Premier Auto Service - Lexus and Toyota Specialists

Ricky Ongaro

★★★★★

2 years ago

Steve is probably the best steward of his profession ive ever encountered. I unfortunately feel that good people are becoming more rare these days, this guys is with out a doubt one of the good ones. My girlfriends AC went out and he went above and beyond to work with us and help us with options and where to go to get the best part cheapest. I haven't felt like a mechanic has my back in a while. He went above and beyond for us. Thanks Steve✌

Ruth Barron

★★★★★

2 years ago

Steve has been our mechanic a long time. He’s knowledgeable, honest, and genuinely wants to help people with their auto maintenance needs. We’re grateful for his top quality work!

L W

★★★★★

4 years ago

Steve is so honest and trustworthy if trust him with my wife lol. Seriously though, he is a straight shooter and knows his stuff. Great work, professional, and honest and I can’t think of anything I could ask him to improv on. 100/100in my book. He could charge double and I’d still take my Lexus to him. I hate that I not live in Ohio and can’t use Steve anymore.

B Thompson

★★★★★

Edited 8 years ago

After 15 years with Steve as my mechanic, and him managing repairs & maintenance of all my Toyota vehicles, it's easy to state that short of my grandmother's younger brother, who was an "intuitive" mechanic, I have never heard of or experienced a mechanic with the skill and personality Steve has. He is also fair, beyond any expectation, and if he cannot resolve the problem immediately, he has kept the vehicle on his time, not mine, to resolve it in a few situations. This is unheard of nowadays, and though he charges and deserves a standard shop rate, he never does unnecessary work, or maintenance beyond what is needed to keep the vehicle running in tiptop performance. Lately, he has been operating without any assistance in the shop, and though in past years I was so spoiled by being able to call the day the Orange Maintenance Req'd Light came on and I used to expect an appointment in 24-48 hrs, I totally understand that isn't possible for now. So, I just plan about a month ahead, by doing some quick math related to the mileage I drive, and then make an appointment a month Later. I am more than OK with this fact, simply b/c he is in such high demand, and I don't trust anyone else with my car, and I never will. Both his skill and integrity are unmatched anywhere!

Suzanne Sanders

★★★★★

8 years ago

I prefer to take my Lexus to Premier Auto Service instead of the dealer because I feel like I am getting a straight scoop on the service. In fact I started going to Steve after the dealer quoted me $3k on something I didn't need done on my car. We take all three of our cars to Premier and could not be happier. Steve is a honest guy who is not trying to make a quota.

Catherine Borchert

★★★★★

6 years ago

Steve is such an incredible mechanic and an even more incredible person, that I only buy Toyota/Lexus models because I don’t want to go anywhere else. I’ve been his customer for 14 years and three cars. nHe’s such an honest, kind-hearted, funny, and genuinely good person that I even make him Christmas cookies each year.

L Brown

★★★★★

9 years ago

I have been going to premier for the last few years and can't imagine going anywhere else for my rav 4. Steve has got integrity and I have always felt my car has been taken care of in a no nonsense realistic way. Only what is needed is done and never any upsale for unnecessary items. He is literally a 1 man shop, so pre-planning for maintenance items is essential, but worth it.

Lisa Palmer

★★★★★

2 years ago

I've been a customer for over 14 years, and I wouldn't think of taking my car anywhere else. Steve knows my car and has provided me with the best service at a very reasonable cost. I highly recommend Premier Auto Service.

Delphine Cincotta

★★★★★

Edited 2 years ago

Great service. Reasonable prices. Steve, the owner great at determining vehicles problem. My car is ready when promised. Best car mechanic ever.

Matthew Gamble

★★★★★

8 years ago

I was referred to Steve and Premier Auto by a good friend. No questions asked the best, most honest mechanic this side of the Mississippi.

Bret Osborne

★★★☆☆

2 years ago

When you call his message it says he's no longer taking new clients. The hours online don't match the hours he has posted on his door either.

Rui

★★★★★

6 years ago

Steve is amazing, honest and trustworthy. The best mechanic I have ever used.

Jimmy Warren

★★★★★

3 years ago

Steve is a pleasure! Phenomenal mechanic. A honest man.

Amber Lesset

★★★★★

5 years ago

Great service, friendly and trustworthy!