Ress Motor Works

Asmar Bilal Sr

★★★★★

8 months ago

Great service. Very efficient and detailed. Always inform me of issues before they happen and the best way to continue forward. I enjoy the team there and applaud their service. Greatly appreciated this photo is me dropppi g the car off at scheduled service and left key in drop box. Don’t get a 7 series BMW or it will be serviced and expensive

Natalie Robinson

★★★★★

6 months ago

I can’t say enough good things about Ress Motor Works. They are, hands-down, the most reliable, honest and professional car shop I’ve ever dealt with and I highly recommend them. They don’t perform unnecessary services to rack up charges and pocket profits. They’re straight shooters and are also very knowledgeable. This is our go-to shop for our BMW.

Michael Sonsalla

★★★★★

a year ago

Brought my X3 in for a check engine light. They called me shortly after I dropped off to let me know the issue was something potentially covered by an extended part warranty and recommended I bring it to the dealership to get it fixed for free. I have since done that, and they were right. Didn’t charge me anything for their time, though I was willing to pay. I can’t say enough great things about my experience. Super trustworthy and know their stuff. Had I not recently moved out of Indy, this would definitely be my go-to shop. Thanks guys!

Mariah Flores

★★★★★

8 months ago

Ress was honest and compassionate. He didn’t even charge for diagnosis or having my car there while I waited on the bank to process the check to pay my car off when we decided it was not worth fixing. When and if my proceeds come from selling our current home before we move, it is one of my obligations to pay him for the time he put into my car/diagnosis. Thank you for being a good, genuine person and I hope God continues to bless you and your business for being so compassionate and giving in your profession!

David

★☆☆☆☆

7 months ago

I needed work done on my Mini Cooper so I called to inquire about getting work done and they informed me that, "We don't mess with Mini Coopers anymore". Oh well, I guess they can pick and choose what BMW cars that they will work on and which ones they don't. So if you have a Mini Cooper. Don't come here.

Erik

★★★★★

a year ago

Brought my 2012 5 series here to have my timing chain replaced. Price was below what I expected. Unfortunately it spun a bearing right after I left. I brought it back not knowing what happened. They checked it out the following morning, and told me the bad news. They were extremely professional, and acomadating. They offered me my money back for the repairs which was very nice. This is my only car, and I had spent basicly all I had on the repairs. They explained everything to me in great detail about how, and why something like this could happen. I want to call out Evan specifically for remaining composed, and talking me through everything during our 30 minute phone call. If I get a BMW again I would absolutely bring it back here. Sadly I can't afford another one right now, but maybe one day.

Clay Trout

★★★★★

9 months ago

most trustworthy shop for your Bavarian beauty in Indy. BMW dealership quality work (probably better than the dealership) but family owned service and prices.

Ashley Marcoux

★★★★★

a year ago

Cannot say enough good things about our Ress. I was recommended to them by a family member after purchasing my X1. They are great and don't ever make you feel pressured. They are honest and efficient with their work. My most recent visit for my routine maintenance included an extra surprise as they lowered their price to better match competition. It is the little things like this that mean the most!

Andy Ludlow

★★★★★

a year ago

I cannot speak highly enough about this shop. We had an issue with a repair at another garage that wanted to charge us $1100 for their mess up. We told them to forget it and had it towed to Ress. Ress not only checked to make sure the repair was done correctly they also checked other systems we had concerns with and installed a new serpentine belt...all free of charge. They are the hard to find, honest, very reputable repair shop. They have created fans and customers for life.

Arsh K

★★★★★

4 years ago

I had electrical issues and they were very helpful with resolving my issues. Dropped my car off and it was ready the next day. They are very personable and offer very good advice on all repairs. Don’t be afraid to bring your BMW to Ress Motor Works. They are very competent and knowledgeable. Mechanic that are good with electrical issues are very difficult to find especially with BMW’s. I took a leap of faith and it has paid off. I wouldn’t hesitate to use them again!!

Mitchell Lutz

★★★★★

a year ago

This place is great. Completely honest and know what they are doing. Had to have some work done on my 428 and Andrew took care of me. He is awesome and very knowledgeable. I’ve been taking mine to the dealership, but not anymore, Ress is just better in every way. Would highly recommend.

Jozef Watson

★★★★★

2 years ago

Excellent service and friendly staff. They were quick to evaluate what needed to be fixed on the car and provide a solution that seemed fair in price. They were quick to complete the repairs and communicated well to keep me updated. Overall would recommend them highly if you want a reputable mechanic to fix your car.

Jeremy King

★★★★★

4 years ago

I have been going to Ress for over 10 years with multiple vehicles (4). Their work is efficient and amazing. They are always pleasant and easy to work with. Pricing is fair and you can trust them with anything on your BMW.

Scott

★★★★★

2 years ago

Ress Motor Works replaced my oil pan and oil pan gasket in summer of 2022, they were courteous and well-priced for this job. I live on the south side and have Dreyer and Reinbold do my oil changes. Upon the last change about 2 weeks ago the technician notified me with a video that my oil pan appeared to have a leak. The service writer there mentioned it may be residual. I called Ress Motor Works and they were extremely friendly and helpful, even though the labor was now just outside the 12 month, 12,000 miles, they still found time to take a deeper look free of charge and were able to confirm it was in fact residual and not an active leak. Ress certainly eased some of my mind and their customer service was much appreciated. This is a great place for BMWs and I'm glad a friend of mine had me look them up for the original work I needed done. Thank you!

Josh Royer

★★★★★

10 years ago

I will never take my BMW M3 anywhere else. I was impressed from my first call until after I paid. Let me explain. I have a car that has sentimental value as it belonged to my deceased brother. My other brother and I do almost all the work on it, but recently wanted to get some help on a supercharger we had reinstalled after a refurbishment on hoses and clamps. I called and spoke with Dan. I am also a business owner myself and know good customer service when I see it. Dan did not try and sell my anything. He was all knowledge. He sold me on the fact that he truly wanted to help me get the car function at its top performance. He went above and beyond my expectation and I never felt uneasy or worried that he may do more damage to my car as I am with some people. From the moment I drove up to drop off My M3 until I picked it up the communication was excellent. Dan is one of the few people I have encountered that truly knows what it means to take care of a customer. Even after I had paid, he took an extra ten minutes to tell me about some of the stuff he did so I understood. I HIGHLY RECOMMEND THEM TO ANYBODY NEEDING WORK DONE ON ANY VEHICLE.

James Collins

★★★★★

2 years ago

Very professional shop. They are quick and honest, and very communicative. Unlike many other places, I didn't have to call them for an update. They called me and kept me informed the whole time. Will definitely bring my car back to them in the future.

Laschelle Hatcher

★★★★★

9 years ago

Ress Motors is a remarkable example of what a great company looks like. Dan, Steve and the other professional are very knowledgeable with BMW’s. Ress Motors is not only efficient but also provides outstanding customer service. You can never go wrong with a company that provides this type of service and integrity. I know that my BMW is in good hands when left with them.