Quality Tire Pros

Hudson Bledsoe

★★★★★

a year ago

Have used them for all kinds of different services including fuel pump replacement, lift kits, and simple things like tire mount and balance and they have always provided top-notch service. I typically have Bo or Chris specifically take care of the services for my vehicles just because of having dealt with them so many times and they are always extremely helpful and have always provided insight on ways to save money when some services weren’t needed. Everyone there is nice though. I’d trust these guys with any of my vehicles. They never upsell on unnecessary things, and they do have the experience to handle all kinds of repairs. I try to do a lot of work myself when I have the time but these guys get things done so fast and for reasonable prices so it’s more convenient to just let them take care of it most of the time especially when I know they will do it right.

Karen Tate

★★★★★

a year ago

Very professional and prices are very reasonable. I need a new battery for my BMW. They priced $200 plus lower than other places in Chattanooga. They have also done work for members of my family. Fast and efficient and very cost effective

Danny Reardon

★★★★★

7 months ago

Quality Tire has taken care of me for over 20 years through multiple cars. They always do a great job and are extremely nice people.

Scott

★☆☆☆☆

8 months ago

Used to be a reputable shop, take your business elsewhere. Lied about transmisson coolant lines being completely rusted out, wanted over 2 grand to change an alternator and oil pan gasket. When we declined further work they drove the car across the street into their overfill lot with no oil in it, and refused to tow it back into their lot. This made me leave work early to get it cause they lock the other gate at 5:30.

Tanner Bryant

★★★★★

a year ago

This review is long overdue. I’m eternally grateful for the service we’ve received over the years. In addition to taking care of my personal and family vehicles, I know I can count on Quality Tire for my business needs. Today is just one of many instances when Beau and the team have turned a rough day around for me. Thank you all

Madison McNeely

★★★★★

11 months ago

Thank you to Quality Tire Pros for making a stressful situation so easy! I am from out of town due to school and experienced a flat tire this morning. When I called I spoke to Noah and he was so kind and helped guide me on what to do. I was able to get in and have my tire patched up very quickly. This place is quick and efficient and all the staff I encountered were very friendly. Thanks again :)

Chris Nesin

★★★☆☆

Edited 3 years ago

I've had to update my review as I've had a few unpleasant recent experiences. One I went in for a tire repair. They couldn't fix it because the damage was the "side wall". I checked and a screw was 1.5 inches away from the side. I fixed it myself. Last week I asked for a tire rotation and balance. All day it sat and then they called and said the rear was beyond the wear bars and the front was near. I double checked that night. While the rear was close, it certainly was not beyond the wear bars. They'll need to be changed in 3 to 5k miles, but they'll work until then. They were booked and the car would sit again all day. I rotated them myself. They are still a very friendly staff but I don't need to be sold tires by exaggeration. Clearly they do good business but unfortunately they have lost mine. Tires are yours to judge my review.

N. H.

★★★★★

a year ago

5 million stars! Always honest and efficient. I've gotten my oil changed here for years, they've helped me through tire troubles, new tire purchases, an undercarriage issue. They are always honest about options: the premium option, the middle-of-the-road option, the recommended option, the affordable option if there's a budget concern. The kindness and integrity of these employees cannot be overstated, it's more than service, I always feel like they take good care of me. My car is important to me, and they treat it that way. I recommend Quality Tire Pros to everyone I know!

Tripp

★★★★★

9 months ago

Very impressed and extremely pleased with their service. I had an issue with some tire sizing that was outside of their control (long story and I’ll spare you the details) and was inconvenient to me and I’m sure for them as well. They went above and beyond to make it right even though the issue was on me. I highly recommend them. I feel like they are honest, genuine and trustworthy. And, I know they give great service.

Mary Claire McLagan

★★★★★

3 months ago

I noticed my tire pressure was low on the right side tires so I pulled in and within 5 minutes I was pulling out of the shop all full! Excellent customer service, thank you Lake!

Tina Fugunt

★★★★★

5 months ago

Today I had an emergency. I hit something and blew out my tire. I was a mile away from Quality Tire. I drove over and they quickly changed out my tire and got me on my way. Great Business.

Sass Cass

★★★★★

6 months ago

My daughter is in college at UTC which is 4 hours away from home. She was having car trouble and she took it over to Quality Tire Pros. Chris called me to tell me what was going on. Was honest about the cost and how it may or may not end up with another issue later and that he didn't see the point in putting that much money into it. May be best to sell to someone who works on cars. He not only sent me pics to post of the car but allowed us to leave it there until we figured out something. I am so grateful to him and this place for helping us out until we sold it. Which we did within a weeks time. The situation could've been much more stressful but he was super nice and helpful. I will definitely use them again or recommend them to anyone! Thank you

Patrick Moates

★★★★★

5 months ago

Bo and his team are always fantastic. The place looks too busy but amazingly they work so efficient that I've hardly even noticed I had to wait. Definitely trustworthy with our vehicles.

Angie Stone

★☆☆☆☆

a month ago

Was in this past summer for an oil change. Was told my oil pan was severely damaged, replacing it would cost about $850. Took it to another mechanic for second opinion who said there was nothing wrong with my pan. My oil change was $90.

sarah napolitan

★★★★★

6 months ago

My family and I have been coming here for years. Can’t express how amazing everyone is. Almost like family. Get us in quick, always respectful, explain everything in depth (especially being a girl who knows nothing about cars) go above and beyond to listen and even recommend places if they can’t help. Always do 10/10 repairs on my vehicles! I know I’m forgetting names but Bo is fantastic and so kind, and Gary who helped me with my loose glove box once!

Morgan Nachreiner

★★☆☆☆

3 months ago

I bought tires last year, which I'm not too happy with, because I was not made aware the terrible rain traction handling until I started slipping on things I did not before. They do not take appointments, and their wait times is high. 90 minutes just to fix a leak and I was due for tires rotation (which was included when I bought tires from them last year), but that's no good if I have to wait 1.5 hours to get that done. I liked them, but I'm moving on. Simple work should not take almost 2 hours or dropping off. I'm single person with no family, so there's no option but use Uber/Lyft for car drop offs to get a car worked on there and that's absurd.

Craig Raughton

★★★★★

a month ago

We tell everyone we know about these guys! With three daughters, we have had 5 cars in our household for years. Having someone you can trust in the business is priceless. If one of our cars needs work, they tell us and do the work fast at a fair price. If we bring in a car and it doesn't need work, they tell us that too! They aren't there to work with you just one time. They want to be your go-to shop for years to come. They do business in such a way to earn your return. We've been customers for 10+ years and appreciate them more and more with each visit. 10 out of 10 - would recommend!!