Precision Tune Auto Care

Irene Gruter

★★★★★

a month ago

They are very accommodating, friendly, and professional. Whenever I have had my car in for repairs, etc., everything is done to perfection and in a timely manner. And, their prices are very reasonable – I am very happy with their service and will continue to bring our vehicles to them for any service.

Emily Seals

★★★★★

a month ago

I cannot recommend these guys enough! It’s very clear that the owner cares about taking care of people above all else. Even when the owner isn’t there I feel confident I’m in good hands. They are always transparent, fair, and going out of their way to educate you if you ask. They’ve secured a customer for life in me.

Mason Shockley

★★★★★

2 months ago

I came for a Pre-purchase inspection. Everyone was extremely helpful. They recommended I purchase the vehicle, but also showed me something they found. They gave me a quote for the repair. I was able to use that and negotiated a better price for the vehicle by $400. I would go again in a heartbeat! They knew I wouldn’t be around to use them for the maintenance because I was from out of town, but still took their time and helped me out!

Paige Chenoweth

★★★★★

Edited 4 months ago

I had a great experience at Precision Tune in Hixson! The staff was friendly, knowledgeable, and communicative about what my car needed. They completed my tune-up quickly and even pointed out a few minor issues before they had the chance to become bigger problems. Pricing was very fair in my opinion, and Lenny made sure to explain everything that the mechanics were going to do ahead of time. It’s rare to find an auto shop that’s this reliable. I’ll definitely be back!

Ashlee Mitchke

★★★★★

3 months ago

My boyfriend and I were visiting from out of town when my check engine light came on. Precision Tune Auto Care was the closet place to us at the time and boy was I thankful!! The manager (I believe Lenny) took the time to not only squeeze us in but made me feel very reassured that I was in great hands. From conversation alone, I could tell this was a genuine auto shop that cared about its customers. Not only did he diagnose and fix my car problems, he took the time to help me understand the issue and mechanism at hand. As a woman, I have often felt that car repair shops don’t take the time to thoroughly explain what is going on but Precision Tune Auto Care did such a wonderful job at helping me understand my car better. They have such reasonable pricing as well. If I wasn’t from out of town, this would officially be my new auto care shop!

Bret Barton

★★★★★

4 months ago

Precision Tune was referred to me by a trusted friend and everything he shared about this shop and the Manager, Lenny, was true. Lenny was friendly, provided prompt service, and completed the agreed upon work at a more than fair price. I will use Precision Tune again for my future automotive needs. I recommend them!

Sandra Brown

★★★★★

4 months ago

The manager is the best hands down. I moved to Tennessee 5 years ago, read his reviews and decided to get some work done. Always willing to help people out and seems to be very fair. Down to earth friendly guy. Never had a problem with his work. Moved away, changed cars, and moved back in a year. Had issues with other places and decided to stick with who I trust

Horton

★★★★★

4 months ago

The service combination package they offer, which includes exchange of all the fluids (transmission, coolant, brake, and oil) would cost far more if priced individually, and multiple other services were also included. The service was done quickly as I dropped the car off mid-afternoon one day and it was ready by lunchtime the following day. The staff is courteous and ready to work with.

Matthew Kraft

★★★★★

2 months ago

Honest and expedient. I’ve been to several auto shops before being referred to Precision. I can confidently say they’re head and shoulders above their competition in customer service and professionalism.

Elisha Grider

★☆☆☆☆

4 months ago

I was not too happy with over all service. Truck was towed there overnight with a busted water pump. I was never called to let know of how much it was going to cost then took double the time to fix and was about to be charged over $700 then after bringing up my concerns than the final charges were over $600. Most of the charge was in labor that took double time supposedly. Was also charged for diagnosing when most places will waive if they fix the problem. I was able to pay for that but some people would be without a car if they couldn’t pay. Lenny stressed it was a women friendly shop and women can trust them that they will be taken care of but not so sure about that this time. Just being honest so the next women don’t get stuck with a bill that they cannot pay and without a car.

James Brumbaugh

★★★★★

a month ago

Took my car in recently. Lenny was very kind. Knowledgeable and explained a lot. Service was quick and fairly priced. Can't ask for more.

George Schwartz

★★★★★

4 months ago

My car was riding very rough, especially when going over bumps. I called Tammy and she was able to get me in and taken care of the same day to have my shocks and struts replaced. 10/10 would recommend to anyone

angela

★★★★★

5 months ago

I have been taking my car to the Precision Auto Care Team at the Hixson Pike location for many years (for various services) and I have always received courteous and professional service every time. Lenny and Precision Team are skillful in their trade and they are #1 in my Auto Car Needs.

Terrell Magouirk

★★★★★

6 months ago

Precision Tune on Hixson Pike always comes through in the clutch. Great work along with very reasonable pricing. Lenny who works the front desk is an absolute master of customer service. Great place to take your vehicle.

T L

★★★★★

6 months ago

Lenny n his crew are the best. One of the few places you can still trust...upfront about pricing, fast service, and honestly concerned about keeping you safe in your vehicle. Can't recommend enough.

J M

★★★★★

7 months ago

Lenny is absolutely amazing and we highly recommend this whole team! As a mom with children I just take my children to the ymca child watch when I get my car worked on or do the handy key drop the night before. Very safe area and always positive experiences and Lenny and his team like Cordell and others always going way above and beyond and treat you like family!!

King Gotti

★★★★★

6 months ago

Most trusted shop I’ve been to in a very long time. Lenny will let you know what is actually wrong with your car not just try to Upcharge you on services you don’t need. They do great work and give you a great price.. highly recommended