Premier Auto

John Tyler

★★★★★

12 years ago

My experience here has always been positive. I have never felt like I was ever taken advantage of and will continue to have my vehicles serviced here, I trust the owners Karen & Mark.

Mary Ellen Cook

★★★★★

7 years ago

It's always a pleasure to visit Premier Auto. Staff is attentive to the client's needs and will accommodate a busy schedule. Work is done in a timely fashion and pricing is fair. Very clean and organized facility.

David Streeper

★★★★★

6 years ago

I've been having all my personal and company vehicles serviced here, for over 22 years. They have always been, friendly, professional, knowledgeable and reasonably-priced. There have been many times, where they have gone above and beyond, to help me out. I highly recommend them!

Gregory Dennis

★★★★★

4 years ago

Premier Auto Service helped guide us through the selection of a FlowMaster stainless steel exhaust system for our truck. Installation and service was excellent. Karen kept us informed and Mark's expertise was exactly what we were looking for. Highly recommended!

Erin McClelland

★☆☆☆☆

7 months ago

Made a inappropriate negative comment about a passed away loved one very unprofessional

A Google User

★★★★★

a year ago

Highly recommend to everyone. I have been trusting them for over 20 years. Always fit me in. Great service and people!!

Jason Cyrana

★★★★★

a year ago

I had an out of state issue with my car and called for information regarding PA state inspections. They answered all my questions within a minute without any issues or attitude. I appreciate a business that will help someone out like that. Thank you!

chris spare

★★★★★

2 years ago

Karen and Mark and Steve are Always helpful and many many times in over 25 years have gone above and beyond for me. They are my inspection goto because of HONESTY. They are my mechanics because of expertise and integrity.

Ashley Hemme

★★★★★

2 years ago

I really Love this shop! They always get my son in same day or early the next day! They take good care of him everytime I call and they go above and beyond what is needed! Thank you so much for always helping Jacob out! Especially Karen!

Colleen Rigney

★★★★★

3 years ago

They saved me when I needed a last minute emissions test for my state inspection! Karen was so kind and helpful and was able to fit me in last minute. Truly a great place and made getting an inspection a surprisingly nice experience! Thank you Karen and team!! Highly recommend!

Richard Gomolekoff

★★★☆☆

3 years ago

They were very expensive. I was in a pinch I had to have a tire mounted on my rim I had the tire off the car and they charged me for $24 for the service. I do have to give credit for the fact that they got me in the last minute they were just closing. But it's highway robbery. The people were very nice. Sometimes it's worth the pay a little extra to get good service and have it done right so it's possible they should have got a couple more stars.

Andoria King

★★★★★

Edited a year ago

The best, most honest, reliable, efficient mechanics in Erie Pennsylvania, they have literally saved my Jeep numerous times, they are very well priced, all of the staff are incredibly professional and understanding, I cannot thank them enough, I won't go anywhere else ever. Very refreshing to have good people in this industry.

neeru agarwal

★☆☆☆☆

9 months ago

I asked them specifically if they would drop me off and pick me up while working on my car. my home is literally 5 mins from them. after I gave them the car, the woman told me she would only drop me off and not pick me up. wouldn't trust anything that comes out of her mouth

April

★★★★★

a year ago

They go above and beyond to help their customers!! I never had a specific garage I would go to, but I feel like I am in good hands here now and won't go anywhere else. Prices are fair, and they get the work done quickly.

Ryan Markiewicz

★☆☆☆☆

a year ago

Extremely expensive. I took my vehicle here for the first time for a simple oil change after my long-time auto shop/mechanic retired. Just an oil change costed me nearly $150 - almost double the price you should pay anywhere else. As part of that, they did top off my wiper fluid and antifreeze, but charged an arm and a leg for that as well. I don't know how they can get away with charging so much but I would avoid this place at all costs. It's not easy to find a shop you can trust but this is definitely not it.

Scott Kierzek

★★★★★

5 months ago

Needed really quick help and service with a vehicle, very accommodating, professionals in all regards, cars and people.

Cyndi Simpson

★★★★★

5 months ago

It was a Friday at 4:45 pm. Got into my car and there was the “check engine light.” I recently moved to Erie and came here with a loose steering wheel that Premier had fixed, so I called them. Front desk person Karen, who is always calm and friendly and helpful, told me that if the light was solid, it was drivable, but if it was flashing, I shouldn’t. (How has no one ever told me that in 45 years of car ownership?) It was solid, so she said to get there as quickly as I could, given they close at 5:30. I got there in about 15 minutes and Steve hooked my car up to the computer and found all kinds of interesting things, such as unplugged plugs. He also found a shorted-out wire. We all thought that a problem would likely be diagnosed, and I would need to bring it back. Not so. Steve replaced the wire, plugged in the plugs and I was DONE, no need to come back. This all took until about 5:50. Steve didn’t need to stay one extra minute, let alone 20. He and Karen both communicated well and steadily as I waited. I am very pleased and grateful that they took care of me, a one-time customer, in what felt like a very urgent situation. Though I had already decided I was going to keep going there, this confirmed that to me for sure. This is a great place to go and I have found their prices reasonable. They have me now!