RG Motorworks

Rick Bobic

★☆☆☆☆

6 months ago

I trusted Reddie to work on my Classic 1996 Chevy Silverado K2500 HD Truck 2700.00 , new fuel pump, intake manifold gaskets, and my parts which are (spark plugs , wires, rotor, distributor cap, fuel filter) While doing the engine work , the Hood was "FORCED" open beyond the stops, and caused severe damage to the hood on both sides of the hinges. Thew Hood has huge ripples and wrinkles at these locations. Reddie Gonzaga , the shop owner was notified , his reply was "THEY DID NOT DO THIS" ! So by calling me a liar on this , I will never use this shop again, ever ! This treatment of a customer who by the way spend almost $3000.00 is unacceptable ! So now I'm forced to take action on this matter !

Paul Bednar

★★★★★

6 years ago

Spoke with the guys at RG Motorworks several times regarding the repair of my 2007 BMW 328i which was towed in on a Saturday afternoon. Reddy and Ryan were very patient with me and I did get most of the recommended work done, trust me, the bill was huge because of a timing issue, oil housing leak and front control arm bushings. They got it finished in a timely manner and the car is running great! They even did some extra work on the cosmetics of the front lower bumper area that got messed up on one of those parking blocks. Highly recommended!

Richard Attia [EDUCATION CENTER-GENERAL]

★★★★★

a year ago

Didn't have the pleasure of meeting whoever worked on the car directly (as I only had time for a drop off) but they did a great job - needed a battery replacement/registration for my MINI which isn't as simple as it sounds apparently, and had been turned away from almost every mechanic in town telling me to go to the dealership. I always figure why bother giving money to a dealership when there's a small business ready to be supported so I was glad RG could take on the work. A quote was given to me as soon as possible and the work was quick and thorough. Even inflated my tyres which was nice of them. I'll definitely be back for full checkup of fluids etc. and whatever work I might need done. Thanks & hope this review convinces someone to try em out!

keith dale Mumm

★★★★★

6 years ago

Amazing. U can trust ryan as he is honest and highly skilled. We will trust him with her baby (2000 jag) going forward. Thank u ryan. Ur awesome. Honestly this company deserves 20 stars!

Dalena Baker

★★★★★

a year ago

We are from MT and while traveling to AZ my mini cooper broke down and we were hesitant to trust any shops in the Vegas area. Read the reviews and decided to have our vehicle towed to RG. They had it for about a week and when it was picked up it had the same issue, so it was taken back, and they discovered another issue and because of the integrity of this shop they completed the repair and did not charge us anything additional. I would highly recommend RG Motorworks for any vehicle repairs. They were very informative during the process as well.

Jamie Raddin

★★★★★

a year ago

Incredible engineer owned car aficionado repair shop. Significant expertise in German imports. Specifically had them working on some general maintenance and some repairs for my 2019 Mercedes sprinter. I will not be going back to a dealership. Super reasonable and accurate quotes and prices. Knowing that you get to talk and work directly with the owners that are directly involved in each Hands-On repair knowing that everything is done to exacting standards. Thank you!

Gwendolyn King

★☆☆☆☆

a year ago

If you’re a woman and need repairs, run away quickly because they will take advantage of you. On several occasions I went in for basic maintenance work and came out with all types of repairs needed. Transmission work, expensive 700.00 breaks, water pump bout 600.00 They charge me for unnecessary repair work. Of course I had to get the work done because I take care of my car,. The last oil change the key word was you have a small leak which I didn’t have before, but they said will keep an eye out for it. No sooner then I left that place that little leak became massive antifreeze spilling everywhere, and I had to go somewhere else to get a whole radiator place 1800.00 for a new one. There was absolutely no sign of any type of a leak before I went to rg motors It’s like every time I went in, I left with major problems. Of course I went to another mechanic and I’m happy I did because I’ve spent with Rg motors over 2,000 in repairs from just simple oil change and I only drive less then 30 miles per week there’s no way I should have so many car issues especially if I get regular car maintenance, but what do I know I’m only a woman. So if your a woman and a senior woman, please go somewhere else.

Anthony Rivera

★★★★★

a year ago

I’ve got nothing but good things to say about this shop. I bought my son his first truck which needed some work. Ryan has been a rockstar!! All the work has been done in a timely manner and the quality of work has been nothing short of professional.

Erik Gomez

★★★★★

8 years ago

I've been bringing my car here for both maintenance and other issues for almost 4 years and never had any issues. They do quality work and are very knowledgeable. I've brought my car in with a check engine light or service light and they have diagnosed the issues, gave me the cost, and fixed it in the same day multiple times.

Nate Day

★☆☆☆☆

5 years ago

Take your business elsewhere. They did a repair that failed after two months, only honored their warranty after I confronted them with it, and when I gave them another shot this year, they did work I specifically asked them not to. Short Version: Had to decide whether or not to spend money on repairs or get a new car entirely in Sep ’20. I trusted their estimates, spent $1200, and two months later (Mar 21) was quoted nearly $4,000 for MORE repairs by them. During that visit, I tried to cut my losses by **explicitly** saying I just wanted an oil change so I could get back on the road to sell my car. They did an entire set of fluid and spark plug changes **I specifically asked them NOT** to do so they could charge me $600. For the safety of your wallet, avoid this shop. Long Version: When I had a water pump issue back in September 2020, I asked RG’s to give me an idea of what sort of big repairs my vehicle would need in the near future. I was told that the only issue was my water pump, and there wouldn’t be other big repairs I’d need to worry about for “quite a while.” The water pump repair they did failed after two months, and they tried to charge me another $1200 to replace the water pump a second time, only relenting after I reminded them that 2 months / 1,500 mi falls comfortably within their 12 mo / 12,000 mi warranty. Frustrating, but forgivable. Jump forward to March 2021, and I’m told by RG Motorworks I need ~$3,500 repair for my car, before taxes, most of which is for stuff that absolutely should’ve been caught by their team (axle boots, rear brake pads, etc) when I paid them for an inspection in September. I tell their front desk secretary I *only want to get an oil change and a new tail light* so I can get back on the road and start trying to sell my car. I go in, and am told my balance is over $600. I ask WHY, and am told it’s because they did an oil change, tail light replacement, AND a full set of fluid and spark plug changes, despite me specifically instructing them not to do so. With my car being held ransom, the secretary cuts me a “generous” discount, bringing my total to ~$550. I’m not sure whether or not this action by RG Motorworks was illegal, but it was definitely a terrible experience I don’t want anyone else to have. Take your business elsewhere.

Christine Pereira

★★★★★

6 years ago

Amazing & quick service. A little pricey for a diagnostic test $100, but the only place I trust in Vegas to service my aging BMW. They do not push anything on you and will take the time to personally explain every service needed. Highly recommend.

David D

★★★★★

3 years ago

Honest, fast, friendly auto service. My family only use RG Motor works for our out of warranty car service an ld we're willing to drive from Summerlin to Henderson for a reason. They have serviced 6 vehicles for over 15 years and never once have we had a complaint or any issues. So many times RG has proven a lot less expensive and much more honest and caring than any big box dealers. Reddy, Alician and their entire staff are amazing people!

MAINTENACE MCKEE

★★★★★

3 years ago

These guys are great! Price was below other places they work on European vehicles specifically brought in 2009 bmw 128i to replace front crank seal and oil pan gasket. The belt broke and pushed in the seal and asked them to take a picture of the material in the belt they did one better put the belt material found inside the engine inside a bag and allowed me to see whay came out of engine. I am sure glad I went with RG MOTORWORKS. I also asked if they could put a seal cover on that I got from the internet that prevents the seal from getting pushed in if the belt ever breaks again they installed at no extra cost. The work is warranted for 1 year. I am one that doesn't trust people to work on my vehicles I prefer to do things myself, but I felt assured with not only the quality and knowledge of the mechanic but the customer service here is excellent.

Wally Randolph

★★★★★

7 years ago

Top-notch customer service only found in a family-owned business! Our car broke down while travelling through Las Vegas from Southern California. After reading many online reviews of local BMW repair shops, we took a chance on RG Motorworks. Alicia and Ryan took care of us like we were lifelong friends. They were able to diagnose the issue, get the needed parts, and make the repair for a very reasonable price all in the same day -- getting us back on the road and headed home. They even shuttled us where we needed to go while the car was being fixed. This type of service with a personal touch is rare in today's world. If we could give more stars, we would without hesitation.

scott whitman

★★★★★

10 years ago

They are one of the best place to take your car or truck in the state of Nevada. The manager and the mechanics know what they do to take very good care of your vehicle. I was very happy of what they've done for me thank you so much.

The queen Mishka

★☆☆☆☆

2 years ago

They don’t deserve this one star. I called them to check if they can change the rotor and the brake pads, and they told me yes, but they charge 450. With knowing that I have all the parts. And the worker who I talked to was really rude.

Bill Aylward

★★★★★

3 years ago

Ryan took time to listen to my concerns and then waived the normal diagnostic fee because it was cheaper for me to have the dealer fix my ignition/anti-theft problem. He earned my future business on the spot!