Rialto Auto & Muffler

Claire Benson

★★★★★

4 months ago

I would like to commend Rialto Auto and Muffler for providing exceptional service. My Mercedes driver side window came off the window track requiring a regulator motor assembly. The motor was repaired in a timely manner and the staff was professional.

Amyah Jenks

★★★★★

8 months ago

I had a great experience at Rialto Auto & Muffler. I brought my car in because of some issues and I had no idea what was wrong with it. They recommended to replace the crankshaft sensor. They were very honest and clear about what needed to be done. They replaced the sensor and also did an oil change. My car is running smoothly again, and I feel confident knowing the job was done right. It’s rare to find a shop that’s both skilled and trustworthy, but they delivered on both fronts. I’ll definitely be coming back for future maintenance and repairs.

Saul Delasuave

★☆☆☆☆

9 months ago

The guy in the office couldn’t get me out of there fast enough. I came in looking for new tires but like all costumers had question about my tire size and pricing. We started off with pricing once I heard 1000$ was taken back because I was not expecting a bill that high. Thankfully he just blew me off after a minute of considering it and just gave me a card. If he would have waited another minute you would have had me. Ended up going somewhere else and saving time and money.

Daniel Garcia

★★★★★

2 years ago

Great staff, excellent mechanics. Everyone was kind and courteous, will definitely be coming back for service, just got a great quote on tires for my van that they just serviced! Will be bringing my vehicles here from now on.

Levi Arballo

★★☆☆☆

a month ago

Paid $3.5k just for my car to stall in 10 miles and the owner did not offer any compensation for failed repairs.

Gabriel Carmona

★★★★★

2 months ago

Very helpful and they don’t try to rip you off. Fair prices and quality work.

Deanna Garcia

★☆☆☆☆

Edited 9 months ago

I took my 2011 Camry there back in 2020 to get work done and at that time thought I found a shop I can trust until I went and got my transmission replaced spent about 6000, then everything after that started to fall apart. I replaced my water pump when I got that replaced less than 6 months it went out and a loud squeaking noise happen took it back had to get the water pump replace and serpentine belt I drove it off the lot and had to turn back because it was making a weird noise now my water pump and serpentine belt is done again now and it hasn’t even been a year I’m not a mechanic but this isn’t normal so now I have to come up with money for a new car or to get it replace mind you I go and get my oil change etc. I even texted the owner Alex to tell him and never got a response back. *****UPDATED***** Well since you want to response with that kind of comment let’s go ahead and do this…1- did I neglect my car 1000% I did. why!? Because I didn’t trust mechanic because as a woman they take advantage and I thought we found a shop we can trust…2- don’t get it twisted I never said a mechanic wouldn’t touch my car I didn’t trust someone to do it3- you want to talk about payments ok let’s go I went from one charge then oh a month later something went wrong then there another charge so yea my bill from you went up. You don’t want to take accountability for you not taking care of my car ok how about when you replacement my transmission and did you test drive my car nooooo I got my car drove down the street and called you and said hey my alignment is off and your response “oh yea sometimes when you get your transmission replacement it can mess up with your alignment.” Or when you you replace my ac compressor 3 times instead of checking the bigger picture and seeing why it keeps “going out” you just kept replacing it and even one time (i have in text) I drive off your lot and my ac never blew cold air and I had to bring it back, and another time I said hey my car is smoking from under and sent you a video you replied with that’s just old oil residue no it wasn’t my oil gasket was leaking So you want to put your response and try to make it seem like “I’m that kind of customer” then ok. Well since we got time I’ll go ahead and take this to the next step. Just like you, I got receipts. Stay blessed! Ps Justin said what’s up

Mr Drone

★★★★★

a year ago

My family has been coming to this shop for years; and that’s because this is a honest shop with honest people. They provide a wide variety of great service and offer warranty as well. These guys really stand behind their work and for that I give them 5 stars hands down. If your car is acting up, smoking, making a funny noise, or you just want to keep it regular with a tune up or oil change this is the spot you want to bring your car to. (Ask for Alex) you won’t be let down!!!!

lamark milan

★★★★★

a year ago

This shop was honest and very reasonably priced. Alex the owner is very knowledgeable in the automotive repair industry, he diagnosed my vehicle problem properly and repaired immediately. He and his staff treats his customers with dignity and respect. I recommend to any one with an vehicle issue GO SEE ALEX he will do everything in his power to satisfy your needs. Thanks again for your great service 👍.

Carmen Hernandez

★★★★★

2 years ago

Thank you to Alex and all the mechanics working there .. they are always respectful and being a woman they have never made me feel dumb. Like other shops have made me feel. I have never felt like they are taking advantage of me. This is why I continue to take my cars back. Prices are fair and my car runs great after being serviced. When I’ve had concerns about my car after being serviced I was able to bring my car back with no problem at no charge. I am grateful I found this shop.

Jacob Silva

★★★★★

2 years ago

I have recently found out about this place not to long ago. They've helped me replace my tires, patched them, and even when I was urgently looking for someone to take out my lock lug nuts they came to the help with a low charge! So far this place has been my go to when it comes to tires; the prices are fair, and they get the job done. The mechanics here are nice, respectful, and quick to fix any problems. I will continue my services to be done here. I am glad to be a new customer here, Thank You!

Wendy Ballin

★★★★★

2 years ago

Excellent Service at Rialto Auto & Muffler I recently had my car serviced at Rialto Auto & Muffler and was thoroughly impressed with the entire experience. From the moment I walked in, I was greeted by a friendly and professional staff member who took the time to listen to my concerns and explain the repair process clearly. Throughout the entire service, the team at Rialto Auto & Muffler maintained excellent communication. They kept me updated on the progress of the repairs and answered any questions I had promptly and thoroughly. I never felt like I was in the dark about what was happening with my car. Most importantly, Rialto Auto & Muffler had my vehicle ready by the promised time, which was a huge relief. They understand that being without a car can be a major inconvenience, and they clearly value their customers' time. In addition to the excellent service and communication, I also found Rialto Auto & Muffler to be very fair and transparent with their pricing. They didn't try to upsell me on any unnecessary services, and the final bill was exactly what I was quoted. Overall, I highly recommend Rialto Auto & Muffler to anyone in the Rialto area looking for a reliable and trustworthy auto repair shop. Their excellent service, communication, and fair pricing make them a top choice.

Greg Burgoz

★☆☆☆☆

Edited a year ago

I took my car here for a check engine light. I have scan before hand, and had one code I left their shop with, another code I received at there shop and I did pay for them to fix that problem as well but they don’t know what they are doing. $1200 don’t go here I don’t recommend the shop. You said you returned my money that’s a lie you gave me $500 back and for calling the bar I will call them if your shop is not doing proper work and as for no one can fix my car meaning your shop your correct it’s fixed now.

Adventurous Pinecone

★★★★★

3 years ago

I have been here multiple times for most if not all of my major repairs and they have always been helpful! They have the vehicle ready in a timely manner and communicate very well with their customers. The receptionist is great at giving you the rundown on your vehicles issues and gives you a breakdown on the cost of your vehicle. Alex is a great person who will work on getting your car fixed one way or another no matter the issue. He will stay a little after work to have you pick up your car if its passed their closing time. Thank you as well to the mechanics who do a great job! Keep it up!

Ej Smith

★★★★★

2 months ago

Best customer service they know what there doing an very quick

Alisha

★★★★★

6 years ago

Hector is always a pleasure to work with on getting things done. Never misses a beat. Will go back for the things that I cannot do. Thank you again Hector!

H B

★☆☆☆☆

Edited a year ago

Took my truck for an EVAP check engine light. They told me that there are 3 different items that can cause this code. After changing 2 of the 3 at $400 each time, the check engine light remains. I did not want to keep wasting my money at this shop. They are parts changers and definitely not technicians. I took it to a real shop where they were able to pinpoint the part that was defective. I guess this place is ok for basic services, brakes, tired, mufflers etc but don't count on them for real technical stuff. Continued. Nope, this was NOT for a Mazda. The girl at the counter told me that there are 3 things that can possibly cause this code. She literally said that they'll change each part until the code "goes away". Sounds like a part changer to me (I can do that) The shop that fixed it correctly had the right scanner and know-how and was able to pinpoint the problem to the pressure sending unit from the gas tank and yes it is part of the EVAP system. I looked up youtube and there are all kinds of videos on this. Might want to have your mechanics watch these. I don't have that type of scanner which are more expensive than I would need since I'm not a shop. I hope you enjoyed the $800 for the parts you replaced which weren't part of the problem to begin with.