Precision Tune Auto Care

Crystal Smith

★★★☆☆

11 months ago

They were very clean environment and friendly staff. My car got to for a test drive and looked at immediately. The only downside was they didn't tell me the estimate was going to cost me $43.. for that price they could have at least put air in my tires.. but overall I'm going back to have my car repaired there

Teshawn Brown

★☆☆☆☆

a year ago

My 19yo daughter paid nearly 900 dollars to have diagnostic and repair done on her vehicle. She was advised her vehicle was ready today. When she picked up her car, she literally had issues as soon as she tried to reverse from the space, they parked it in. In addition, her brakes were fine when she took her car in but now there are issues with them. She spoke with a woman named Brenda and expressed her concerns, and was advised those issues were related to module communications, and she would have to take her vehicle to a dealership because this location is ill equipped to handle module issues. She hadn't previously communicated any additional issues to my daughter until today when she was told her car was ready. Brenda said there were 29 codes when they checked but did not mention this to my daughter at the time of diagnosis. The purpose of my daughter requesting diagnostic was to learn everything that was wrong with her vehicle and make a plan for repair. Even though her car was not safe to drive due to issues that weren't even present when she brought it in, Brenda made no effort to assist her in resolution. Considering she knew there were additional issues beyond her scope at the initial diagnostic, this feels predatory and underhanded. I can't help but think she intentionally withheld the additional information so my daughter would move forward with paying her company for the repairs even though she knew my daughter would end up having to take her vehicle elsewhere (and pay more) in order to make it safe to drive. My daughter has a modest income and would have opted to take her car to the location that could completely repair it had she been given the facts at the initial diagnostic. This is a terrible way to conduct business, and it reflects poorly on the franchise. My daughter is once again inconvenienced after this company had her vehicle for almost a month. Update: a day later and now her car won't even start! It's in WORSE condition than when she took it there.

Lyn

★★★★★

7 months ago

About a month ago, I had an issue with my AC system. Because I thought it was a serious issue, I contacted the Kia dealership. They told me it would cost $250 just to check the AC, and $250 to check why my passenger side window wouldn’t roll back up properly. Needless to say I didn’t go there. My girlfriend told me to check out Precision Tune and I’m glad I did. Brenda took her time and listened to my concerns and my car was fixed in less than two hours. Pricing was excellent and I felt like I could trust them. My headlight went out yesterday and I got it fixed in less than 30 minutes. I love this place!!!!!

Michelle

★★★★★

a month ago

They installed my head light and also go there to get my oil change. They are awesome team

Summer Hill

★★★★★

Edited 2 months ago

Great mechanics great customer service always explain a problem thoroughly always have a good experience definitely would recommend Precision Tune to others in need of a car fixing or oil change

Jessica Lynn

★★★★★

Edited 2 months ago

They are awesome and the only place I take my car to get service, no matter what the problem is, Precision Tune is the place you'll want to take your car very honest, trustworthy when it comes to your vehicle

Pamela Higgins

★★★★★

3 months ago

This is the only place I come to about my car. The people are friendly and most of all they are honest about what's going on with your car. I can't forget about miss Brenda I love her❤️

Juli Cravens

★★★★★

Edited 6 months ago

Brenda and the crew at Precision Tune are amazing. They work fast, they are honest and keep you posted if anything comes up. I very much appreciate them and their commitment to customers.

Tracy McClurkin

★★★★★

Edited 4 months ago

I went in on Thursday and was informed that they were busy and I loved being told upfront, said I'll be back tomorrow! And considering it was Friday I was Serviced quite fast. Been coming here for years. Love the friendly customer service. And the prices are very reasonable.

Steven

★★★★★

5 months ago

Every time I go to this location they are honest about the work they do and the work that needs done. They don't try to push other stuff on me and take care of the problem at hand. I was having Catalytic Converter issues and they took care of it! I highly recommend the team at this specific Precision Tune Auto Care location! Friendly, honest. Thank you!

KM

★★★★★

6 months ago

I have been going here for awhile and each time I have been satisfied..the guy Don at the front desk always is very attentive and greet you with a smile..Brenda is another one when it's something going on with my car she explains it break everything down and has that sense of urgency..these guys ARE HONEST!! and will get you in and out and I highly recommend this place if you want the Jon done right..not to mention the prices are the best in York County PERIOD!!!!!!! VERY RESPECTFUL FROM THE DOOR TO THE FLOOR OF THE BAY IN THE BACK!! go check them out..I promise you..you will be back just like I have!!

Robin Gaitan

★★★★★

4 months ago

Always fair and honest about your vehicle. I have been going here for years and always been happy with my service. Brenda is friendly and honest.

Adam Buckles

★☆☆☆☆

3 weeks ago

Got a wheel bearing there in July and I'm already replacing it. The new one I'm getting costs a fraction of it. Plus they charged me to inspect it. IMO, they should have waved that once the agreement is there to fix your vehicle. It was WAY overpriced!

Ryan Bailey

★★★★★

5 months ago

Great service! I came in in the middle of a road trip with a bad axle. They diagnosed and got me back on the road with the new one installed in just a few hours. Very reasonable with the pricing...my mechanic at home quotes me almost double to do the same. All this while short staffed. You guys Rock!

D B

★★★★★

a month ago

I just moved to the area and need some maintenence done. I called and there was zero sales push (LOVE THIS), I told them what was going on and got quotes and suggestions with zero pushback. I take my car in this week and Im pretty confident I wont have to edit my review.

Chris Ellis

★★★★★

2 months ago

I’ve been using the Precision Tune in Rock Hill on Cherry Road for 20 yrs. Service Manager Brenda has always been delightful, honest and straight forward. Maintenance has always been spot on. I am moving soon and will surely miss this place.

Rebecca Dean

★★★★★

2 months ago

I just happened to stop in because I needed an oil change. They took me right in and got it done right away. While I was sitting there very, very pleasant lady at the front desk too. And the work was great.Thank you