Google Reviews
Zachary Dawson

★★★★★
a year ago
I had a great experience here. My alternator went out unexpectedly on a Friday late-afternoon, and I rolled in Precision with the car barely running. They took me in and fixed everything up same-day and saved me. Huge thanks to them.
Mike Farley

★★★★★
Edited a year ago
This place is awesome. Max and Jake have owned it for over 20 years and it is still booked up most of the time - that speaks volumes to me. If any business is still open, and busy after 20 years, you know they are solid. I took my Yukon there for an alignment and they had me in and out in about 45 minutes. My truck rides as smoothly as ever, even with 190,000 miles on it! Some of the other reviews state they are expensive - I disagree. They are very fair and honest and do excellent work. In auto repair, you get what you pay for. If you can find another place that is fair, honest, and cheap - go for it! I don't think they exist. I work on my own cars quite a bit, but when I need real professionals to take care of something on any of my cars, I go to Precision Tune.
Misty Hickman

★★★★★
a year ago
I have used precision for years now and they always do fantastic work. They are very reasonable on prices as well. The men working in there are very friendly as well. Just an all around great shop for your vehicle needs!
Nick Brown

★★★★★
a year ago
New to the area and was looking for a new shop I could trust. I've been going to precision tune shops for almost 25 years now and since they are franchised I've had shop ownership and management change on me a few times but have always had good experiences. I was glad to find a precision tune out here too! The Springdale location is 5 stars. The work is quality, prices are more than fair, and the techs give you honest recommendations on required work. Jake and Stephanie ( hope I spelled that right) were friendly and welcoming as well as helpful with some local insight on the area. Definitely found our new shop out here. I like to do a lot of my own maintenance but won't hesitate to take any of our vehicles here! Highly recommend
Jorge Covarrubias

★★★★★
Edited 7 months ago
I’ve been coming here for over 10 years, and the service has always been exceptional. The staff is consistently friendly, professional, attentive, and trustworthy, making every visit a great experience.
Shari Reed

★★★★★
a year ago
Our family has used Precision Tune for all of our cars/ trucks for over 10 years. Jake, Max, and all of their staff have always taken care to make sure we are happy customers. We highly recommend them from a simple oil change to more complicated car care.
David Bailey

★
☆☆☆☆
4 years ago
I got a “tune up” for $199 and some change, and I’m still miss firing on #3 because it doesn’t include wires & coils. I called and was quoted $100 each on coils, no mention of the wires. I guess I’m expected to return for more labor costs? I was only paying for the convenience, and now I’m going to have to finish the job myself at my expense…, see how they are old and dirty. Same coils & wires, and still missing on #3…. Day two: Upon replacement of #3 ignition coil, found two black plastic “wire ties” assisting contact with the “wires” from the harness to the #3 coil, and only #3 coil. Something a person replacing spark plugs would unmistakably notice. No mention of it to me by Precision Auto?
Mike Price

★★★★★
a year ago
Excellent service. I take my personal vehicles there when they need maintenance or repairs and for oil changes. I also have my fleet of work vehicles serviced at Precision Tune. I’ve noticed many other contractors use Precision Tune for their fleet service as well. That indicates affordability and reliability
Cathy Wissehr

★★★★★
Edited 10 months ago
I have been going to Precision Tune Auto Care for 16 years. The staff there is the BEST. I feel totally confident in the service they provide, recommendations for future service, and fair pricing. As a woman, it is sometimes hard to trust auto repair shops, but these guys are the exception. I won't go anywhere else.
Mike G

★★★★★
4 months ago
Nicest, fastest, most reasonable shop in Northwest Arkansas! Jake and the crew will treat you like family! 💯
DarkMage ofLight

★★★★★
6 years ago
The place was on the money. I needed a transmission fluid change, that is what I got. No haggling, no pushy sales, just honest, good hard work for a good price. The manager was very helpful, he kept customers and his crew moving along and they were all very professional. I asked to see the quality of the fluid they took out, he brought me a cup of it. The quoted price was more than he charged me, and they were helpful answering questions about my transmission. I take care of my baby(pictured) and they showed the same respect! If your looking for honesty good work, this is the place. Thanks guys and I will be back!
Greg Clark

★★★★★
7 months ago
I always receive the very best service from Precision Tune. I've been a Precision Tune for more than ten years and have always found them fair, expedient, and professional in our vehicle maintenance partnership.
Dakota B.

★
☆☆☆☆
9 months ago
They may be able to do a few things but an interlock install is not one of them. Told me an hour to hour and a half, took 3 and then dude was rude to me and suggested I could’ve brought it in any other time and yadda. Interested me because I didn’t recall asking him what I could’ve done differently. Just childish. On top of that, they wired it into the wrong stuff, and the same day they installed it, it reset and I had to go have it rewired completely. They also made a mess out of my trucks exterior somehow, and didn’t clip my dash back in properly. They also charged me $400. So do with that what you will. Sorry bud, going to have to be an adult and smother that ego. Honestly though these guys shouldn’t hang it up. Good luck.
Jimbo 138

★★★★★
9 months ago
I can't say enough good things about this shop. I called and they hit me right in. At first I was told I was gonna need an alternator, but then was told it was a missing bolt from the tensioner. Then I was told it was a broken bolt in the alternator. The mechanic was able to get the broken bolt out, saving me from buying a $700 alternator. The manager could have raked me across the coals, as I had to have my car fixed that day. Instead, he was honest. Every time there was an update he told me the good news and the bad, so I was prepared fir how ever it ended. I the end he documented the issue good enough that KIA paid for the bill. This is now my me panic shop. Both the manager and mechanic did a fanatic job. Thank you to both. Faith in mechanics restored.
Jim Cash III

★★★★★
Edited 2 months ago
These guys do a great job! Honest and fair pricing. Another shop quoted more than was needed. Will be back for future needs.
Vincent Bryant

★★★★★
4 months ago
I was having an issue with my vehicle throwing multiple codes, and I didn’t have the time to deal with it myself. I stopped to have them look at it and they got me right in and was able to locate and repair the issue.
Adam Humphrey

★★★★★
7 months ago
I have taken my cars to Precision Tune Auto Care for years and keep coming back because the people there are always friendly and eager to help. They bend over backward to get work done quickly while still doing it right. Prices stay fair, so I never feel any shock when I pay the bill. From simple oil changes to bigger fixes, they explain what is going on in plain terms and only suggest what I truly need. Every visit leaves me feeling heard, valued, and confident my car is in good hands.
Audra Campbell

★★★★★
6 months ago
Had an excellent experience getting my car’s brakes inspected. Inspection was conducted and price was double checked with me before service began. Great customer service, service speed, and price!
Donna Bell

★
☆☆☆☆
3 months ago
Couldn't diganose why engine light was on. Took it back as requested so they could get their lead mechanic to diganose. Only to be told he didn't show up to work. I took it to another place and they quickly found out that the wiring in my car was damaged due to rodent chewing on the wire. If I had let it go with out anyone making any suggestions I could have been in trouble . Never will go back
Katrina Simmons

★★★★★
3 months ago
Consistently excellent service. I cannot state enough, the peace of mind I have anytime I take one of our vehicles to Precision Tune. Whether it’s for a routine oil change, dashboard light, weird noise, or a large problem. Jake has always listened to my concerns, communicated with me very clearly, and investigates every option available for whatever solution is needed without any pressure or defaulting to the most profitable scenario. I feel safe and confident not only with myself and my cars but also my teenage son, and young adult daughter’s needs. I recommend Jake and PT to everyone I know.