taking my Porsche 911 for its first service, the team at Porsche Bellevue did a great job of meeting my questions and requests with enthusiasm and patience. Being the first time the car has been on a lift since my purchase, they did a detailed video of the bottom of the car, to highlight the current conditions and give me a sense of confidence when I hit a pothole in the road, the car’s bottom survived without a scratch. Matt and Lucas treated the car as I could only hope. I would highly recommended this location to any fellow Porsche owners.

Steven Holste

★★★★★

2 months ago

I called Porsche Bellevue a couple of days ago to make an appointment for my 911. In particular, I was interested in "hard-wiring" a battery charging solution for my car, in order to make the attachment of the Porsche-branded Battery Charger (a) faster, (b) easier, and (c) more secure (compared to using the standard charger alligator clamps, which have a variety of drawbacks that I won't go into here). At my oil change service a few weeks back, my service advisor, Nicole, had advised me that a hard-wired charging solution was available. The first step involved making an appointment. When I called, I was surprised and pleased that there were appointment times available without a lengthy delay, so I made the appointment. When I brought the car in, Nicole was ready and we were off to the races. I didn't request a Loaner Vehicle, since I planned to stay at the dealership and see what was new. (And, as you might expect, there were some intriguing vehicles on the floor -- including a GT3 Touring and a GT3-RS -- so, yes, I enjoyed my visit.) Within a reasonable timeframe, the work was accomplished. A hard-wired connection (to the battery "+" terminal, as well as the remote "-" charging post) was completed. I look forward to testing it soon by attaching the battery charger and putting it to work. Final thoughts: The key factors in getting this work accomplished (including the ease with which I was able to make the service appointment; the time my 911 (and I) spent at the service appointment; and the amount charged for the service) all contributed to a very satisfying experience. Porsche Bellevue seems like a great place to buy and service your car. STH

hjc#2

★★★★★

a month ago

Awesome experience having my car serviced. Great customer experience. Joe, the service representative was extremely nice, very professional with clear communications and expectations. They provided a clean new loaner. When I picked up my car, the service was done but they also washed the exterior and vacuumed the interior. I'm a happy camper. Thank you.

Joseph Rosa

★★★★★

a month ago

I purchased a previously owned Macan from another dealership and have been having it serviced at Porsche Bellevue. The service at PB has been fantastic! They have treated as if a purchased it from them. Advised me on a few things it needed and over the year whenever I call my service advisor, Alex Smith, I am reassured that I made the right decision in purchasing this stunning car and I love driving it. Alex has been an excellent service advisor and the team at PB are best automotive professionals. I highly recommend PB!!

Dana Specht

★★★★★

6 months ago

Our salesman was Horst and he was amazing! We highly recommend him and would work with him again. Courtney in finance was great to work with as well. Great dealership to buy a car from. We absolutely love our Tesla Model S!

Steven McKay

★★★★★

Edited a month ago

New Porsche day. Bought a new Macan EV Turbo. Great dealership experience from whole team. No high pressure. Accommodated every request to test drive and view car outside showroom etc. showed as many options as were available. Service and sales introduction. Sales manager joined to say thanks. (It’s sometimes just the little things and Porsche Bellevue did all the little things right). Lots to learn about the car but I’m sure he’ll is on hand if needed. Happy new Porsche owners. Likely won’t be out last.

Brandi Jacobson

★★★★★

3 weeks ago

Brought my 2018 Cayenne Hybrid in with an unusual electrical/computer problem. When a solution wasn’t immediately obvious, the issue was escalated to foreman Dan who took time to hear my story. More diagnostics revealed some concrete issues and other possible ones. My Service Advisor Nicole was extremely responsive over many days time to keep me updated and assured that the process was moving forward. I felt heard by both Nicole and Dan and truly felt like they cared about getting me back on the road quickly and safely. Stellar service experience overall.

Joshua C

★★★★★

3 weeks ago

Nicole is the best. She is very communicative and worked hard to make sure my issue was resolved. Her diligence managing the service makes me come back.

Raja Tirumalasetty

★★★★★

2 months ago

Kevin Shi was great! He got us a timely allocation for a new 911, helped us configure the car with meaningful options for the PNW and ensured a smooth trade-in and handoff. He further recommended post care options for a safe experience with the car in PNW winter. Best part, the sales staff and finance weren't pushy and respected our preferences. Finally, loved the gesture of a packed goodie bag for our family!

Chris Null

★★★★★

2 months ago

We recently purchased a Porsche Macon S. I’d say without hesitation it was the best car buying experience I’ve had. From the second we walked in the door to the final handshake, this was a five star operation. Amanda was communicative, honest, well versed on the features, and professional. Service touches like a full detail of the car and a personal “training” and setup of the cars features and settings. Little things like the multiple offers for beverages, topping off the gas tank, and a personal visit by the GM to say thank you for your business actually matter. I’m buying all my cars at Porsche Bellevue. Hopefully all Porsche’s 🤞🏼

Tiffany Walker

★★★★★

2 weeks ago

Excellent customer service, above and beyond any other car service I’ve experienced. Anastasia is always a pleasure to deal with, makes handling any service appointments so seamless. She always addresses all issues and communicates effectively throughout the entire process. I especially like the texting process because it makes for quick easy updates. The entire service team is wonderful as well, I appreciate they are always available even if I just need some air in my tires.

JC Louie

★★★★★

3 months ago

My wife recently purchased a CPO Cayenne GTS and we had the pleasure of working with Stephen. He was extremely helpful and provided assistance every step of the way. It was an out-of-state purchase, so the registration process took extra time. The transporter coordinated with Stephen for the vehicle pickup date and everything went according to plan. Upon delivery, I was thrilled with the overall condition of the GTS. We truly appreciate Stephen’s unwavering support throughout the entire process.

Sara

★★★★★

a month ago

Great experience! This is my first Porche and Mitchell and team were so kind and informative. There was zero pressure and it was actually fun. That’s saying a lot because my past experiences purchasing cars have often been stressful to navigate and time consuming. Porche Bellevue was an altogether terrific experience.

Frances Haskins

★★★★★

2 months ago

Buying my SUV was a great experience thanks to Jeremy and Rashid. They were friendly, professional, and very helpful from start to finish. I really appreciated their honesty and attention to detail. I’m extremely satisfied with my purchase and would definitely recommend them to anyone looking for a vehicle.

Max Gnarski

★★★★★

2 months ago

I get my Panamera serviced here that I didn't purchase from here. I already have had 2 moderate issues with the car, with the car being under 35k miles. Historically my experience would be dread going to the dealer, but my service consultant Matt Moody makes it a fantastic experience that I almost don't mind going in to fix the car. Especially since I live 85 miles away. His communication, attention to detail, and him being an overall great human is what makes it a great experience. My car is a full wrap color change ppf and the car wash the staff does when I get it back is also fantastic. It looks like I just got it out of a high end detail shop. Fingers crossed that the next time I go in is for maintenance work and not repairs.

LeAnh N

★★★★★

2 months ago

I had an amazing experience purchasing my Cayenne at Porsche Bellevue. Kevin and Rob were a pleasure to work with, knowledgeable, professional, and easy throughout the entire process. Jared in finance was also fantastic and made everything smooth and straightforward. The whole team made the experience seamless, and I genuinely enjoyed working with them. I can’t wait to purchase my next Porsche with this group. Highly recommend.

Jimmy

★★★★★

3 weeks ago

Amanda Gomez is the GOAT. Will contact her for my next deal 🙂 Quick to respond and didn’t waste my time and got the deal done. Very happy with this deal. We jumped on a flight the next day. Had a blast in the SVA on the way home. Best experience hands down.