Quality Automotive Center

Dakota Ziegler

★★★☆☆

a year ago

My truck was brought here for suspension work through an insurance claim. The repairs were a 3 week long drawn out process, probably because of the insurance. During the time my truck was there, I had very little communication from either the shop or insurance. The shop did call to ask where the key for the spare tire lock was, I explained I was unsure because I had never used it, but it was probably the key in the fob. Apparently they couldn't figure out how to get the key out of the fob, so they just removed the entire lock assembly, which I had to reinstall and confirm that the key in the fob was the correct key, it was. When I picked my truck up, it was after hours. I did a quick look over, and noticed they left my rear seat undone and my jack/tools laying out on the rear floorboard. Another thing I had to put back and secure. I also asked them on a Monday to replace the matching tire on the opposite side since insurance was replacing one. I was told it would be done. My wife had to call and tell me it wasn't done a week later when she went in to sign the paperwork. When I called and asked why, I was told because the truck doesn't need it. Whether it did or not, I asked to have it replaced and would obviously pay for it. There was no communication with me until I called and asked. Overall, the repairs seem fine and have had no issues . I've put on over 1000 miles since the repairs. I would most likely NOT use this shop in the future, mainly due to the lack of communication and condition in which my vehicle was returned to me.

James Infante

★★★★★

a year ago

Quality Automotive Center on Country Club Blvd is simply the Best Automotive Center in Lee County. They are Professional, Honest and very Fairly Priced. I had exhaust work done on my 2000 Mercedes 320CLK, and am very happy with the work. Thanks Justin, Nick and the Crew at Quality Automotive Center. I’m Hooked!

michael bacigalupo

★★★★★

7 years ago

Totally recommend. Cannot say enough nice things about this place. The staff is super nice. Very customer service driven. They were fast, reasonably priced, and made me feel like I am getting great value & service for my dollar. Thank you

Daniel Dalton II

★★★★★

3 years ago

They installed a set of catted long tube headers on my 2018 mustang gt. Installation was done great. Thank you guys sounds awesome 🤩!!

John Izraelski

★★★★★

4 years ago

Fantastic Experience, 5 Stars, needed to have a bunch of exhaust work done on my 85 Corvette, Dave was a perfectionist and went above and beyond to make my exhaust perfect and exactly as I wanted it, for any exhaust work, this is the place to go in Cape Coral! I'll be returning here for any other work I need done down the line 👌🏼

Dan DanO

★☆☆☆☆

7 months ago

After doing business here for 12 years they tried to gouge me for $1000.00. They told me the part I needed was $2600.00 and that they found the last one on the planet. I called the Cadillac dealer who quoted me $1600.00 and informed me there were 5 available from area Caddy dealers. I will NEVER RETURN.

Louis Jones

★★★★★

3 months ago

My go to mechanic. Very honest and top repairs. They work on all my vehicles personal and business.

Andrew Revallo

★★★★★

8 months ago

Dropped off my work Van there Monday afternoon bad water pump. It was fixed by Tuesday afternoon.Very reasonable price. Cool guys. Definitely using them again.

Crystal Carley

★★★★★

7 months ago

Very nice and honest. Nick and Justin are hard workers yet easy to work with. If you want an honest shop to get the job done right, this is your place.

Jeremiah Wetmore

★★★★★

3 years ago

Probably one of the best, quickest, and quality work I’ve had in a long time. Staff was very pleasant, professional, and prices are very good! Couldn’t be more happy!

Alberto Naranjo

★★☆☆☆

3 years ago

Honestly, not bad people. But the work needs to improve, i recently got my cars muffler delete done at this place and the welds are awful, and the pipes have exhaust leaks. I hate leaving a bad review but this is just so other people are aware. I paid $500 for this delete, some of the pipe isnt even fully welded on

Joe Casella

★★★★★

4 years ago

Nick, Chris and the whole staff at Quality Automotive were professional and very efficient on installing my lift kit for my 2020 chevy Silverado. They had it completed in one day! They were very knowledgeable. Would highly recommend them!

Jeff Shore

★★★★★

5 years ago

Had my old Jeep Wrangler YJ towed in. I was stuck on I75 (thank you cape towing for such fast service). I think. It's the fuel pump, which it was. My distributor cap and rotor were in need of replacement and has been causing me gremlins for way too long. It's a tough job dropping the gas tank on my 1995 Wrangler. 25 years. The end price was nearly double what they quoted due to finally tracking down the root of a) the obvious problem and finding another to fix it properly. Normally I would've given 4 stars, but I kept thinking. I got towed out of nowhere and basically. Show up on the eve of thanks giving. It's been a month and knock on wood, there isn't on related problem yet. I'm comfortable with their quality of work. Ive done 90% of the upkeep over the years myself, bought it new with 6 miles on it in the fall if 1994. I'll refer for sure. Merry Christmas to each and every one of you guys at Quality. Name says it all

BigJ vtechpower

★★★★★

Edited 4 years ago

John the owner does the welding himself. Before getting helped I saw him work and could instantly tell I want him working on my Acura's custom exhaust. Before pic...New review 4/27 So I haven't been able to be the easiest going customer like I like to be, but the owner John always has a awesome attitude and shows he just wants my exhaust to come out the way I visioned it..I CAN TELL YOU IT CAME OUT BETTER.. If you want a custom exhaust from scratch this is the place to go! I have attached before and after pictures. So happy!

Ben

★☆☆☆☆

4 months ago

Came in for an exhaust estimate 2 weeks ago, was told to come back in a week or 2 because main tech was going on vacation (no issue there). I called this Mon to schedule and was told to come by at 10 or 2pm on Wed, I showed up at 10 and was told “go home I’ll call you when we’re ready” and never got a call. If you want to run a business this way then enjoy not having mine, muffler man on del Prado got me in the next morning and had it all done in 3 hours for a decent price.

Lori

★★★★★

6 months ago

My car was extremely loud and disturbing due to an exhaust issue, and this shop got me in right away! They diagnosed the problem quickly, repaired it, and had me back on the road in no time. The difference is amazing — my car is quiet again! Their customer service was exceptional — friendly, professional, and they made the whole process stress-free. Highly recommend them for fast, reliable repairs and outstanding care.

Jorge Diaz

★☆☆☆☆

2 months ago

I took my car here for a muffler delete I had to drop it off with them and they said they’d call me when they inspected the car to see what was needed to remove the muffler. When they call me they mention that they were going to install 2” pipe at this point I mention to him that it is 2.25” pipe that needs to be installed he says we can only replace the factory size (which I remind him that 2.25” is the factory size). Picked the car up and paid $500 low and behold my entire car back system has been replaced with 2” pipe after I told them I wanted 2.25”. The car sounds decent at idle but now has a disgusting raspy sound where you can hear the exhaust is way undersized. As for the work and the welds everything looks great but not listening to your customer as far as what they want done to their car is inexcusable.