Where is Premium Auto Service located?

Premium Auto Service is located at Premium Auto Service, 1500 Redd Rd, El Paso, TX 79911. You can find their exact location and get directions on the map provided above.

What is the overall rating for Premium Auto Service?

Premium Auto Service currently has an overall rating of 5.0 out of 5 stars, based on 24 reviews from the community.

What are the opening hours for Premium Auto Service?

The opening hours for Premium Auto Service are: Please contact the business at 19155875500 to confirm their current operating hours.

Best Car Repair in El Paso, TX: Premium Auto Service

Alison Westermann

★★★★★

3 months ago

When this shop first opened, it was a Meineke and we started bringing our cars there when the dealership service center was too far, too expensive or took too long (often all 3). We developed a nice relationship with both the previous owner, Lutz, and with the current owner, Hector. 4 cars and over a decade later, we recommend this shop to everyone. It doesn't get any better than this - excellent service at a reasonable price, plus walkable from my house if the service is going to take more than an hour.

Joshua Jet Luna Quinzon

★★★★★

4 months ago

I unequivocally recommend Hector and his team for their exceptional professionalism and outstanding customer service. I take my vehicles to their shop for maintenance because they consistently provide reliable, high-quality service I can trust. Throughout service visit, they keep me informed, provide clear explanations, and ensure I understand each step of the work being performed. Their transparency, attention to detail, and commitment to customer satisfaction set a high standard for service excellence. Communication from the team is always timely, courteous, and precise, making every experience smooth and stress-free. Hector and his team exemplify what every mechanic shop should strive to be: knowledgeable, trustworthy, and genuinely dedicated to delivering top-tier customer care. I highly recommend them for their superior service and professionalism. Thank you, Hector and team!

Crandall Varnell

★★★★★

a month ago

Hector and his team was amazing. Pay a tiny bit more than others, but absolutely worth it. They go above and beyond. Will come back again. Extremely helpful and prompt.

Isa c

★★★★★

5 months ago

Was recommended by a friend who is also a Beetle owner, nothing but praise. I love finding a place that was not only easy to work with, but fast, and reasonably priced. As a woman with an older car, and most likely able to be taken advantage of pricing wise, I will absolutely come back! They did awesome:)

Andy Ma

★★★★★

5 months ago

Awesome auto shop with outstanding service and communication. Got a Hummer serviced here with great turnaround time. Thank you to Hector, Xavier, and the rest of the team! I would recommend this place to anyone who needs quality work done on their vehicle.

Jonathan Laroya

★☆☆☆☆

3 months ago

May 2024 Ac service and diagnostic.. everytime I start my car has a coolant liquid overflowing behind the engine buyt a snake camera they forgot to connect the ac coolant hose to the back of my engine. The kid Xavier give him my water pump to change the water. xavier said he will notified hector but never change.. change the cooler fan still overheating because I just notice the hose back of the engine coolant.. Airbag sensor on..

Amber Vicini

★★★★★

8 months ago

I’ve trusted Premium Auto with all my car repairs for years, and they never disappoint. Most recently, they replaced my battery, which was still under warranty, and they handled it quickly, professionally, and at no cost to me. It’s that kind of honesty and dedication to customer satisfaction that keeps me coming back. But that’s just the latest example. In the past, they’ve tackled some pretty major repairs on my vehicle—everything from alternator replacement to removing and replacing the valve cover gasket, even the drive belt tensioner and so much more. Each time, the work was done perfectly and on time. Hector, the owner, is truly a gem. He always takes the time to explain exactly what’s going on with your car in a way that makes sense, and he genuinely tries to make every repair as affordable as possible without cutting corners. You can tell he takes real pride in his work and cares about his customers. If you’re looking for an honest, skilled, and dependable mechanic, look no further than Premium Auto. I wouldn’t take my car anywhere else!

Duncan Medlock

★★★★★

a year ago

Hector at his shop offers High quality of service.. he diagnosed my Audi q7 problems with confidence of what was needed. I could not be happier with the repairs and their honesty with service’s that were needed. Thank you guys!! I could recommend him Simply 100%

J O H N C Y O R K M D

★★★★★

a year ago

This place is AMAZING! I have been trusting them with the care of multiple cars over the past 15 years, and they have always done an extraordinary job. Their service is impeccable, and they actually care. I'm grateful they are here. They use the highest quality products, like very high grade synthetic oil, and everyone I have referred to them over the years has been ENTIRELY satisfied and blown away by their service. 10 stars would be more like it.

Rob KOCH

★★★★★

a year ago

My 2015 Rover Evoque quit running, after waiting 2 months for Land Rover to identify the problem. I decided to take it to Premium Auto the reviews were good so I called and talked to Hector. He explained that he had vehicles ahead of me but would take a look. It was the timing chain sprocket which also messed up the valves on a couple of cylinders. He worked with my insurance and was true to his word it took a week from start to finish replacing my engine. Hector kept me informed with updates through out the process. If he missed my call, he always returned my call. Hector and his team at premium auto are awesome. I would highly recommend this outstanding auto shop to anyone with car problems. I also had him put on new tires for both of my vehicles. I couldn't be more impressed with the customer service he provided. He was honest and didn't BS me about the vehicle. He will let you know what he can and cannot do, which was refreshing in today's maintenance market. This is my new maintenance guy from now on. Thanks Hector !

Betty Lantrip

★★★★★

8 months ago

I called Premium Auto Service for the first time today. They gave me an appointment for same day A/C service. I was given a price range and was expecting the worst. They thoroughly checked, found and fixed the problem quickly. When I picked up the car, they brought it to the front, had it running to cool the car. Fast, extremely reasonable, professional and thorough. They are my forever shop.

Monica M

★★★★★

11 months ago

Hector and his team are always awesome and extremely knowledgeable! Definitely honest mechanics that know what they’re doing. I work with a lot of mechanic shops and these guys impressed me so much that I turned into a customer.

Charles Hernandez

★★★★★

a year ago

They’ve been more than accommodating to my needs and helped guide me through a few things I didn’t understand. Hector has gone above and beyond for me. Thank you guys for helping me out. Highly recommend.

Allen Carter

★★★★★

a year ago

Hector and his team took exceptional care of my truck, made the right recommendation and repair, and kept me informed the entire process. They’ll definitely be my go to shop in the future. Thanks for getting me back on the road.

Jackie Selph

★★★★★

3 years ago

Hector and his team are the best! I had work done at another auto shop last year and constantly had problems. I took my car in to Hector, him and his team fixed it and I haven't had a problem since. They are all very friendly and trustworthy. Highly recommend!

Hoon Ju

★★★★★

a year ago

Visited here for several questions about my car. Hector, the owner, was very friendly and professional. He was honest about what he could do and couldn't do and gave me his valuable opinions. Will definitely visit here again in the future for any repairs on my car.

Chris Vargas

★★★★★

a year ago

Owner is VERY knowledgeable while everyone in the back is precise. Very trust worthy and knows how to work on high end & classic vehicles. I trust them more than local dealership services. Always on point. Highly recommend.

Mara Ventura

★★★★★

2 years ago

The guys at Premium Auto service are always consistent. They are fast, honest, and have a lot of integrity. When searching for a place to fix my car, I'm always wary of people taking advantage or trying to make a quickbook. I have never felt this way, in fact they have done many services for free or for very little. They give honest advice and will tell you genuinely if it would be better to take your car somewhere else. They have guaranteed all of the work they've done for me. If I don't have to take my car to the dealership I always come here. I know they're going to back up their work.

JoAnn O'Connor

★★★★★

2 years ago

Hector and crew took the time to diagnose a difficult issue on our VW beetle to ensure it was safe to drive for our high schooler. Priced fairly and kept in close communication on progress. Will definitely keep taking our vehicles here for service!