About Business
Prime Auto Center brings expert Car Repair solutions to the local community in Ypsilanti, MI, Ann Arbor. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Ypsilanti, MI appreciate their attention to detail, leading to a consistent 5.0/5 rating from 95 reviewers. By focusing on the specific requirements of the Ypsilanti, MI area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Ypsilanti, MI and beyond.
Google Reviews
Ellen Cayton
★★★★★
2 months ago
They had to diagnose the problem. Found the alternator needed replaced. The gentlemen I interacted with were great. Very professional and knowledgeable. I definitely recommend this shop and when needed will return
Connor McMillan
★★★★★
4 months ago
Everyone there is so nice and helpful. I took my car in for a mysterious issue, and they were super helpful. The price was amazing. I’ve also been there before for a separate issue, and everything was great then too! Definitely recommend!
Joan Neilly
★★★★★
2 months ago
Prime Auto Center is the best auto repair shop. They were honest and transparent about pricing. They go out of there way to make sure the job is done right. I am very grateful to have found an auto repair shop I can trust.
Ebony Lucas
★★★★★
4 months ago
I took my car in for a front in wheel work, and the team at Prime Auot Center did an excellent job. They explained everything clearly before starting the work and finished right on time. The prices were fair, and the waiting area was clean and comfortable. I really appreciated how friendly and professional the staff were. Highly recommend them if you need reliable auto repair service!
Martyy Taple
★★★★★
3 months ago
They put a new engine in my 2014 jeep grand Cherokee for a great price. The jeep rides brand new, I am very satisfied & happy.
brandi davis
★★★★★
5 months ago
⭐️⭐️⭐️⭐️⭐️ I had such a great experience with Prime Auto Center.The team was extremely nice, professional, and efficient from start to finish. They made the whole process smooth and stress-free, kept me informed every step of the way, and got my car fixed faster than I expected. It’s rare to find a place that treats you with genuine care and delivers quality work at the same time. I’ll definitely be coming back and recommending them to others!
Logan T
★★★★★
a month ago
Was quoted 2800 for an oil cooler at midas down the street, these guys got my work done and a little extra for under 800. Highly recommend them! They did quick work and were extremely nice and they don't screw over their customers. Will def be coming back in the future
Mary Amobi
★★★★★
2 months ago
My first time at Prime Auto Center and they were really amazing! I called and came in because my windshield fluid was frozen; and they took care of it really quick. I’ll definitely be back.
JesussavedRuth
★★★★★
4 months ago
Amazing Location! Quick service, helpful, and professional! I have been going to them for almost two years & they have always been reliable & affordable compared to other places & they do lots of services!
Melissa Cremering
★★★★★
2 months ago
One of the best car repair places I've been to, I feel really lucky living so close. As a 30 yr old female this is the first time I haven't felt like I was getting ripped off. They are very transparent on pricing and explain things clearly. Everyone I interacted with was polite and professional. Amir worked on my repair and I had another issues immediately after (not related), he was able to help me without an appointment and was very nice about it. I highly recommend them.
password password
★★★★★
2 months ago
As a woman I feel that they were fair and treated me well and didn't try to over price me. All of the guys were very respectful. I highly recommend! They have serviced my Cadillac at least three times in the last few years.
Chelsea Breneman
★★★★★
2 months ago
This place is amazing! Workers are very friendly and care about their job, and making sure the customer is satisfied. Great prices! They took care of my vehicle unlike the other auto shop that told me I needed a tune up that would have costed me $800 to over $1000!! When I came to Prime Auto they informed me that a tune wasn't necessary, I got a radiator flush for only $120 when the other place was way more expensive! They also fixed some other things for me free of charge! You can trust Prime Auto to get the job done right! I will be taking my vehicle here from now on with no worries. Thank you Prime Auto!!!
Wade Akinsanya
★★★★★
5 months ago
I came into this shop with low expectations, but from the moment I checked in, I could tell these guys were different. They take walk-ins for cars, which was awesome. I told them what was going on with my vehicle, and they immediately knew what to do—no unnecessary steps or made-up diagnoses like some other places. The team was super friendly and had great customer service. They’re the real deal, and I 100% recommend them to anyone. They pretty much do everything you’d need at a shop, and you can even sell your car there. Their prices are fair and reasonable, and they’re very honest about what needs to be done. Overall, just a great experience all around. I 100% recommend - Davoo
Erin Cox
★★★★★
2 months ago
This is my new go-to auto care shop. The service was impeccable and extremely professional. Everyone was extremely friendly, responsive, and transparent whenever I had questions. I had an issue with a coolant leak and they were able to get my car done within one day. I'm also a student so I was extremely appreciative of their affordable pricing! A special shoutout to Hussin who made this such an easy process for me! Thank you all! I'll be back any time I have any issue with my car!
zeeshan haq
★★★★★
2 months ago
I brought my car in for a radiator issue and couldn’t be happier with the experience. The staff was knowledgeable, explained everything clearly, and fixed the problem quickly. Fair pricing and great customer service. I’ll definitely be coming back if I need any more work done.
J. POWW
★★★★★
2 months ago
Excellent work they took great care of me . I bought my Bentley and my infiniti I’ll never go to the dealer again.
Angelique Summer
★★★★★
a month ago
I was at a gas station when a friendly gentleman noticed I might need some exhaust work. I told him I was aware of the issue, and he gave me the card for this shop. When I had the exhaust inspected elsewhere, I was told both flex pipes on my 2018 Jeep Cherokee needed to be replaced and that it would cost close to $1,200. I decided to get a second opinion, and I’m so glad I did. For $300, they only replaced the passenger-side flex pipe—which is all that was actually needed—and now my car runs like new. This experience showed me that they genuinely care about their customers and their vehicles, and they don’t try to upsell or scam you. They’ve earned a loyal customer with me.
Princess mary
★★★★★
2 months ago
I don’t usually leave reviews, but I felt compelled to after this experience. These guys are absolutely amazing. The owner was so patient, thorough, and incredibly knowledgeable. He took the time to explain everything in detail, answered all my questions, and made sure I truly understood what was going on with my car. What could have been a very stressful situation was handled with so much professionalism and care. I’m genuinely grateful and highly recommend these guys and their services.
DeDe Simmons
★★★★★
2 months ago
I highly recommend this shop! Quick and accurate diagnosis with timely repairs. Great customer service, great vehicle service! Everyone there was very friendly, accommodating, compromising and kept open communication regarding the status of my car. Pricing was very reasonable. They went above and beyond to get my car back on the road. I will be returning for all my car needs.
Hannah Oja
★★★★★
2 months ago
Wonderful and quick service. They look at my car and got it working again in a day for a broken starter. Nice and fast! All the mechanics are friendly and will go the extra mile for you. They will also will tow your car to their shop for free. Very accommodating. Their pricing is great too and won't make you want to cry. Thanks for the great service Prime Auto Center!
