About Business
For professional Car Repair care in El Paso, TX, El Paso, look no further than Ace Body Shop Express. Their team excels at delivering top-tier results for Auto body shop, Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.8/5 rating based on 216 pieces of feedback. They have become an integral part of the El Paso, TX community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in El Paso, Ace Body Shop Express is ready to assist with your next project or repair.
Google Reviews
Jessica Brown
★★★★★
3 months ago
Had such a great experience! The customer service was great, they communicated and explained the process to the best of their abilities. When I changed my pick up time they were accommodating. When I picked up my car they explained everything that was done and any follow up steps. No one likes being in car accidents and by far the process with them was the most seamless compared to everything else I’ve had to do for it.
Emily Ake
★★★★★
4 months ago
This was the best experience I’ve ever had with any auto shop. Omar worked with me directly and was so helpful and Respectful! He worked around my schedule and kept me updated. He also fixed my fuel door and covered scratches around the truck as a courtesy. I also received the vehicle is perfect condition. It looks brand new on the inside and the out! I would highly Recommend this shop to anyone!
Crystal Martinez
★★★★★
6 months ago
Ralph & his team are extraordinary! My Porsche was repaired in one week. Great people so professional. Thank you Omar for the constant communication with my car repair. Highly recommend!
A P
★★★★★
6 years ago
Ralph was great, great customer services. I'm really happy with the outcome. You can't even tell it was damaged. I highly recommend Ace Body Shop. A very satisfied customer. Thank you so much to all the team.
Carlos Elizondo
★
☆☆☆☆
6 months ago
Terrible experience. The fender was replaced and painted. But they couldn't align the front bumber properly and the fender was not put on properly the first time. Omar tudu gave me every excuse possible why it couldn't get done right. Such as the vehicle was in the accident from the dealership and blamed on the parts and the insurance request those parts. They scratched the headlight a bit and bumber. And when I was picking up the car the woman at the front desk said that if I wanted a new car I should by a new car. How about if you are a body shop why don't act like a body shop act like one and fix the car properly. Had to take the car somewhere else to have the bumber properly aligned. My best advice is to your car somewhere else. But if you do bring here take lots of photos and inspect it properly.
andre graefe
★★★★★
a year ago
⭐⭐⭐⭐⭐ I recently had the pleasure of working with Ace body shop and I can't speak highly enough of the fantastic job they did. From the moment I walked in, I was greeted with a warm welcome and exceptional customer service. The team took the time to understand my needs and explained the repair process in a way that was easy to understand. The quality of the work was outstanding. My car looks as good as new, if not better! The attention to detail and craftsmanship truly exceeded my expectations. They even went the extra mile to ensure everything was perfect, and the car was returned spotless. What stood out most was their professionalism and commitment to delivering top-notch service. The entire experience was smooth, efficient, and stress-free. I highly recommend Ace body shop to anyone in need of auto body repairs. They are reliable, skilled, and genuinely care about their customers. Thank you, Ace and Ralph , for your excellent work and outstanding service!
Nolan Gonzalez
★★★★★
7 months ago
I recently took my car in for repairs and I was worried because I heard of a lot of repair shops in EP doing horrible jobs and in some cases ruining customers cars. Ace Bodyshop exceeded ALL expectations! My vehicle was fixed within a WEEK! They even added designs to my car due to the fact that one side of my car was mixing paint that the other side had FREE OF CHARGE. They made my car look brand new and I was going to trade it in but due to the hard work they put in I don’t even want to get rid of it, if you need to get your car fixed or worked on I implore you to bring it to Ace Bodyshop. They go above and behind you to ensure your car is fixed correctly the first time. I don’t even leave reviews but this company deserves it!!
Edward Nazario Harrison
★★★★★
Edited 5 months ago
Ace Body Shop was the #1 recommended shop from the insurance company. I was able to get an inspection appointment the next day and the full estimate within 2 days. All parts ordered and repairs were done in 2 weeks with the shop giving constant updates along the way. My vehicle came out great and they were accommodating on pick up day to ensure I could pick it up a little bit after their normal closing hours. I highly recommend them for your claims or even personal auto body work. Update 2 OCT 25 The shop stood by their work after a year by addressing the issue I had with the paint on the bumper. After trying to hold their part vendor accountable they took upon themselves and found a different vendor and replaced the bumper again at no charge. I have to commend them for that service and it is very reassuring that they stand by their work even when not at their fault.
Leonardo Salayandia
★★★★★
4 years ago
This is the second car we get repaired at ACE with great results on both ocassions. This last time, Aubrey and the ACE team went all out to make sure our recent-model BMW was repaired to original specification. They assisted us in talking to the insurance company, all original parts were ordered on time, and the original color was matched to perfection! Both customer service and workmanship were just outstanding. They even offered to deliver our car at home!! I will not use anybody else in El Paso. Thank you guys!
Bentley Laaksonen
★★★★★
5 months ago
These folks are fantastic! Great team that take pride in their work. It's the people that count - you won't be disappointed.
Krystal Acosta
★
☆☆☆☆
10 months ago
The customer service is horrible, the estimator is someone that doesn’t try and help her customers get all damages fixed, she will try very hard to have the insurance not cover the damages. The work was ok, we picked up our truck and the color of paint was off so you can see where they painted, and the front light they didn’t put on right so the blinker light doesn’t even turn on, my husband is going to have to go back in there and see why the blinker is not working. So overall not the best experience.
matthew hacker
★★★★★
2 years ago
Great work and fast. Best experience I've ever had with a body shop. They repaired the front driver side to like new . After someone backed into it. 11 days. Wow !!! Big shout out to the front office grill Priscilla
J Garcia
★★★★★
a year ago
Ralph and his crew have repaired 2 vehicles for me at this point and both experiences have been stellar, top notch. Ralph is honest, his team is responsive, quick and detail oriented. This is hands down the best body/paint shop in the city. I recommend Ace Body Shop 100%. Thank you Ace for being a locally owned, stand up business and for truly caring about your customers. Please keep it up, you’ve got a customer for life here.
William Fievre
★★★★★
7 months ago
Great communication with myself and the insurance. My car looks even better than when I first bought it. I couldn’t ask for anymore out of them. I would definitely recommend
Ric Laflare
★★★★★
5 months ago
Omar was very helpful and left my van looking brand new! Thanks to the team at Ace Body Shop.
Eric Jasper
★★★★★
a year ago
Ace did an excellent job repairing my car after an accident, working with insurance, and arranging for a rental. They kept me informed all along the way with text messages. My vehicle looks brand new! Ask for Omar, he’s super nice and very professional.
Lance Ballinger
★★★★★
a year ago
Ace body shop went above and beyond my expectations providing premium customer service. The consistent updates through text kept me in the loop & Provided me with a piece of mind. I had front bumper damage, which was fixed with OEM parts, but Omar and his team Exceeded my expectations by also repairing a deep cut/scratch (about 8in long) I had on the rear bumper. Friendly People and excellent service. Would definitely recommend!
craig f boone
★★★★★
6 months ago
Excellent, communicative staff. Work is stellar! I hope I never need a body repair shop again, but if I do, 🎶 Ace (Collision) is the place 🎶
Joe Chavez
★★★★★
a year ago
I couldn’t be happier with the quality of work on the repairs on my vehicle. I have been recommending Ace to anyone that asks for a recommendation. The staff at Ace is extremely helpful and professional. Great overall experience.
Rochon Lela
★★★★★
11 months ago
Excellent customer service, Omar was so helpful and making sure I get updates on my car and my car came back looking brand new. Thank you so much. She is sparkling again.
