Primo Paint Body & Repair

Ivan Diachenko

★★★★★

a month ago

Great guys! Relatively small shop but they have all professionals and the right attitude - this is what matters in the end of the day! Thank you very much to Carlos and Jade - you helped me a lot.

Nicole Rosado

★★★★★

2 weeks ago

The team demonstrated excellent customer service from start to finish. They were friendly, professional, and honest throughout the entire process, which made the experience very comfortable and reassuring. They took the time to communicate clearly and ensured that everything was done properly. The final outcome of the paint job was amazing and exceeded expectations. The quality of the work truly shows their dedication and attention to detail. Overall, it was a great experience and their professionalism is greatly appreciated.

catherine conklin

★★★★★

4 months ago

From start to finish, the experience was excellent. Carlos went above and beyond!!! He was friendly, honest, and took the time to explain everything clearly throughout the process. The communication was easy, the pricing was fair and transparent, and I always felt like my car was in good hands. When I picked up my car, it looked amazing!!Finished on time, spotless, and even better than I expected. It’s rare to find a place that’s this trustworthy and committed to great service. I’d highly recommend them to anyone looking for quality work and genuine care. :)

JCT Universe

★★★★★

a year ago

⭐️⭐️⭐️⭐️⭐️ I had an exceptional experience with Primo Paint Body and Repair, thanks to Oliver, the manager. From the moment I walked in, Oliver made sure I felt welcomed and informed throughout the entire process. He went above and beyond to explain everything in detail, ensuring I understood the repairs needed and giving me a fair and transparent estimate. The quality of the work was outstanding, and my car looks as good as new! Oliver's professionalism, expertise, and customer service were truly top-notch. He kept me updated on the progress and made sure the job was completed in a timely manner. It's rare to find a place that combines great service with excellent craftsmanship, but Oliver and his team nailed it. If you're looking for a trustworthy, reliable, and skilled body shop, Primo Paint Body and Repair is the place to go. Highly recommend!

Sydney

★★★★★

7 months ago

Carlos, at Primo did an excellent job on my Lexus body work. His office and shop are impeccable. Courteous and professional. When I Googled his body shop all the reviews were 5 stars. So, I did not have to go to any other body shops.

Stephanie Irons

★★★★★

a year ago

Carlos and his team were OUTSTANDING ! We had a fender bender with our Tesla and Carlos was straightforward with the work, the parts, the timing and if he couldn’t come through for us he would let us know . Carlos mentioned we should be prepared to look else where in case he couldn’t get the part as the car is a 2025 and parts are hard to find. He and his team went over and beyond to make a Christmas miracle happen for the time frame based on the car being new and my son having to go back to college. From the way we were treated on the phone , showing up and the car coming out immaculate , I would highly recommend Primo . I wish I could do business with him every week , truly the best. They hustle and make it happen with excellence ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Charles Wheatley

★★★★★

a month ago

Fantastic body shop. They worked through everything with my insurance company and did a great job on the repair!

Dakota Allen

★★★★★

3 months ago

I've had work done twice at Primo Paint & Body on my Audi Q5. They are amazing!!! Fast service, excellent work and fair prices. I absolutely love Carlos. He's very helpful and professional and communicates very well regarding updates as it relates to repairs. I highly recommend.

Tal Argov

★★★☆☆

5 months ago

⭐⭐⭐☆☆ 3/5 Mixed Experience Review My friend, whose car I recently hit, had her vehicle repaired at Primo Paint Body & Repair. Although the end result looked good, the overall experience fell short of expectations. Initially, I was pleased with their low estimate — it seemed like a fair deal compared to other body shops. He told me that he couldn't give a final number until he saw the car, which I completely understood. Once he saw the car, we agreed on a price. Out of nowhere, the next day, he called me, increasing the price by 25% more than we had agreed. I'm a young person who works very hard, and I didn't know exactly what to do in a situation like this, given it's my first time. So I verbally agreed. However, looking back at this, I feel this is an example of a bait-and-switch practice. What made things worse was the lack of professionalism in how they handled questions. My father tried to call them twice to get clarification on numbers, but they actually hung up on him both times and never returned his calls. That kind of behavior really left a bad impression and made it hard to trust their business practices. Overall, I’m giving them three stars — the repair work deserves praise, but the additional charges and poor communication make it hard to fully recommend them without reservations.

Arlene R.

★★★★★

11 months ago

I brought my new model Y to Primo’s to repair the back passenger door which had a small dent and scratch and needed the whole door painted. I first took it to a mobile auto dent repair and they completely ruined the door and got overspray on the front passenger door and all the windows. This was very distressing to me because my car is a lease. So I searched the body shop with the highest reviews and landed on Primo’s and drove all the way from Miami to bring it here. I got 3 estimates at other body shops which were all comparable but chose this shop because it had the most positive reviews. All the other places also made it seem like Teslas are hard to paint but these guys did not and fixed it in one day and left it looking brand new. They also cleaned up the overspray from the door and windows free of charge. Carlos is a great guy, and all the guys who work there are friendly, professional, and detail oriented. They care about customer satisfaction and want you to be happy. They will also work with you on the price. I am glad I found them. I will bring all my cars here from now on and will spread the word.

Renaldo Reynolds

★★★★★

a year ago

Recently had my bumper, hood and door repainted by Primo body shop. Oliver gave me a fair price and a great experience from start to finish. My car looks revived and I could not be happier. Highly recommend this shop to anyone looking to get car bodywork done!

Maryellen Fatjo

★★★★★

3 weeks ago

The absolute best !!! Best service and quality of work. I couldn’t be happier with the experience. I would recommend PRIMO to anyone that needs paint and bodywork! Would give 10 stars if I could !!

Dash Rothberg

★★★★★

a year ago

Wow, what a gem! This team is able to quickly assess the situation, provide realistic solutions for your vehicle and competitive pricing. They want to get you on the road as quickly as possible, just as you do. Super thankful for this awesome team fixing my car. The images speak for themselves. It looks better than new. Also great communication and attention to detail! Thank you team Primo!!!

Justin Taborada

★★★★★

4 months ago

Brought my Audi in after it was damaged and the team here knocked it out of the park. Paint matched perfectly, lines are clean, and the car looks brand new again. Great communication throughout the process and they delivered exactly when they said they would. Highly recommend if you care about quality work done right.

edeline jeanbaptiste

★★★★★

a year ago

Very Great Service, a special Thanks to Carlos he is the best. Always kept me up to date, Always responding and answering my calls. And Very fast Service! My Car looks brand new thanks to Primo Paint body& Repair !

Andrea O

★★★★★

a year ago

Excellent, speedy service with a great staff! Their prices are great and fair, plus they go above and beyond for you. My car looks new from the dealer in comparison to when it got crashed into. Will come by again if I ever find myself in need of new paint!

SteveO81

★★★★★

a year ago

I’m very happy with my experience at Primo Paint Body and Repair. They shatter the common stigma surrounding body shops/this type of business. Oliver is a real cool guy that acts with honesty and integrity. He was willing to work with me and saved me a lot of money over a quote I had received from another place. My car had damage to four areas, but was repaired and ready within a week looking brand new. I highly recommend this place to anybody, you can feel good about coming here!