Precision Mercedes

Sandra Garner-Samarron

★★★★★

2 years ago

Precision Mercedes is absolutely outstanding! I was ready to start my trip in my Mercedes sprinter RV, but low and behold, my battery was dead and needed replacing. I called around and no one would be able to assistance for days, some didn’t even call me back for many hours. Then I called Precision Mercedes; they were able to get me in immediately. Upon inspection, Frank noticed I had a “check engine“ light on. He determined it was due to an emissions recall, which can only be completed by certain Dealers. Pricilla took the initiative to call around California to find a dealer who is authorized to perform the repairs, and set up a appointment for me. While they performed the work, Frank and Pricilla continually updated me on their progress. Frank also performed an additional safety check to ensure I have a safe trip, as I am handicapped and have limited mobility. All of the staff at Precision Mercedes are wonderful, professional and caring. I’m not sure if they service other makes of vehicles, but I would highly recommend checking with them as their service is truly outstanding And lastly, the prices are very reasonable.

Yvonne Persia

★★★★★

6 months ago

Honest work and best prices. My mechanics and maintenance team for my cars since 2011! Thanks Frank and team.

A G

★☆☆☆☆

2 years ago

Came in for a simple engine oil change. Next morning I hear a rattle in my new engine.. come to find out they used cheap oil and aftermarket oil filter on my high end sports car :/ and OVERFILLED oil potentially causing great damage to my engine. My engine only takes 6.9 qts they put 9qts!! Do NOT TRUST THESE MEXICANS they do dirt work and leave you with costly repairs!! The kid working for them seems depressed/under the influence and always agitated. that same kid did the job on my car

Eric Taborek

★★★★★

5 months ago

Frank is a great mechanic and will not waste your money.

Michael Nakh

★★★★★

2 years ago

Great place. The service and guys are knowledge and we’re able to help me quickly. I highly recommend them.

Dan B

★★★★★

a year ago

Great service, price and speed! I was lucky and was able to come in immediately to have my GLC looked at. I was overdue for my B and C service, oil change, and both rear brakes were done. Took them maybe 2 hours to do all that for roughly $800. Last time I got new brakes was front brakes at a Meineke for around $1000 in '21 in San Jose - no other services. Another perk is there are plenty of restaurants, grocery, Ace hardware, and coffee in walking distance to kill time while you wait. Definitely my go to place for my care service and repairs going forward!

T MrC

★★★★★

11 months ago

I would like to thank Frank and Priscilla for their expertise and kindness helping us with our vehicle.. I highly recommend Precision Mercedes.

HOLLY VALERIO

★★★★★

4 years ago

Frank is great! I have purchased a few cars from him and am looking into another this week. I am actually excited to have another Mercedes so that I can bring it in to P.M. and not have to deal with anyone else. Most people tell me not to get a Mercedes because the matinenece is so exhausting and expensive but not with these guys! Aways happy to pay my bill which is by far cheaper than any other foreign shops! Thanks for everything !!

Odette Delahanty

★★★★★

Edited 4 years ago

Always top notch! I've been taking my Mercedes to Frank at Precision Mercedes for over 8 years. They take great care of my cars, I feel safe and confident in the work they do. The staff is friendly, honest, and easy to work with. Thank you Frank and Precision Mercedes, you guys ROCK!!

Keith Perdue

★★★★★

5 years ago

Outstanding is all I can say. Unbelievably fast service. They found several tire suppliers that gave me choices re: cost, guarantees & availability. I got the lowest prices with the best guarantee. This is my "go-to" repair shop forever!

Curious George

★★★★★

8 years ago

Frank is the man. Not only an amazing mechanic but so honest and friendly. I will never take my car anywhere else. I'm always amazed at how efficient they are as well because they always seem like they're working on a dozen cars at once and mine is done so quickly. Feel lucky to have them

Richard Ralston

★★★★★

3 years ago

Frank and his team are just the BEST mechanics ever, they take such good care of all our cars and our family. we have been going to him for many years, good experiences all around!

Brian Stocks

★★★★★

5 years ago

I called Precision Mercedes at 8:30am on a Tuesday to schedule an appointment. I had issues with the ABS warning light coming on, as well an acceleration issue in my 1998 C230. They said can you bring it in now? I said absolutely! I dropped the car off at 9:00am and the repairs were complete by noon. Very good communication and the price was reasonable. The car runs perfectly! I will certainly go back for any future service requirements.

Donna Salvi

★★★★★

8 years ago

I have been going here for 5 years now, I have an older SLK and they have always kept my car running excellent. They are very customer focused and truly honest. They will tell you exactly what needs to be fixed and always try to do it the cheapist way. And they ALWAYS fit you in when you have a problem. I truly trust and appreciate them!

Katherine Ehinger

★★★★★

4 years ago

Called last Thursday to get my broken window fixed (it was stuck a few inches down) before the massive rain storms hit. I procrastinated getting it done and I really wasn’t expecting anyone to be able to fix it within my time frame but called Precision as a last ditch effort. The lady who answered (very pleasant person!) was able to fit me in that day and they fixed it within a couple of hours, even charging me less than the initial quote given. They really saved my car from being ruined by the rain and I’m so grateful! 5 stars all around for this place!!!

Lalos Mexican Antojitos

★★★★★

8 years ago

I took my sprinter van that has been to many shops because no one can figure out what was wrong with it! I brought it here and within 1 hour they told me exactly what was wrong. They completely re made my van and is working like new. Totally worth the hour and half drive to get here. Will be back

Josephine Ramirez

★★★★★

4 years ago

Frank is amazing!! I’ve been taking my Mercedes to him for the past 10 years they’re always fast they do such a good job and so reasonably priced , their the best ! I recommend them highly.